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PROGRAMME

Episode 1: The Great Talent Crunch: Challenges & Opportunities

Thursday, March 10, 2022
6PM–8PM (Singapore Time, GMT+8) /
5AM–7AM (Eastern Standard Time, GMT-5)

Some are calling it The Great Resignation. Others, The Great Renewal. Whatever we call it, it’s upon us – The Great Talent Crunch. As travellers return, the pace of recovery will be dictated by how fast the industry rebuilds, particularly human capital. Three factors are converging to make this a especially challenging and some might say, liberating time. One, the acceleration of tech requires new skills. Two, attitudes towards work have changed – how do you balance the different needs? Three, travel’s been tough – how do we bring back its appeal, beyond “I love to travel, therefore I work in travel”? This inaugural episode will delve into these issues and how leading online travel brands and startups are confronting these challenges and turning them into opportunities.

Programme correct at time of publishing
All times shown are in Singapore Time (GMT +8)
Episode 1
2022-03-10
18:00 - 18:05
Setting The Stage
Setting The Stage image
Yeoh Siew Hoon
Founder
WiT
Setting The Stage image
Pete Comeau
Managing Director
Phocuswright
18:05 - 18:35
Spotlight: State of Talent

We present an overview of the talent challenges being faced in travel across the globe, how travel technology companies are rethinking workplace matters and how they are addressing it with creative solutions and new ideas.

 

Moderator:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Panelists:
Spotlight: State of Talent image
Ross Veitch
CEO & Co-founder
Wego
Spotlight: State of Talent image
Steven Carrol
Global Talent Director
Amadeus
Spotlight: State of Talent image
Cary Shek
VP People & Culture
Klook
Spotlight: State of Talent image
Jeffrey Lee
Vice President, Customer Experience Group
Agoda
18:35 - 18:50
Hopper Across to Asia Pacific

One of travel’s fastest growing companies, Hopper, is expanding to Asia Pacific. How is it competing for talent as it prepares for growth in a new frontier and how does it intend to compete for market share. We hear first hand from the executive leading the Asia Pacific charge.

 

Interviewer:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Speaker:
Hopper Across to Asia Pacific image
Reno Wang
Vice President, APAC
Hopper
18:50 - 19:20
Through The Lens of Investors

Why are these investors putting their funds into hospitality tech and new hospitality brands? We go behind the scenes of two different funds to get their perspectives.

 

Interviewers:

 

Pete Comeau
Managing Director
Phocuswright

 
 

Yeoh Siew Hoon
Founder
WiT

 
 

Panelists:
Through The Lens of Investors image
Chris Hemmeter
Managing Director
Thayer Ventures
Through The Lens of Investors image
Oliver Rippel
Founding Partner
Asia Partners
19:20 - 19:25
The New Nomads: Work and Play From Anywhere

Newly able to engage in work from anywhere, a growing share of travelers have embraced the chance to combine remote work and leisure in new destinations. Coined digital nomads, the typical traveler profile of today defies pre-pandemic stereotypes. What motivates these new nomads, how do they blend the lines of remote work and play, and is the trend here to stay?

The New Nomads: Work and Play From Anywhere image
Alice Jong
Director, Research
Phocuswright
19:25 - 19:35
Opinion: What Hospitality Needs To Do To Attract Tech & Non-Traditional Talent

With the great acceleration in digital and ecommerce brought on by Covid globally, travel suppliers have to become more digitally-savvy and tech-embracing. To do this, it needs to attract both tech and non-traditional talent. What does it have to do internally and differently to compete for this pool of talent? A personal perspective from an executive who started his travel career with Expedia at HQ in Seattle, relocated to Singapore for an opportunity to work in APAC, moved to Facebook to build its travel industry expertise and finally landing in hospitality to help Hilton evolve its digital acumen in South-east Asia.

Opinion: What Hospitality Needs To Do To Attract Tech & Non-Traditional Talent image
Matthew Hulen
Regional Director of Marketing, Southeast Asia
Hilton
19:35 - 20:05
How Can Startups Compete For Tech Talent?

Some entrepreneurs argue it’s the best time to start a travel business but does that also apply to competing for talent? How do startups compete against tech giants and well-funded travel tech players for their slice of the tech talent pie? We speak to those trying to think and do differently.

 

Moderator:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Panelists:
How Can Startups Compete For Tech Talent? image
Johnny Thorsen
Vice President, Strategy & Partnerships
Spotnana
How Can Startups Compete For Tech Talent? image
Mary Li
CEO & Founder
The Atlas
How Can Startups Compete For Tech Talent? image
Juliana Ramirez
Commercial Head
Katanox
20:05
It’s A Wrap
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Programme correct at time of publishing
All times shown are in Singapore Time (GMT +8)