WiT Phocuswright Middle East
April 25, 2025 | Grand Plaza Mövenpick Media City, Dubai
What are the over-arching trends that are driving online travel across the world, from developed to emerging markets? A bird’s eye view, combining Phocuswright intelligence and WiT insights.
Speakers:
Phocuswright
Mr. Comeau is responsible for overall strategic and operational leadership at Phocuswright. Pete oversees all aspects of Phocuswright’s commercial activities including product, sales and service, and marketing. He also plays a key role in product development and business development strategy for Phocuswright research, events and media businesses globally. Pete is a frequent speaker at industry events and heads Phocuswright’s coverage of startups and innovation.
Mr. Comeau’s travel industry career spans over two decades. Previously, he managed strategic partnerships at Orbitz in Chicago, where he assisted in growing and managing accounts for the Orbitz Partner Network. Prior to Orbitz, Pete was the sales leader at Moguls Mountain Travel, a ski tour wholesaler in Boulder, CO. He helped design, implement and maintain four reservation systems during his tenure and managed and mentored a team of successful sales agents.
Based in the Denver, Colorado area, Pete holds an M.B.A. from Daniels College of Business and graduated magna cum laude from Bowdoin College with a degree in government and economics.
Phocuswright
WiT
Siew Hoon is a travel trade journalist, author, entrepreneur and podcaster who established WiT in 2005 to address the evolving landscape of travel technology and customer behaviour.
Over the years, WiT has grown into a prominent events and media platform in the Asia Pacific region, expanding its coverage to include markets such as Japan, South Korea, and the Middle East. Recognised as “Tourism Entrepreneur of the Year” by the Singapore Tourism Board, Siew Hoon’s efforts led to the acquisition of WiT by Northstar Travel Group in 2014.
Siew Hoon is happiest when platforming the future movers and shakers of the industry, lending a voice to those who are out to change, disrupt, and build back better. She thrives on launching unique, people-centric events by blending global insights with local knowledge, while exploring new markets and staying informed about industry developments.
Siew Hoon’s published titles include “Around Asia In One Hour: Tales of Condoms, Chillies & Curries,” and children’s books such as “Adventures of Habibie The Turtle” and “The Story of Baitong and Boon.” Siew Hoon also hosts the “A Life In Travel” podcast.
WiT
It’s been called the golden age of product in travel, this age of AI. Indeed, AI pioneer Andrew Ng of DeepLearning.AI, said in one of his newsletters, “The variety of valuable things we can build is nearly unlimited. What a great time to build!” Yet therein lies the dilemma – what to build for now and what to build for the future, while managing the current business. And how do you overcome the technical debt in travel to cross to the other side? We assemble a panel of tech leaders to find out how they are facing the challenges of embracing Next Gen tech in the era of the New Age(nts).
Moderator:
Yeoh Siew Hoon
Founder
WiT
Speakers:
Orascom Hotels Management
A passionate leader who thrives on driving business transformation and achieving tangible outcomes through innovation and technology – Sanjay Sharma is recognized as the top 10 CIOs in the Middle East and awarded the BT 150 (Business Transformation) in Silicon Valley.
As the Chief Technology Officer of Orascom Hotels Management, he is responsible for driving digital transformation and change within the Group. In his previous role as the Head of IT in Jumeirah Group, he has successfully led various strategic Programs to address the transformation of Customer Engagement, Business Processes, Back-office Operations, and IT Infrastructure.
Orascom Hotels Management
Almosafer
As Chief Digital Technology Officer at Almosafer, Qais Amori brings over 15 years of experience in the tech industry to his role, where he leads a talented team of software engineers, solution architects, DevOps specialists, cloud operations experts, and Data technology experts.
In his role, Qais oversees the software engineering, solution architecture, DevOps, cloud operations, and Data technology teams, ensuring that they have the tools, resources, and support they need to build products that are both innovative and scalable. He is a champion of state-of-the-art technologies and frameworks, and his passion for technical excellence is contagious, under his guidance, the team is responsible for delivering innovative products that enhance the customer experience of Almosafer’s brands.
Throughout his career, Qais has demonstrated a passion for building large-scale products, as well as creating dynamic and productive work environments that foster a culture of collaboration and technical excellence.
He has a proven track record of building strong technology teams, and his expertise in solution design, software architecture, and cloud computing has been a critical factor in the success of several major technology initiatives, including “dawriplus,” the largest online platform for watching the Saudi Professional League, and “jawwytv,” now known as STC tv, the leading Saudi OTT platform.
Qais possesses a wealth of technical expertise and a proven track record of driving innovation and achieving exceptional results, making him a valuable addition to Almosafer. He is a leader who inspires and motivates his team to deliver their best, and his unwavering commitment to excellence is evident in all aspects of his work.
Almosafer
Sinyar Hospitality
Vishal Anand is a senior management professional with more than 26+ years of experience in managing multiple disciplines across Information Technology (IT), Destination Management (DMC), Retail, Hospitality and Human Resources (HR) in world class organizations. This includes 17+ years of experience in creating business & IT strategies, operational planning, building high performance teams and implementation of change across the organization. Vishal has overseen every facet of IT development from the procurement of software solutions to the design, setup of offshore development centers and mastermind of business systems and their simultaneous execution across multiple domains. In his current role, Vishal work as the Director of Digital Excellence at Sinyar Hospitality driving their Digital and Business transformation strategies, change and outcome with innovation and technology. He had also worked previously at Dubai Holding for 5 years and Emirates Airlines for more than 2 decades and hold a Master’s in Business Administration from Bradford University, UK.
Sinyar Hospitality
A critical analysis of the Middle East travel market, and highlights of recent developments in the hospitality and travel industry as well as some key trends on travel customer preferences, decision making process and personas.
Speakers:
Phocuswright
Mr. Comeau is responsible for overall strategic and operational leadership at Phocuswright. Pete oversees all aspects of Phocuswright’s commercial activities including product, sales and service, and marketing. He also plays a key role in product development and business development strategy for Phocuswright research, events and media businesses globally. Pete is a frequent speaker at industry events and heads Phocuswright’s coverage of startups and innovation.
Mr. Comeau’s travel industry career spans over two decades. Previously, he managed strategic partnerships at Orbitz in Chicago, where he assisted in growing and managing accounts for the Orbitz Partner Network. Prior to Orbitz, Pete was the sales leader at Moguls Mountain Travel, a ski tour wholesaler in Boulder, CO. He helped design, implement and maintain four reservation systems during his tenure and managed and mentored a team of successful sales agents.
Based in the Denver, Colorado area, Pete holds an M.B.A. from Daniels College of Business and graduated magna cum laude from Bowdoin College with a degree in government and economics.
Phocuswright
Videc
Videc
With the Middle East travel market in full swing, global OTAs are ramping up their presence while homegrown ones are digging deeper into their roots. Do globals with their scale and resource have the advantage in this age of AI or do homegrown brands with their deep knowledge and local execution rule?
Moderator:
Yeoh Siew Hoon
Founder
WiT
Speakers:
Booking.com
As Vice President and Managing Director of Europe, Middle East and Africa (EMEA), Carlo Olejniczak is responsible for leading operations for Booking.com across this region, including accommodation partner growth and retention, exploring business development opportunities and ensuring best-in-class service and support for both customers and partners.
In his eight years with the company, Carlo has served in several key leadership roles for Booking.com both regionally and globally. Most recently, he led the Global Chains segment of the Booking.com business, a key arm of the Accommodations Business Unit dedicated to supporting chain hotel partners and their relationship with Booking.com. Prior to that, Carlo was Regional Director for France, Spain and Portugal, a position he was first appointed to in 2015. Before joining Booking.com, Carlo spent five years at AccorHotels, leading global sales for the global hotel and hospitality company. Previously, he worked in a myriad of roles at Disneyland Paris.
Carlo holds an MBA in International Trade from the Sorbonne University. A native of France, he now lives and works in Amsterdam.
Booking.com
Wego
Ross is CEO & Co-Founder at Wego, which is online travel marketplace that provides top ranked mobile apps and websites for users living in the APAC and MENA regions. Wego harnesses powerful technology that simplifies the process of searching, comparing and booking flights and hotels across hundreds of airlines, hotels and online travel agency websites. Wego is has dual-HQs in Singpaore and Dubai and is backed by top-tier investors including Tiger Global, Crescent Group, Square Peg Capital and the MBC Group.
Ross is a veteran of the Asian internet industry having established Yahoo!s Southeast Asian operations in Singapore back in 1998 and leading product development efforts across the region for 6+ years. He is also Singapore Co-Chair of H2, the premier global leadership network for the digital industry. Ross has been an active angel investor in the technology sector for a decade and enjoys working with other passionate entrepreneurs. He has worked in Sydney, Melbourne, London, Kuala Lumpur and is now splits his time between Singapore and Dubai. He travels frequently for business but not nearly enough for leisure.
Wego
Almosafer
Muzzammil is the CEO of Almosafer, Saudi Arabia’s leading Travel Company, elevating the journey for travelers from Saudi Arabia, the region & beyond, while harnessing Seera Group’s 40+ years of expertise. Muzzammil is passionate about creating teams that use the power of digital technologies and data to deliver delightful customer experiences at scale.
Muzzammil holds an MBA with Distinction from INSEAD and a bachelor’s degree in Economics from the University of California, Irvine.
Almosafer
We put the spotlight on two massive markets and get first-hand insights from players on the ground on what it takes to win in Africa and Turkey.
Speaker:
Travelwings
Mr. Albert Fernando is a visionary leader and the CEO of Travelwings, a leading online travel platform headquartered in Dubai. Mr. Fernando is one of the rare insiders who built Travelwings with a passion for travel, keen business acumen, and hypersensitivity to the customer experience.
Inspired by the idea of taking customers on an enchanting journey without bounds, he established Travelwings as an enduring travel brand that offers authentic and exclusive travel experiences made possible with innovative technology and firsthand knowledge of every destination. Ever attentive to consumer demands, Albert is driven by a vision to position Travelwings as the world’s most trusted e-commerce tourism brand, known for its world-class technology, exceptional customer service, customer-centric approach, and seamless user experience.
Mr. Fernando’s extensive experience in the travel and hospitality sector has enabled him to understand the evolving needs and preferences of modern travellers. With an acute focus on personalised travel experiences, Albert has revolutionised the way we explore the world. Under his guidance, Travelwings has become renowned for its emphasis on customised travel ventures, tailoring every journey to meet the unique requirements of customers. Through innovative technologies and a customer-centric approach, Mr. Fernando has ensured that Travelwings remains at the forefront of the industry. His impressive career trajectory is marked by his unwavering commitment to excellence and his relentless pursuit of innovation in the travel sector.
Mr. Fernando possesses a wealth of experience and expertise, making him a respected leader in the industry. His visionary leadership has propelled Travelwings to become a trusted platform for travellers around the world. Under the guidance of Mr. Albert Fernando, the company has recorded over 300K bookings catered to over 1 million travellers, and gained a strong foothold in 32+ nations across the Middle East, South Africa, Nigeria, Kenya, Rwanda, Morocco, Ghana, Uganda, Ethiopia, Zimbabwe, Mauritius, and many more.
Throughout his tenure, Mr. Fernando has been recognized for his outstanding contributions. Recently, Albert was felicitated with ‘Africa’s Flight Booking Brand CEO of the Year 2023.’ The award celebrates the “Best Brains and the Most Successful Visionary Brands in Africa.” Moreover, in 2022, CEO Insights 2022, a program that honours emerging chief executives across the Middle East, bestowed Albert Fernando with the title of “Top 10 Leaders in the Middle East,” while the CEO Monthly program felicitated Mr. Albert with the “Most Influential CEO of 2022 in the United Arab Emirates” award. Additionally, he has been featured in CEO Insights India as a self-motivated leader setting an exemplary standard for others to follow.
Moreover, as a thought leader in the travel industry, Mr. Fernando has also been featured in various publications and industry journals. His efforts to offer well-curated travel experiences have been celebrated in The Guardian’s special focus on iconic drivers of Nigeria’s hospitality and tourism sector. His insights and expertise have been sought after by many, and he has inspired many others in the tourism sector. These prestigious accolades are a testament to his exceptional leadership skills and his ability to drive positive change within the organisation.
Driven by his relentless pursuit of excellence, Mr. Albert Fernando continues to steer Travelwings toward new horizons, ensuring that every traveller’s journey is nothing short of exceptional. He envisions offering his customers a journey filled with unforgettable memories and unparalleled experiences.
Guided by his vision to deliver exceptional customer satisfaction and his ability to navigate the ever-changing travel landscape, Albert Fernando continues to be a driving force in the tourism industry, shaping the future of online travel platforms.
Travelwings
If there is one sector that’s being upended, it’s corporate travel and the stakes are high in the Middle East. Who are the players making a play for this billion dollar market and how are they embracing new tech to meet the changing aspirations of corporate travellers?
Moderator:
Aurélie Krau
Consultant & Coach
temoji / #THRIVE
Speakers:
Al-Futtaim People Services
Souhilla Taarabit is an accomplished travel professional with extensive experience in designing and optimizing corporate travel programmes. As Head of Corporate Travel Services at Al-Futtaim, she currently focuses on building efficient strategies, powered by technology, while keeping business travelers at the heart of her decisions. With a strong background in the travel industry, having held leadership roles at major global companies such as Amazon and PepsiCo, Souhilla Taarabit drives operational excellence. A passionate advocate for diversity, equity, and inclusion, she champions the integration of DEI strategies to create more tailored business travel experiences.
Al-Futtaim People Services
WegoPro
Prashant Kirtane is the CEO of WegoPro, a revolutionary platform aimed at modernising and simplifying business travel.
Prior to founding Travelstop (later acquired by Wego), Prashant Kirtane was Vice President at HomeAway (Emerging Markets), leading the development and operations of the company across Asia and other emerging markets.
Before joining HomeAway, Kirtane was the Founder and Chief Technology Officer of Travelmob, one of Asia’s pioneer social marketplace for booking accommodation and room rentals, during which time he was instrumental in the evolution of the company’s local market positioning before it was acquired by HomeAway/Expedia in 2015.
An experienced and well-respected leader in his field, Kirtane spent 12 years in various roles at Yahoo! Inc. where he led the development of game-changing mobile solutions and technology platforms for the company. In his last role as the Senior Director of Engineering for Yahoo!’s video division, he was instrumental in leading a team of over 40 engineers in a global revamp of consumer video experiences. Kirtane started his career in India at Tata Infotech.
WegoPro
Musafir
Musafir
With responsibility for 30 travel brands across leisure, travel trade, travel technology, corporate travel and destination management sectors, in more than 20 countries, this executive has a super oversight over the entire travel value chain and how it’s morphing into the future. In this one-on-one, we delve into how this diverse group sees the future and this industry veteran ‘s unique perspectives on the Next Age.
dnata Travel Group
dnata Travel Group
A bird’s eye view of the aviation market and how it will shape up in the Next Generation.
Speaker:
OAG
OAG
Airlines and their partners share their plans and strategies to tap into the promise of the region. How are they thinking about their distribution and marketing strategies amid the dynamic shifts in customer expectations and aspirations, as well as digital behaviour?
Moderator:
Filip Filipov
Chief Operating Officer
OAG
Speakers:
flyadeal
Steven Greenway was appointed Chief Executive Officer of Saudi Arabian low-cost airline flyadeal in January 2024, bringing with him over 25 years of travel, airline, loyalty and advisory experience gained around the world. He was a founding member and Chief Commercial Officer of Scoot, Singapore Airlines’ successful LCC subsidiary; CEO of reward-U, a pioneering Hong Kong loyalty/lifestyle programme; and President of Swoop, WestJet’s ultra low-cost subsidiary in Canada.
With exposure in C-level and executive board roles in Europe, Middle East, Asia and North America, his expertise ranges from sales and distribution to planning and revenue management, ancillary revenue, digital commerce, loyalty and strategy.
In recent years, he joined Boards in the manufacturing AI space (T-DAB.AI – UK), Virtual Reality pilot training (VTR – USA) and airline commercial solutions (Caravelo – Spain).
Prior to joining flyadeal, he was President Commercial of Pangiam, a solutions and service provider of the efficient flow of people and goods across industries, including travel and
transportation.
Steven has Bachelor of Economics and Bachelor of Political Science degrees.
flyadeal
Our investors and dragons talk about the trends they are watching and the bets they are taking, plus a preview of the Global Startup Pitch 2025 by WiT, Phocuswright and Phocuswire, whose winners will be decided at Phocuswright Barcelona, June 10-12.
The Phocuswright/WiT Global Startup Pitch was launched in 2022 to surface the most innovative technologies impacting travel today. It is currently in its fourth year and is open for entries from both travel and non-travel tech startups from across the world with winners to be selected at the Phocuswright Barcelona conference. This Innovation Showcase is part of our ongoing commitment to cultivating innovation including our WiT Bootcamps, Phocuswright Startup Program, Hot25 Startups, Summit, and an industry-driving global network of leaders on the gleaming edge of innovation. In this session, we put the spotlight on our winners from the 2024 competition.
Facilitator:
Kimberly Newbury
Vice President, Sales
Northstar Travel Group, Global Travel Technology Group/p>
With the massive investments going into attractions, tours and activities in the region, this segment of the market holds promise for all who venture into it. What will the next generation of tours and activities, in-destination experiences, look like as it plays out in this new region?
As social media sweeps through the region, how are destination marketers thinking about how they engage with the next generation of consumers who behave differently digitally and demand more from their travel experiences? Is it all about short form video content as the rest of the world is seeing, or are there particular local characteristics that define this region?
Global hotel groups are casting their net wide to catch as many customer types as possible and, in the process, have created multitudes of brands, which they are bringing to the Middle East. With it, they are also bringing their loyalty programme to capture a bigger share of direct business. How are they thinking about their branding and distribution strategies in a market of changing demographics and new traveller aspirations and demands, and how will they manage their relationships with intermediaries? What value are they looking from their indirect channels?
Speakers:
Global Hotel Alliance
Le Roux is responsible for leading the marketing team, encompassing owned channels including email, push, website, app, and social media, along with branding and positioning, design, and content strategy. His key responsibilities will cover GHA DISCOVERY customer acquisition, activation, engagement, experience, and analytics.
Originally from South Africa, le Roux started his career in account management and events, gained experience at the Travel Corporation, and was then appointed Head of Marketing for Travelport in MEA & South Asia. In his most recent role as Chief Marketing Officer at Mondia Group, he focused on strategic positioning in the mobile tech industry to act as a key partner to optimise profitability and win market share, while leveraging the end-user experience.
Le Roux holds a Bachelor’s degree in Business Administration and an IMM diploma in Marketing from the Graduate School of Marketing in Johannesburg.
Global Hotel Alliance
What are the over-arching trends that are driving online travel across the world, from developed to emerging markets? A bird’s eye view, combining Phocuswright intelligence and WiT insights.
Speakers:
Phocuswright
Mr. Comeau is responsible for overall strategic and operational leadership at Phocuswright. Pete oversees all aspects of Phocuswright’s commercial activities including product, sales and service, and marketing. He also plays a key role in product development and business development strategy for Phocuswright research, events and media businesses globally. Pete is a frequent speaker at industry events and heads Phocuswright’s coverage of startups and innovation.
Mr. Comeau’s travel industry career spans over two decades. Previously, he managed strategic partnerships at Orbitz in Chicago, where he assisted in growing and managing accounts for the Orbitz Partner Network. Prior to Orbitz, Pete was the sales leader at Moguls Mountain Travel, a ski tour wholesaler in Boulder, CO. He helped design, implement and maintain four reservation systems during his tenure and managed and mentored a team of successful sales agents.
Based in the Denver, Colorado area, Pete holds an M.B.A. from Daniels College of Business and graduated magna cum laude from Bowdoin College with a degree in government and economics.
Phocuswright
WiT
Siew Hoon is a travel trade journalist, author, entrepreneur and podcaster who established WiT in 2005 to address the evolving landscape of travel technology and customer behaviour.
Over the years, WiT has grown into a prominent events and media platform in the Asia Pacific region, expanding its coverage to include markets such as Japan, South Korea, and the Middle East. Recognised as “Tourism Entrepreneur of the Year” by the Singapore Tourism Board, Siew Hoon’s efforts led to the acquisition of WiT by Northstar Travel Group in 2014.
Siew Hoon is happiest when platforming the future movers and shakers of the industry, lending a voice to those who are out to change, disrupt, and build back better. She thrives on launching unique, people-centric events by blending global insights with local knowledge, while exploring new markets and staying informed about industry developments.
Siew Hoon’s published titles include “Around Asia In One Hour: Tales of Condoms, Chillies & Curries,” and children’s books such as “Adventures of Habibie The Turtle” and “The Story of Baitong and Boon.” Siew Hoon also hosts the “A Life In Travel” podcast.
WiT
It’s been called the golden age of product in travel, this age of AI. Indeed, AI pioneer Andrew Ng of DeepLearning.AI, said in one of his newsletters, “The variety of valuable things we can build is nearly unlimited. What a great time to build!” Yet therein lies the dilemma – what to build for now and what to build for the future, while managing the current business. And how do you overcome the technical debt in travel to cross to the other side? We assemble a panel of tech leaders to find out how they are facing the challenges of embracing Next Gen tech in the era of the New Age(nts).
Moderator:
Yeoh Siew Hoon
Founder
WiT
Speakers:
Orascom Hotels Management
A passionate leader who thrives on driving business transformation and achieving tangible outcomes through innovation and technology – Sanjay Sharma is recognized as the top 10 CIOs in the Middle East and awarded the BT 150 (Business Transformation) in Silicon Valley.
As the Chief Technology Officer of Orascom Hotels Management, he is responsible for driving digital transformation and change within the Group. In his previous role as the Head of IT in Jumeirah Group, he has successfully led various strategic Programs to address the transformation of Customer Engagement, Business Processes, Back-office Operations, and IT Infrastructure.
Orascom Hotels Management
Almosafer
As Chief Digital Technology Officer at Almosafer, Qais Amori brings over 15 years of experience in the tech industry to his role, where he leads a talented team of software engineers, solution architects, DevOps specialists, cloud operations experts, and Data technology experts.
In his role, Qais oversees the software engineering, solution architecture, DevOps, cloud operations, and Data technology teams, ensuring that they have the tools, resources, and support they need to build products that are both innovative and scalable. He is a champion of state-of-the-art technologies and frameworks, and his passion for technical excellence is contagious, under his guidance, the team is responsible for delivering innovative products that enhance the customer experience of Almosafer’s brands.
Throughout his career, Qais has demonstrated a passion for building large-scale products, as well as creating dynamic and productive work environments that foster a culture of collaboration and technical excellence.
He has a proven track record of building strong technology teams, and his expertise in solution design, software architecture, and cloud computing has been a critical factor in the success of several major technology initiatives, including “dawriplus,” the largest online platform for watching the Saudi Professional League, and “jawwytv,” now known as STC tv, the leading Saudi OTT platform.
Qais possesses a wealth of technical expertise and a proven track record of driving innovation and achieving exceptional results, making him a valuable addition to Almosafer. He is a leader who inspires and motivates his team to deliver their best, and his unwavering commitment to excellence is evident in all aspects of his work.
Almosafer
Sinyar Hospitality
Vishal Anand is a senior management professional with more than 26+ years of experience in managing multiple disciplines across Information Technology (IT), Destination Management (DMC), Retail, Hospitality and Human Resources (HR) in world class organizations. This includes 17+ years of experience in creating business & IT strategies, operational planning, building high performance teams and implementation of change across the organization. Vishal has overseen every facet of IT development from the procurement of software solutions to the design, setup of offshore development centers and mastermind of business systems and their simultaneous execution across multiple domains. In his current role, Vishal work as the Director of Digital Excellence at Sinyar Hospitality driving their Digital and Business transformation strategies, change and outcome with innovation and technology. He had also worked previously at Dubai Holding for 5 years and Emirates Airlines for more than 2 decades and hold a Master’s in Business Administration from Bradford University, UK.
Sinyar Hospitality
A critical analysis of the Middle East travel market, and highlights of recent developments in the hospitality and travel industry as well as some key trends on travel customer preferences, decision making process and personas.
Speakers:
Phocuswright
Mr. Comeau is responsible for overall strategic and operational leadership at Phocuswright. Pete oversees all aspects of Phocuswright’s commercial activities including product, sales and service, and marketing. He also plays a key role in product development and business development strategy for Phocuswright research, events and media businesses globally. Pete is a frequent speaker at industry events and heads Phocuswright’s coverage of startups and innovation.
Mr. Comeau’s travel industry career spans over two decades. Previously, he managed strategic partnerships at Orbitz in Chicago, where he assisted in growing and managing accounts for the Orbitz Partner Network. Prior to Orbitz, Pete was the sales leader at Moguls Mountain Travel, a ski tour wholesaler in Boulder, CO. He helped design, implement and maintain four reservation systems during his tenure and managed and mentored a team of successful sales agents.
Based in the Denver, Colorado area, Pete holds an M.B.A. from Daniels College of Business and graduated magna cum laude from Bowdoin College with a degree in government and economics.
Phocuswright
Videc
Videc
With the Middle East travel market in full swing, global OTAs are ramping up their presence while homegrown ones are digging deeper into their roots. Do globals with their scale and resource have the advantage in this age of AI or do homegrown brands with their deep knowledge and local execution rule?
Moderator:
Yeoh Siew Hoon
Founder
WiT
Speakers:
Booking.com
As Vice President and Managing Director of Europe, Middle East and Africa (EMEA), Carlo Olejniczak is responsible for leading operations for Booking.com across this region, including accommodation partner growth and retention, exploring business development opportunities and ensuring best-in-class service and support for both customers and partners.
In his eight years with the company, Carlo has served in several key leadership roles for Booking.com both regionally and globally. Most recently, he led the Global Chains segment of the Booking.com business, a key arm of the Accommodations Business Unit dedicated to supporting chain hotel partners and their relationship with Booking.com. Prior to that, Carlo was Regional Director for France, Spain and Portugal, a position he was first appointed to in 2015. Before joining Booking.com, Carlo spent five years at AccorHotels, leading global sales for the global hotel and hospitality company. Previously, he worked in a myriad of roles at Disneyland Paris.
Carlo holds an MBA in International Trade from the Sorbonne University. A native of France, he now lives and works in Amsterdam.
Booking.com
Wego
Ross is CEO & Co-Founder at Wego, which is online travel marketplace that provides top ranked mobile apps and websites for users living in the APAC and MENA regions. Wego harnesses powerful technology that simplifies the process of searching, comparing and booking flights and hotels across hundreds of airlines, hotels and online travel agency websites. Wego is has dual-HQs in Singpaore and Dubai and is backed by top-tier investors including Tiger Global, Crescent Group, Square Peg Capital and the MBC Group.
Ross is a veteran of the Asian internet industry having established Yahoo!s Southeast Asian operations in Singapore back in 1998 and leading product development efforts across the region for 6+ years. He is also Singapore Co-Chair of H2, the premier global leadership network for the digital industry. Ross has been an active angel investor in the technology sector for a decade and enjoys working with other passionate entrepreneurs. He has worked in Sydney, Melbourne, London, Kuala Lumpur and is now splits his time between Singapore and Dubai. He travels frequently for business but not nearly enough for leisure.
Wego
Almosafer
Muzzammil is the CEO of Almosafer, Saudi Arabia’s leading Travel Company, elevating the journey for travelers from Saudi Arabia, the region & beyond, while harnessing Seera Group’s 40+ years of expertise. Muzzammil is passionate about creating teams that use the power of digital technologies and data to deliver delightful customer experiences at scale.
Muzzammil holds an MBA with Distinction from INSEAD and a bachelor’s degree in Economics from the University of California, Irvine.
Almosafer
We put the spotlight on two massive markets and get first-hand insights from players on the ground on what it takes to win in Africa and Turkey.
Speaker:
Travelwings
Mr. Albert Fernando is a visionary leader and the CEO of Travelwings, a leading online travel platform headquartered in Dubai. Mr. Fernando is one of the rare insiders who built Travelwings with a passion for travel, keen business acumen, and hypersensitivity to the customer experience.
Inspired by the idea of taking customers on an enchanting journey without bounds, he established Travelwings as an enduring travel brand that offers authentic and exclusive travel experiences made possible with innovative technology and firsthand knowledge of every destination. Ever attentive to consumer demands, Albert is driven by a vision to position Travelwings as the world’s most trusted e-commerce tourism brand, known for its world-class technology, exceptional customer service, customer-centric approach, and seamless user experience.
Mr. Fernando’s extensive experience in the travel and hospitality sector has enabled him to understand the evolving needs and preferences of modern travellers. With an acute focus on personalised travel experiences, Albert has revolutionised the way we explore the world. Under his guidance, Travelwings has become renowned for its emphasis on customised travel ventures, tailoring every journey to meet the unique requirements of customers. Through innovative technologies and a customer-centric approach, Mr. Fernando has ensured that Travelwings remains at the forefront of the industry. His impressive career trajectory is marked by his unwavering commitment to excellence and his relentless pursuit of innovation in the travel sector.
Mr. Fernando possesses a wealth of experience and expertise, making him a respected leader in the industry. His visionary leadership has propelled Travelwings to become a trusted platform for travellers around the world. Under the guidance of Mr. Albert Fernando, the company has recorded over 300K bookings catered to over 1 million travellers, and gained a strong foothold in 32+ nations across the Middle East, South Africa, Nigeria, Kenya, Rwanda, Morocco, Ghana, Uganda, Ethiopia, Zimbabwe, Mauritius, and many more.
Throughout his tenure, Mr. Fernando has been recognized for his outstanding contributions. Recently, Albert was felicitated with ‘Africa’s Flight Booking Brand CEO of the Year 2023.’ The award celebrates the “Best Brains and the Most Successful Visionary Brands in Africa.” Moreover, in 2022, CEO Insights 2022, a program that honours emerging chief executives across the Middle East, bestowed Albert Fernando with the title of “Top 10 Leaders in the Middle East,” while the CEO Monthly program felicitated Mr. Albert with the “Most Influential CEO of 2022 in the United Arab Emirates” award. Additionally, he has been featured in CEO Insights India as a self-motivated leader setting an exemplary standard for others to follow.
Moreover, as a thought leader in the travel industry, Mr. Fernando has also been featured in various publications and industry journals. His efforts to offer well-curated travel experiences have been celebrated in The Guardian’s special focus on iconic drivers of Nigeria’s hospitality and tourism sector. His insights and expertise have been sought after by many, and he has inspired many others in the tourism sector. These prestigious accolades are a testament to his exceptional leadership skills and his ability to drive positive change within the organisation.
Driven by his relentless pursuit of excellence, Mr. Albert Fernando continues to steer Travelwings toward new horizons, ensuring that every traveller’s journey is nothing short of exceptional. He envisions offering his customers a journey filled with unforgettable memories and unparalleled experiences.
Guided by his vision to deliver exceptional customer satisfaction and his ability to navigate the ever-changing travel landscape, Albert Fernando continues to be a driving force in the tourism industry, shaping the future of online travel platforms.
Travelwings
If there is one sector that’s being upended, it’s corporate travel and the stakes are high in the Middle East. Who are the players making a play for this billion dollar market and how are they embracing new tech to meet the changing aspirations of corporate travellers?
Moderator:
Aurélie Krau
Consultant & Coach
temoji / #THRIVE
Speakers:
Al-Futtaim People Services
Souhilla Taarabit is an accomplished travel professional with extensive experience in designing and optimizing corporate travel programmes. As Head of Corporate Travel Services at Al-Futtaim, she currently focuses on building efficient strategies, powered by technology, while keeping business travelers at the heart of her decisions. With a strong background in the travel industry, having held leadership roles at major global companies such as Amazon and PepsiCo, Souhilla Taarabit drives operational excellence. A passionate advocate for diversity, equity, and inclusion, she champions the integration of DEI strategies to create more tailored business travel experiences.
Al-Futtaim People Services
WegoPro
Prashant Kirtane is the CEO of WegoPro, a revolutionary platform aimed at modernising and simplifying business travel.
Prior to founding Travelstop (later acquired by Wego), Prashant Kirtane was Vice President at HomeAway (Emerging Markets), leading the development and operations of the company across Asia and other emerging markets.
Before joining HomeAway, Kirtane was the Founder and Chief Technology Officer of Travelmob, one of Asia’s pioneer social marketplace for booking accommodation and room rentals, during which time he was instrumental in the evolution of the company’s local market positioning before it was acquired by HomeAway/Expedia in 2015.
An experienced and well-respected leader in his field, Kirtane spent 12 years in various roles at Yahoo! Inc. where he led the development of game-changing mobile solutions and technology platforms for the company. In his last role as the Senior Director of Engineering for Yahoo!’s video division, he was instrumental in leading a team of over 40 engineers in a global revamp of consumer video experiences. Kirtane started his career in India at Tata Infotech.
WegoPro
Musafir
Musafir
With responsibility for 30 travel brands across leisure, travel trade, travel technology, corporate travel and destination management sectors, in more than 20 countries, this executive has a super oversight over the entire travel value chain and how it’s morphing into the future. In this one-on-one, we delve into how this diverse group sees the future and this industry veteran ‘s unique perspectives on the Next Age.
dnata Travel Group
dnata Travel Group
A bird’s eye view of the aviation market and how it will shape up in the Next Generation.
Speaker:
OAG
OAG
Airlines and their partners share their plans and strategies to tap into the promise of the region. How are they thinking about their distribution and marketing strategies amid the dynamic shifts in customer expectations and aspirations, as well as digital behaviour?
Moderator:
Filip Filipov
Chief Operating Officer
OAG
Speakers:
flyadeal
Steven Greenway was appointed Chief Executive Officer of Saudi Arabian low-cost airline flyadeal in January 2024, bringing with him over 25 years of travel, airline, loyalty and advisory experience gained around the world. He was a founding member and Chief Commercial Officer of Scoot, Singapore Airlines’ successful LCC subsidiary; CEO of reward-U, a pioneering Hong Kong loyalty/lifestyle programme; and President of Swoop, WestJet’s ultra low-cost subsidiary in Canada.
With exposure in C-level and executive board roles in Europe, Middle East, Asia and North America, his expertise ranges from sales and distribution to planning and revenue management, ancillary revenue, digital commerce, loyalty and strategy.
In recent years, he joined Boards in the manufacturing AI space (T-DAB.AI – UK), Virtual Reality pilot training (VTR – USA) and airline commercial solutions (Caravelo – Spain).
Prior to joining flyadeal, he was President Commercial of Pangiam, a solutions and service provider of the efficient flow of people and goods across industries, including travel and
transportation.
Steven has Bachelor of Economics and Bachelor of Political Science degrees.
flyadeal
Our investors and dragons talk about the trends they are watching and the bets they are taking, plus a preview of the Global Startup Pitch 2025 by WiT, Phocuswright and Phocuswire, whose winners will be decided at Phocuswright Barcelona, June 10-12.
The Phocuswright/WiT Global Startup Pitch was launched in 2022 to surface the most innovative technologies impacting travel today. It is currently in its fourth year and is open for entries from both travel and non-travel tech startups from across the world with winners to be selected at the Phocuswright Barcelona conference. This Innovation Showcase is part of our ongoing commitment to cultivating innovation including our WiT Bootcamps, Phocuswright Startup Program, Hot25 Startups, Summit, and an industry-driving global network of leaders on the gleaming edge of innovation. In this session, we put the spotlight on our winners from the 2024 competition.
Facilitator:
Kimberly Newbury
Vice President, Sales
Northstar Travel Group, Global Travel Technology Group/p>
With the massive investments going into attractions, tours and activities in the region, this segment of the market holds promise for all who venture into it. What will the next generation of tours and activities, in-destination experiences, look like as it plays out in this new region?
As social media sweeps through the region, how are destination marketers thinking about how they engage with the next generation of consumers who behave differently digitally and demand more from their travel experiences? Is it all about short form video content as the rest of the world is seeing, or are there particular local characteristics that define this region?
Global hotel groups are casting their net wide to catch as many customer types as possible and, in the process, have created multitudes of brands, which they are bringing to the Middle East. With it, they are also bringing their loyalty programme to capture a bigger share of direct business. How are they thinking about their branding and distribution strategies in a market of changing demographics and new traveller aspirations and demands, and how will they manage their relationships with intermediaries? What value are they looking from their indirect channels?
Speakers:
Global Hotel Alliance
Le Roux is responsible for leading the marketing team, encompassing owned channels including email, push, website, app, and social media, along with branding and positioning, design, and content strategy. His key responsibilities will cover GHA DISCOVERY customer acquisition, activation, engagement, experience, and analytics.
Originally from South Africa, le Roux started his career in account management and events, gained experience at the Travel Corporation, and was then appointed Head of Marketing for Travelport in MEA & South Asia. In his most recent role as Chief Marketing Officer at Mondia Group, he focused on strategic positioning in the mobile tech industry to act as a key partner to optimise profitability and win market share, while leveraging the end-user experience.
Le Roux holds a Bachelor’s degree in Business Administration and an IMM diploma in Marketing from the Graduate School of Marketing in Johannesburg.
Global Hotel Alliance