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WiT Singapore, 14–16 Oct 2024

Programme

Each year, the WiT Singapore conference gathers the leading minds in travel tech from around the world to set the trends that will shape and impact the future of travel in APAC.

 

Extensive thought goes into the programming and theming to ensure an enlightening, enriching and entertaining experience for all – content to spark thinking, conversations to catalyse new ideas, connections to facilitate partnerships and collaboration, and not to mention a closing party that’s about doing good.

 

The WiT Singapore conference 2024 Event App & Networking platform is now available. Attendees will be notified via their registered email to log into the platform and begin networking and adding sessions to their calendar.

Innovation Day
2024-10-14
Marina Bay Sands Expo & Convention Centre
Main Stage Day 1
2024-10-15
Main Stage Day 2
2024-10-16
Marina Bay Sands Expo & Convention Centre
09:30
Registrations Open for WiT Singapore 2024
Venue: Outside Begonia Main Ballroom, Level 3, Marina Bay Sands Expo & Convention Centre
10:30 - 12:00
Next Generation Leaders Roundtable

By Invite Only
 

Venue: Cassia Junior Ballroom, Level 3, Marina Bay Sands Expo & Convention Centre

 
An intimate, sharing session for under-35 rising stars of travel to meet and learn from current generation travel leaders.

 

How will the next generation of travel evolve? What changed mindsets and new skills will it require? What will it demand from professionals who have chosen to make travel their life’s calling? Learn valuable lessons and pick up useful insights so you can take your career to new heights.
 

Featuring:

 

Beh Siew Kim
Chief Financial & Sustainability Officer, Lodging, CapitaLand/
Managing Director, Japan & Korea, The Ascott

 
 

Ethan Lin
CEO & Co-founder
Klook

 
 

Greg Schulze
Chief Commercial Officer
Expedia Group

 
 

Laura Houldsworth
Managing Director & Vice President, Asia Pacific
Booking.com

 
 

Coaches:

 

Amy Wei
Senior Product Director, Trip.com Group /
Founder, TripGenie / TrainPal by Trip.com

 
 

Chan Chee Chong
CEO & Co-founder
GlobalTix

 
 

Michael Dykes
Vice President, Market Management, Asia Pacific
Expedia Group

 
 

Vikram Malhi
CEO & Co-founder
ZUZU Hospitality Solutions

12:30 - 15:30
WiT Bootcamp
Venue: Cassia Junior Ballroom, Level 3, Marina Bay Sands Expo & Convention Centre

 

Fast and intense, for startups, innovators, investors and anyone interested in the startup ecosystem. A great place to hear interesting stories, exchange lessons, trade secrets and build relationships and networks.
 

 


 

12:30 PM – 12:35 PM

Kick Off

 

Speaker:

 

Yeoh Siew Hoon
Founder
WiT

 

 


 

12:35 PM – 1:00 PM

Next Generation Tech Leadership

We speak to two different product heads with startup DNA embedded in hem. One was a co-founder of an ad tech startup, acquired by Booking Holdings, and transitioned to heading product at Agoda where he’s been the past 10 years. The other joined a fast-growth startup in its early days and is now heading customer experience at Klook that’s celebrating its 10th anniversary. We track their different journeys, how they adapted in different environments and what it takes to build tech leadership in a fast-changing, competitive environment.

 

Moderator:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Speakers:

 

David Liu
Chief Customer Experiences Officer
Klook

 
 

Ittai Chorev
Chief Product Officer
Agoda

 

 


 

1:00 PM – 1:25 PM

Around The World of WiT

Top trends to watch from the various WiT editions around the world, in 8 minutes each.
 

Africa

 

Linda Scott-Hayward
Commercial Manager
Travelstart / Innovation City Cape Town

 
 

Japan

 

Kei Shibata
Co-founder & CEO
Venture Republic – TRAVEL.jp & Trip101

 
 

South Korea

 

Sunny Chang
Director, Global Business Development
Tidesquare

 
 


 

1:25 PM – 1:50 PM

Funding The Next Generation

It takes a village to raise a child, so goes an old saying. Well, it also takes an eco-system to raise a startup. We find out how these investors are thinking about future opportunities in their regions and sectors, as well as trying to build eco-systems to inspire and nurture the next generation of entrepreneurs.

 

Moderator:

 

Timothy Hughes
Vice President, Corporate Development
Agoda

 
 

Speakers:

 

Stephen Snyder
Managing Director, Operations & Partnerships
JetBlue Ventures

 
 

Tina Di Cicco
Board Member, Manila Angel Investors Network/
Venture Partner, INVESTIBLE

 
 

Blanca Menchaca
CEO & Co-founder
BeMyGuest

 

 


 

1:50 PM – 2:05 PM

Building Japan’s Next Generation OTA

This WiT Startup alumni and winner is on his way towards building a next generation travel packaging OTA. He’s just raised another $33m in September 2024 to expand his new startup, Reiwa Travel both in Japan and beyond. With this second travel startup, he’s applying lessons learnt and it also comes with bigger ambitions.

 

Interviewer:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Speaker:

 

Takaya Shinozuka
CEO & Founder
Reiwa Travel

 

 


 

2:05 PM – 2:25 PM

The Founder’s Dilemma: Tough Questions Every Founder Should Ask

Founders are a special breed. You’ve got to be tough, be able to handle rejections and failures. It can get lonely. You can lose control of your company if you’re not mindful. In this session, we ask the hard questions every founder should ask of themselves, at whatever stage of the journey you’re at.

 

Moderator:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Speakers:

 

Mike McGearty
CEO & Co-founder
Meili

 
 

Fritz Demopoulos
Co-founder, Qunar/
CEO, Queen’s Road Capital

 
 

Ross Veitch
CEO & Co-founder
Wego

 
 


 

2:25 PM – 2:45 PM

Coffee Chat: Seeking Meaning in Sophie

Meet the dynamic duo behind Seek Sophie, a platform to “uncover the unexpected”. Theirs is also an unexpected story – a name which literally came from obscurity pre-pandemic to now one of the most mentioned brands in South-east Asia when it comes to local unique experiences that change lives. Well, that’s the co-founders’ intent. Find out their story in this session and how they will continue to seek out travel gems, without sacrificing purpose.
 

Moderator:

 

Sarah Wan
General Manager, Indonesia, Malaysia & Singapore
Klook

 
 

Speakers:

 

Jacinta Lim
CEO & Co-founder
Seek Sophie

 
 

Lina Gedvilaite
COO & Co-founder
Seek Sophie

 

 


 

2:45 PM – 3:30 PM

Global Startup Pitch 2024: The Seedup Winners

Meet the winners of the Seedup category across these brackets – Asia Pacific, Emerging Markets, Europe, North America and Wildcard, in the third Global Startup Pitch, by WiT and Phocuswright. Each will present for 5 minutes, followed by 3 minutes with our panel of dragons. You pick the People’s Choice. The winner will be announced at the closing on October 16 and will be showcased at The Phocuswright Conference, November 19-21, in Phoenix and WiT Seoul, November 26-27, in Seoul.
 

The Seedup Winners:

 

Kristina Melsova
Founder & CEO
atlaseek

 
 

Jeff Pan
Founder & CEO
Belli

 
 

Marius Nigond
CEO
iWander

 
 

Anna Sun
CEO
Nowadays

 
 

Nick Castrioty
CEO
Trapi

 
 

Moderator:

 

Pete Comeau
Managing Director
Phocuswright

 
 

Dragons:

 

Chris Hemmeter
Managing Director
Thayer Ventures

 
 

Lisa Katsouraki
Advisory Board Member, ennea capital partners /
SVP, Corporate Development & Strategic Partnerships, Etraveli Group

 
 

Stephen Snyder
Managing Director, Operations & Partnerships
JetBlue Ventures

 
 

Qais Amori
Chief Digital Technology Officer
Almosafer

 
 

Timothy Hughes
Vice President, Corporate Development
Agoda

 
 

Tina Di Cicco
Board Member, Manila Angel Investors Network /
Venture Partner, INVESTIBLE

 

 


 

3:30 PM

It’s A Wrap

 

16:00 - 21:00
WiT By Night on Sentosa

WiT moves to the island of Sentosa for an evening of brainstorming and activities, ending with cocktails and dinner by the seaside.

 


 

4:00 PM – 6.30 PM

The Bridge Series – The Global Travel Tech Thinktank by WiT, Phocuswright & PhocusWire, hosted by Oasia Resort Sentosa
 

By Invite Only
 

Venue: Aloes Ballroom, Lower Lobby, Oasia Resort Sentosa
23 Beach View Road, Palawan Ridge Sentosa Island, 098679

 
A closed door, by-invite session harnessing the collective intelligence of the WiT leaders’ community to uncover the theme of the “Next Generation in Travel Tech”. It will delve into use cases of Gen AI in travel and lessons learnt, and what the accelerated transformation of the human-machine interface means to travel and how it will influence the next generation of travel tech and travellers.
 

Kick-off:

 

Idan Zalzberg
Chief Technology Officer
Agoda

 
 

Panel:

 

Adrienne Enggist
Senior Director, Product – Customer Experiences & Platforms
Booking.com

 
 

Amy Wei
Senior Product Director, Trip.com/
Founder, TripGenie/TrailPal by Trip.com

 
 

David Liu
Chief Customer Experience Officer
Klook

 
 

Jonathan Tong
Senior Vice President, Head of South-east Asia, India Subcontinent & Greater China
Amadeus

 
 

Tan Bee Leng
Chief Commercial Officer, The Ascott/
Managing Director, Digital Ventures, CapitaLand

 

 


 

7:00 PM – 10:00 PM

Opening Party, hosted by Sentosa Development Corporation and iFly Singapore

 

Kick off the Next Generation with a night of fun, friends, and flight, hosted by Sentosa Development Corporation and iFly Singapore. Enjoy an exclusive indoor skydiving experience sponsored by iFly Singapore and GlobalTix.
 

Dress Code: Casual
Venue: iFly Singapore
43 Siloso Beach Walk, #01-01, 099010
08:00 - 09:00
Checking In, Coffee & Networking
Venue: Outside Begonia Main Ballroom, Level 3, Marina Bay Sands Expo & Convention Centre
09:00 - 09:15
Setting The Stage
Venue: Cassia Ballroom, Level 3, Marina Bay Sands Expo & Convention Centre
09:15 - 09:35
Cooking Up Product & AI Love

As a student in 1987, she had an epiphany, not a hallucination, when she listened to Timothy O’Leary, the “guru of psychedelics”. “He asked us to imagine a future that’s less than 20 years away, where you can talk to anybody in the world instantly in real time without paying for long distance and he spoke of how you could create content like Arnold Schwarzenegger with Loni Anderson’s head …” That’s when she decided she wanted to get into tech, and got into travel tech by way of a kitchen in Virginia. Let’s find out how this leader influencing consumer tech and product at one of the world’s most consequential OTAs is thinking of the next generation of travel.
 

Interviewer:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Speaker:
Cooking Up Product & AI Love image
Adrienne Enggist
Senior Director, Product - Customer Experience & Platforms
Booking.com
09:35 - 10:00
Next Generation Leadership: Using Tech To Bridge Finance & Commercial

Tech builds bridges, and no more so than in this Singapore-based hospitality company where advancements in tech have eased conversations between marketing and finance, so that the various teams can execute on a common vision of brand building and continuing innovation.
Leading the charge are two formidable leaders, one leading financial and sustainability, the other commercial. One controls the money, the other spends it – let’s see how it all works. For the first time, meet the dynamic duo that’s building a commercial and sustainable future for Ascott.
 

Interviewer:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Speakers:
Next Generation Leadership: Using Tech To Bridge Finance & Commercial image
Beh Siew Kim
Chief Financial & Sustainability Officer, Lodging, CapitaLand / Managing Director, Japan and Korea, The Ascott Limited
Next Generation Leadership: Using Tech To Bridge Finance & Commercial image
Tan Bee Leng
Chief Commercial Officer, The Ascott Limited / Managing Director, Digital Ventures, CapitaLand
10:00 - 10:30
Double Take: Taking Agoda Into The New Age

Once upon a time, three boys became fast buddies, set up an advertising tech company and sold it to Agoda/Booking Holdings. They got their first fairy tale ending. They then moved their families to Bangkok to start a new life. They worked hard at Agoda and rose to leadership roles together and this year, celebrated their 10th year anniversary with the company that acquired them. What’s the fairy tale ending they are working towards, and how will they achieve that? Two of these boys share their story.
 

Interviewer:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Speakers:
Double Take: Taking Agoda Into The New Age image
Idan Zalzberg
Chief Technology Officer
Agoda
Double Take: Taking Agoda Into The New Age image
Ittai Chorev
Chief Product Officer
Agoda
10:30 - 11:00
The Prompt Session: AI & The Hard Truths

Using a mix of debates and polling, we aim to prompt and ask the hard questions. Is AI and all that new tech out there only for the rich and big? How will it benefit the smaller players? How does it actually benefit the consumer? Is search, the way we know it, over? Does it leave the field open to new disruptors? Is the next Booking.com killer in the making? We can’t promise no hallucination, just a lot of inspiration.

 

Prompter:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Speakers:
The Prompt Session: AI & The Hard Truths image
Mike McGearty
CEO & Co-founder
Meili
The Prompt Session: AI & The Hard Truths image
Christian Watts
Founder & CEO
Magpie Travel
The Prompt Session: AI & The Hard Truths image
Timothy O’Neil-Dunne
Principal
T2Impact
The Prompt Session: AI & The Hard Truths image
Timothy Hughes
Vice President, Corporate Development
Agoda
11:00 - 11:30
Coffee Break, hosted by Protect Group
11:30 - 11:45
Coffee Chat: Google Lens Into The Future

What are its projections for growth in the ASEAN and South Asia region? What next generation trends does it see changing consumer behaviour and travel in the coming years? How does the emergence of Generative AI change the game for it, and the digital economy? All these, and more, to be answered in this conversation with a Google veteran, who started her career in India and moved to Singapore.

Coffee Chat: Google Lens Into The Future image
Sapna Chadha
Vice President, Southeast Asia & South Asia Frontier
Google
11:45 - 12:15
New Fronters In Travel: Out Of This World

“Exploration is wired into our brains. If we can see the horizon, we want to know what’s beyond,” so said Buzz Aldrin, the second man to walk on the moon. This curiosity about what’s beyond has led to progress being made in space travel with companies such as Virgin Galactic, Blue Origin and Space Perspective leading the way. Who are the customers in Asia buying space trips, what’s the market opportunity and how are we preparing for the next generation of travel into these unknown frontiers?
 

Moderator:

 

Fritz Demopoulos
CEO
Queen’s Road Capital

 
 

Speakers:
New Fronters In Travel: Out Of This World image
Lim Seng
Founder & MD
IN.Genius
New Fronters In Travel: Out Of This World image
Jess Yap
Founder
Intriq Journey, Singapore
12:15 - 12:35
Coffee Chat: From Hotel Dynasty to Travel Entrepreneurship

He comes from a dynasty of hoteliers. His father built the Hyatt Regency (now the Hilton Waikoloa Village) which, in 1988, was reportedly the most expensive hotel built at the time. The opening was so grand that author James Michener wrote of the event, “It’s the kind of place God would have built if he had sufficient cash flow.” Chris Hemmeter Jr though chose a different path – instead of real estate, he became an entrepreneur and investor, specialising in travel. What lessons did he learn from a father with outsized dreams and what lessons does he intend to impart to the next generation of founders and investors?
 

Interviewer:

 

Fritz Demopoulos
CEO
Queen’s Road Capital

 
 

Speaker:
Coffee Chat: From Hotel Dynasty to Travel Entrepreneurship image
Chris Hemmeter
Managing Director
Thayer Ventures
12:35 - 12:40
Open Space
12:40 - 14:00
Lunch, hosted by Wego
14:00 - 14:20
Intelligence Watch: Next Generation Trends

Blending the best of Phocuswright intelligence, PhocusWire news and external data, our three experts will take you on a tour of the trends to watch, share their analysis and extract insights from data to shine a light on future demand trends.
 

Speakers:
Intelligence Watch: Next Generation Trends image
Linda Fox
Executive Editor
PhocusWire
Intelligence Watch: Next Generation Trends image
Pete Comeau
Managing Director
Phocuswright
Intelligence Watch: Next Generation Trends image
Sean Fitzpatrick
CEO
Lighthouse
14:20 - 14:50
The Next 10 Years: Tours & Activities

What will the next generation of tours and activities, in-destination experiences, look like? As this $260b market gets digitized, how do we ensure travellers benefit from choice and diversity and not get sucked into conformity and commoditization? Because if we believe that the trend towards local, authentic experiences is here to stay, how do we keep this segment differentiated and thriving through tech and product and we don’t all end up in the same places everywhere?
 

Moderator:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Speakers:
The Next 10 Years: Tours & Activities image
Jon Owen
CEO
Go City
The Next 10 Years: Tours & Activities image
Austin Sheppard
Senior Vice President, Trips (Interim)
Booking.com
The Next 10 Years: Tours & Activities image
Susan Spinney
Senior Vice President, Trips Partnerships
Expedia Group
The Next 10 Years: Tours & Activities image
Jacinta Lim
CEO & Co-founder
Seek Sophie
14:50 - 15:05
The Next 10 Years: Aviation And How It Will Play Out in APAC

If anyone knows aviation, it’s this executive who has dedicated 40 years of his career to the sector – founder of CAPA (Centre of Asia Pacific Aviation), lawyer and commentator, and, most recently, author of ‘Alan Joyce and Qantas: The Trials and Transformation of an Australian Icon’. In this session, he casts his eye on the key trends unfolding in aviation and how they will influence air travel in this region.
 

Speaker:
The Next 10 Years: Aviation And How It Will Play Out in APAC image
Peter Harbison
Founder, CAPA/Co-founder, Greenerairlines.com
15:05 - 15:25
Coffee Chat: Next Billion Travellers

In June this year, this pioneer in the Indian online travel market achieved its dream of going public, becoming one of the most oversubscribed tech IPOs in India. Founded in 2007, it’s executed its way brilliantly to achieve this milestone and has persevered through the ups and downs of this competitive market. But now the future of reaching the next billion travellers is within grasp, as India’s travel market undergoes the biggest digital transformation in the past 20 years. Let’s find out the opportunities ahead in this next giant travel market from a trailblazer.
 

Interviewer:

 

Pete Comeau
Managing Director
Phocuswright

 
 

Speaker:
Coffee Chat: Next Billion Travellers image
Aloke Bajpai
Chairman, Managing Director & Group CEO
ixigo
15:25 - 15:55
Coffee Break, hosted by Skyscanner
15:55 - 16:15
Coffee Chat: Scanning The Future Of Search

What’s the future of travel search and how will distribution look like for meta and the industry? And how will smart tech and AI power contextual intelligence and data-led recommendations? All these, as well as the trends it is seeing in Asia Pacific and its plans for the region.
 

Interviewer:

 

Linda Fox
Executive Editor
PhocusWire

 
 

Speaker:
Coffee Chat: Scanning The Future Of Search image
John Mangelaars
CEO
Skyscanner
16:15 - 16:40
Digital Identity And The World of Air Travel

Air passenger numbers are expected to double by 2041, according to IATA, with Asia Pacific leading the growth. And as building ever larger airports will be difficult, there needs to be a solution. Enter IATA’s OneID initiative, which aims to streamline passenger journey with advance sharing of information and a contactless process at the airport based on biometric-enabled identification. The first full OneID trial involved a journey on British Airways from London Heathrow to Rome Fiumicino in October 2023. Two of the parties involved in that trial share lessons learnt, their perspectives on what else needs to be done to make digital identity a reality, and other trends in the world of air travel.
 

Moderator:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Speakers:
Digital Identity And The World of Air Travel image
Vinoop Goel
Regional Director, Airports & External Relations, Asia Pacific
International Air Transport Association (IATA)
Digital Identity And The World of Air Travel image
CT Ooi
CEO, Travix International/Vice President, Trip.com Group
16:40 - 16:55
Case Study: From Tourism Town to Tech Town For The Next Generation

Learn how a new non-profit entity is aiming to transform New Zealand’s most popular tourism spot, Queenstown, into a thriving tech ecosystem, based on lessons learnt from the pandemic. The plan is to grow the tech industry into a billion-dollar sector by 2043, by creating a talent and economic eco-system while also preserving the area’s unique lifestyle and environment.

Case Study: From Tourism Town to Tech Town For The Next Generation image
Roger Sharp
Chair, Webjet & Iress/Founder, North Ridge Partners & Technology Queenstown
16:55 - 17:05
Singapore: Innovation For The Next Generation
Singapore: Innovation For The Next Generation image
Juliana Kua
Assistant Chief Executive, International Group
Singapore Tourism Board
17:05 - 17:30
Coffee Chat: New Role, New Home, New Mission

After 19 years with Expedia Group, sporting a new role and working from a new location in London, this seasoned travel executive says, “It feels new again.” Let’s find out what’s new with him and this giant OTA as it looks outward again with a strategy focused on growth in its international markets.
 

Interviewer:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Speaker:
Coffee Chat: New Role, New Home, New Mission image
Greg Schulze
Chief Commercial Officer
Expedia Group
17:30 - 17:45
Dance To Innovation

Innovation can come out of nothingness. Just ask this veteran who, when travel stopped, learnt a new dance.
 

Speaker:
Dance To Innovation image
Stephan Ekbergh
CEO
Travelstart
17:40
It’s A Wrap for Day One
18:00 - 20:00
“Next Generation” Cocktails, hosted by Pan Pacific Singapore

For WiT Singapore attendees, buses will be available at 5.45pm departing from Marina Bay Sands Expo & Convention Centre main pick-up point.
 

Venue: Lobby at Pan Pacific Singapore
7 Raffles Boulevard, 039595
08:50 - 09:50
Checking In, Coffee & Networking
Venue: Outside Begonia Main Ballroom, Level 3, Marina Bay Sands Expo & Convention Centre
09:50 - 10:00
Setting The Stage
Venue: Cassia Ballroom, Level 3, Marina Bay Sands Expo & Convention Centre
10:00 - 10:10
Opening Keynote: People Want To Feel, Not Just See

How do we create experiences that connect people to places that go beyond the physical? And we are not talking about virtual travel here, but making emotional connections with travellers so that they appreciate and respect the places they visit, and leave, enriched and inspired to return?

Opening Keynote: People Want To Feel, Not Just See image
Jason Chan
Power Ranger/ Film Producer/ Co-founder, Cinewav
10:10 - 10:40
Coffee Chat: Inside Ryanair and Thoughts on Low Cost and Distribution

Ryanair is arguably the world’s most successful airline, despite its reputation for treating its customers like sheep or cattle, whatever you want to call it. This executive joined the airline in 1997, as CFO prior to its IPO, and subsequently became COO and Deputy CEO in 2002. He stepped down from full time executive responsibility in 2014 but remains a non-executive director. During his tenure, the airline grew from three million passengers to 185 million and from nine aircraft to over 550. We find out why he thinks the Ryanair model works, his thoughts on low cost airline distribution – from a “we won’t work with third parties” to “we will now work with selected partners” – and the challenges and opportunities facing the sector. For the past nine years, he’s also been chairman of Hostelworld, the hostel-booking company that targets millennial and Gen-Z backpackers, and is a former chair of Failte Ireland, the Irish Tourism Authority.
 

Interviewer:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Speaker:
Coffee Chat: Inside Ryanair and Thoughts on Low Cost and Distribution image
Michael Cawley
Non-Executive Director, Ryanair / Chair, Hostelworld / Former Chair, Failte Ireland
10:40 - 11:00
Face-Off: Friends, Foes or Fancy Partners?

The dance between the hotelier and the OTA is an intricate one, probably more of rambunctious rock and roll than a gentle waltz. In this Face-Off, each will ask questions they’ve always wanted to ask of the other.
 

Speakers:
Face-Off: Friends, Foes or Fancy Partners? image
Choe Peng Sum
CEO
Pan Pacific Hotels Group
Face-Off: Friends, Foes or Fancy Partners? image
Laura Houldsworth
Managing Director & Vice President, Asia Pacific
Booking.com
11:00 - 11:20
Coffee Chat: No Holds Barred Investor Talk

Amid tough market conditions, Asia Partners, the Southeast Asia-focused growth-equity investor managed to raise $474 million in the final close of its second fund in January, and Oliver Rippel, maintains this is the “golden age of entrepreneurship and innovation for Southeast Asia”. Including the $384 million close of its debut fund in 2021, Asia Partners now has $1 billion in assets under management. Let’s find out how it intends to spend it in this region that is home to more than 600 million people.
 

Interviewer:

 

Chris Hemmeter
Managing Director
Thayer Ventures

 
 

Speaker:
Coffee Chat: No Holds Barred Investor Talk image
Oliver Rippel
Partner & Co-founder
Asia Partners
11:20 - 11:50
Next 10 Years: Air Retailing

According to research from T2RL, the share of airline direct sales, such as those booked through carriers’ own websites, mobile apps or call centres, comprised 61 percent of global passengers boarded in 2023, the highest airline-direct share documented in 15 years of study. Will the future be more direct? What are the different models of intermediaries doing to secure their space in indirect? Other than choice, what else can they do to make air retailing less complex and less fraught with anxiety, if customers are to trust them? Does it come down to customer service, at the end of the day?
 

Moderator:

 

Yeoh Siew Hoon
Founder
WiT
 
 

Speakers:
Next 10 Years: Air Retailing image
Hugh Aitken
VP Strategic Relations & Development
Skyscanner
Next 10 Years: Air Retailing image
Ross Veitch
CEO & Co-founder
Wego
Next 10 Years: Air Retailing image
Nadia Omer
CEO
AirAsia MOVE
Next 10 Years: Air Retailing image
Madhavan Kasthuri
Head of Global Solution Engineering
Sabre Corporation
Next 10 Years: Air Retailing image
Trevor Spinks
Commercial Advisor to CEO
flyadeal
11:50 - 12:00
Next Generation Traveller Insights

Fresh insights from a new and exclusive study into future traveller trends in Asia, and how the industry should respond.
 

Speaker:
Next Generation Traveller Insights image
Hermione Joye
Sector Lead, Travel & Vertical Search APAC
Google
12:00 - 12:25
Creating Destination Experiences For The Future

One is building an integrated nature and wildlife destination that is a window to the wild in a global metropolis and the other is creating, from ground up, a destination experience around one of the world’s most ancient historic sites in Saudi Arabia. We connect the dots between both their stories, and how they see the future of destination experiences based on changing traveller expectations.
 

Moderator:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Speakers:
Creating Destination Experiences For The Future image
Belina Lee
Deputy Chief Executive, Mandai Wildlife Group/ CEO, Mandai X
Creating Destination Experiences For The Future image
Melanie de Souza
Executive Director, Destination Marketing
Royal Commission for AlUla
12:25 - 12:40
Coffee Chat: TikTok, Travel & Social Commerce

Shortform video content has redefined travel search and inspiration and this company has led the wave. How should travel brands be thinking about creative and content? What’s the future of content and commerce when it comes to the next generation of consumers?
 

Interviewer:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Speaker:
Coffee Chat: TikTok, Travel & Social Commerce image
Eason Zhang
Head of Travel, Strategic Partnerships
TikTok SEA
12:40 - 13:40
Lunch
13:40 - 13:50
Spotlight: Next Generation For Good – Saab Shares

WiT For Good 2024 will support Saab Shares, a not-for-profit organisation working to reduce poverty and increase support for marginalized communities in Indonesia through children’s education, healthcare access and women’s empowerment programmes. It is an extension of an initiative that Sabrina Bensawan launched when she was 16 with the support of her sister, Elena, who was then 14. The two sisters were listed in Forbes’ 30 under 30 – Asia – Social Entrepreneurs in 2019. Sabrina was also recognised as EY Social Entrepreneur of the Year 2018.
 

Interviewer:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Speakers:
Spotlight: Next Generation For Good – Saab Shares image
Sabrina Bensawan
Founder
Saab Shares
Spotlight: Next Generation For Good – Saab Shares image
Elena Bensawan
Co-founder
Saab Shares
13:50 - 14:15
Payments: Powering The Next Generation of Travel

As the payments landscape in Asia becomes more complex and fragmented, with the rise of digital wallets in different markets, next generation companies across Asia are leaping in to offer solutions that promise to orchestrate and simplify cross-border payments for travel brands. Who are they, what is their value proposition and how are they leveraging their tech and home market expertise to facilitate travel spending across the region?
 

Moderator:

 

Timothy Hughes
Vice President, Corporate Development
Agoda

 
 

Speaker:
Payments: Powering The Next Generation of Travel image
Kelvin Li
Head of Platform Tech Business Unit
Ant International
Payments: Powering The Next Generation of Travel image
Ken Kim
CEO
GLN International
Payments: Powering The Next Generation of Travel image
Nakul Kothari
Head of Market Expansion
Juspay
14:15 - 14:40
The Next 10 Years: Global Hospitality & Their Play for Asia

Global hotel groups are casting their net wide to catch as many customer types as possible and, in the process, have created multitudes of brands, which they are bringing to Asia. With it, they are also bringing their loyalty programme to capture a bigger share of direct business. How are they thinking about their branding and distribution strategies in a market of changing demographics and new traveller aspirations and demands, and how will they manage their relationships with intermediaries? What value are they looking from their indirect channels?
 

Moderator:

 

Chris Hemmeter
Managing Director
Thayer Ventures

 
 

Speakers:
The Next 10 Years: Global Hospitality & Their Play for Asia image
Victoria Sertic
SVP Brand, Marketing & Loyalty Premium, Midscale & Economy Division
– Middle East, Africa, Turkey & Asia Pacific, Accor
The Next 10 Years: Global Hospitality & Their Play for Asia image
John Toomey
Chief Sales & Marketing Officer, Asia Pacific excluding China (APEC)
Marriott International
14:40 - 15:05
Three Shades of Hospitality

The Next Generation is about diversity and choices, and these three models couldn’t be more different in terms of vision and business models – a new generation entrepreneur building “hotels without strangers” in one of the most traditional of hotel markets, one keeping it exclusive at the hyper luxury end in a frontier market, and one offering an integrative wellness concept in partnership with a leading hospital in Thailand. Who are their customers, what are the trends they are seeing and how do they see the future unfolding from their different perspectives?
 

Moderator:

 

Stephan Ekbergh
CEO
Travelstart

 
 

Speakers:
Three Shades of Hospitality image
Akihiro Kitagawa
Co-Founder & Director of Sales & Marketing
Section L
Three Shades of Hospitality image
Pieter Brudyn
Founder & CEO
In Residence, South Africa
Three Shades of Hospitality image
Wsinee Sukjaroenkraisri
Executive Vice President
RAKxa Integrative Wellness, Thailand
15:05 - 15:35
Coffee Break
15:35 - 16:00
From China, with AI, Deep Tech and Scale

This online travel pioneer, founded in June 1999, has declared its goal to be not only the No 1 flight OTA in five years, but also a global player, dominant across other verticals –accommodation; trains; vacation packages, attractions and cars; corporate travel and B2B. It aims to do this by deploying AI on top of a tech stack, built by an army of 10,000 engineers in product and tech, unparalleled customer service and a unique marketing strategy. Let’s get to the bottom of the story in this conversation that blends tech and product with commerce.
 

Interviewer:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Speakers:
From China, with AI, Deep Tech and Scale image
Boon Sian Chai
Managing Director & Vice President, International Markets
Trip.com Group
From China, with AI, Deep Tech and Scale image
Amy Wei
Senior Product Director, Trip.com Group/
Founder, TripGenie/TrainPal by Trip.com
16:00 - 16:20
Coffee Chat: Third Generation Dusit – Championing A New Era

On October 1, the legendary Dusit Thani Bangkok, which opened in 1970, heralding a new era in Thai hospitality, reopened its doors after five years of redevelopment. The reopening marks an important chapter for the company, started by Thanpuying Chanut Piyaoui in 1948, and who opened her first hotel, The Princess in 1949. Today, a third generation is at the helm, and he knows he has big shoes to fill. His grandmother, nicknamed as the “Iron Butterfly” of Thailand, founded the company. His father, Chanin Donavanik, institutionalized and expanded the company. How will this Millennial, nicknamed “Champ”, steer the company steer the company into the next generation for his generation?
 

Interviewer:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Speaker:
Coffee Chat: Third Generation Dusit – Championing A New Era image
Siradej Donavanik
Vice President – Global Development
Dusit International
16:20 - 17:00
Global Startup Pitch 2024: The Scaleup Winners

Meet the winners of the Scaleup category across these brackets – Asia Pacific, Emerging Markets, Europe, North America and Wildcard, in the third Global Startup Pitch, by WiT and Phocuswright. Each will present for 5 minutes, followed by 3 minutes with our panel of dragons. You pick the People’s Choice. The winner will be announced by the end of day and will be showcased at The Phocuswright Conference, November 19-21, in Phoenix and WiT Seoul, November 26-27, in Seoul.
 

The Scaleup Winners:

 

Woody Sears
Founder & CEO
Autio

 
 

Paul Malicki
CEO
Flapper

 
 

Adrian Gonzalez Martin
CCO & Co-founder
HotelTreats.com

 
 

Irfan Izzwandy
Product Manager
Neoma

 
 

Moderator:

 

Pete Comeau
Managing Director
Phocuswright

 
 

Dragons:
Global Startup Pitch 2024: The Scaleup Winners image
Cara Whitehill
Vice President
Thayer Ventures
Global Startup Pitch 2024: The Scaleup Winners image
Lisa Katsouraki
Advisory Board Member, ennea capital partners / SVP, Corporate Development & Strategic Partnerships, Etraveli Group
Global Startup Pitch 2024: The Scaleup Winners image
Roger Sharp
Chair, Webjet & Iress/Founder, North Ridge Partners & Technology Queenstown
Global Startup Pitch 2024: The Scaleup Winners image
Stephen Snyder
Managing Director, Operations & Partnerships
JetBlue Ventures
Global Startup Pitch 2024: The Scaleup Winners image
Qais Amori
Chief Digital Technology Officer
Almosafer
17:00 - 17:20
Coffee Chat: Klook: Next 10 Years

Asia’s homegrown tours and activities marketplace, Klook, reaches the ripe old age of 10 this year and after a decade, it’s proven its mettle in building a travel model-made-in-Asia-for-Asia. But its vision goes beyond the region – from the start, the founders wanted to build a global platform. So what’s next as it seeks to expand its horizons? What will the next 10 years bring for this business that started with $1 million in funding and which had grown to $1 billion valuation by 2018? We speak to this Taiwan-born entrepreneur who believes that the world is his home.
 

Interviewer:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Speaker:
Coffee Chat: Klook: Next 10 Years image
Ethan Lin
Co-founder & CEO
Klook
17:20 - 17:40
The Great WiT Debate: We are doomed because the next generation will make worse choices than the oldies

Each generation always thinks the generation before them is dumb and old, and has mucked it up for them. The planet, destroyed. Greed, rampant. Politics, divisive. But could it also be true the other way round? Because with the choices this young generation is making – with their obsession with social media, narcissism, instant gratification – are we doomed anyway? Be prepared for an almighty battle of wits in this generational debate. Are we doomed or is there hope for the future? You get to vote for your winning team.
 

For:

 

Chan Chee Chong
CEO & Co-founder
GlobalTix

 
 

Sarah Wan
General Manager, Indonesia, Malaysia & Singapore
Klook

 
 

Timothy Hughes
Vice President, Corporate Development
Agoda

 
 

Against:

 

Fabian Lim
Senior Assistant Director, Sales, Business & Channel Development
Sentosa Development Corporation

 
 

Nur Hazirah Jamaludin
Branding & Communications Lead
HalalTrip

 
 

Jeff Pan
Founder & CEO
Belli

 
 

17:45
Wrapping It Up – Announcing People’s Choice Awards for Seedup and Scaleup, Global Startup Pitch 2024
18:00 - 21:00
Cocktails, followed by Closing Party & WiT For Good Auction, hosted by Go City

Entertainment featuring: Jing Rui, a surprising young talent from Singapore; a Next Gen dance performance; and Resident Band, WiT the Funk

 
This year’s WiT For Good will support Saab Shares, a not-for-profit organization in Indonesia, working to reduce poverty and increase support for marginalized communities in Indonesia through children’s education, healthcare access and women’s empowerment programs. Since 2008, WiT For Good has raised close to $1 million to support the betterment of women and children in Asia through education and livelihood opportunities.
 

Venue: Cassia Ballroom, Level 3, Marina Bay Sands Expo & Convention Centre
Select date to see events.
Programme correct at time of publishing
All times shown are in Singapore Time (GMT +8)