Open to all attendees. Limited capacity. Please RSVP when registering for the Conference.
Venue
Cassia Junior Ballroom
Level 3, Marina Bay Sands Expo & Convention Centre
10 Bayfront Ave, Singapore 018956
Fast and intense, for startups, innovators, investors and anyone interested in the startup ecosystem. A great place to hear interesting stories, exchange lessons, trade secrets and build relationships and networks.
10:00 AM – 10:05 AM
Opening Warm-up
10:05 AM – 10:35 AM
Meet The Human Survivors
We gather the pioneers, the ones who blazed the trail back in the 2000s, and are still going with their original startup, and we find out their recipe for staying the course and constantly reinventing. Is it sheer stubbornness or courage of their conviction or no way out? What are the human qualities that drive these pioneers and survivors?
Moderator:
Yeoh Siew Hoon
Founder
WiT
Panel:
Stephan Ekbergh
CEO
Travelstart
Ross Veitch
CEO & Co-founder
Wego
10:35 AM – 10:40 AM
Adding Value to Startups
Candid, human confessions from the investors’ side of the fence.
Speaker:
Murli Ravi
Co-founder
Tin Men Capital
10:40 AM – 11:10 AM
Vertical Disruption
Every sector – be it tours and activities, flights, hospitality and corporate travel – is undergoing massive change, as we rev up to the third age of digital travel. How are investors and experts in those verticals thinking about their respective sectors?
Moderator:
Pete Comeau
Managing Director
Phocuswright
Panel:
Miriam Moscovici
Vice President, Research & Partnerships
BCD Travel
Lisa Katsouraki
Senior Vice President, Corporate Development
Etraveli Group
Murli Ravi
Co-founder
Tin Men Capital
Nicholas Cocks
Managing Partner
Velocity Ventures
11:10 AM – 12:00PM
Korean Travel Startup Pitch, powered by Korea Tourism Organisation
In this curated session, five Korean travel startups will pitch for 5m each. Our judges will pick the winner who will go on to compete in the Grand Finals of the Global Startup Pitch, by WiT and Phocuswright, on October 4.
Presenters:
Jules Oh
Founder & CEO
AX Inc.
James Kim
CEO
BTmedi SG
Seong Bin Jo
Product Owner
DevUnlimit
Seungjae Jeong
CEO & Co-founder
Travel Makers Inc.
Conrad Cho
CEO, VISIT Inc./
COO, RoundPic Global
Facilitator:
Arvindh Yuvaraj
Content Lead
WiT
Judges:
Miriam Moscovici
Vice President, Research & Partnerships, BCD Travel
BCD Travel
Lisa Katsouraki
Senior Vice President, Corporate Development
Etraveli Group
Murli Ravi
Co-founder
Tin Men Capital
Nicholas Cocks
Managing Partner
Velocity Ventures
12:00 PM – 12:30 PM
Brunch Break
12:30 PM – 12:45PM
Techsembly: From gifts to hotel e-commerce to exit
Amy Read’s bet to focus her startup on hospitality in 2021, in the midst of the pandemic, paid off when Techsembly, an e-commerce platform she built in 2019, was acquired by Sabre Hospitality this July. She shares her story of how she went from gifting to e-commerce, and how hospitality found her.
Interviewer:
Yeoh Siew Hoon
Founder
WiT
Speaker:
Amy Read
VP Strategy, Sabre/
Co-founder, Techsembly
12:45 PM – 1:15 PM
The Tech That Binds, The Startups That Thrive
We put the spotlight on selected startups that have managed to come out of the pandemic, stronger in their own way. What new tech and products did they build to strengthen their hold in their respective spaces, how are they thinking of the future, and what are some of the new startups that are emerging from markets around the region?
Moderator:
Rod Cuthbert
Founder & former CEO, Viator / former CEO, Rome2rio /
Non-executive Director, Veltra Corp & Jayride / Board Member, Tourism Tasmania
Panel:
Vikram Malhi
CEO & Co-founder
ZUZU Hospitality Solutions
Winnie Tan
CEO & Founder
TripZilla.com
Daniel Cheng
Founder & President
RTM Association (Redefine Tourism Mixer), Taiwan
Benny Lee
Founder & CEO
STAYFOLIO
1:15 PM – 2:30 PM
Human Circles of Collaboration
We break up into groups with each circle to be led by two hosts/mentors. Pick the group you want to join and discuss topics of interest to you. Your chance to get up close and personal with these travel leaders.
Rod Cuthbert
Founder & former CEO, Viator / former CEO, Rome2rio /
Non-executive Director, Veltra Corp & Jayride / Board Member, Tourism Tasmania
Chan Chee Chong
CEO & Co-founder
GlobalTix
Miriam Moscovici
Vice President, Research & Partnerships
BCD Travel
Lisa Katsouraki
Senior Vice President, Corporate Development
Etraveli Group
Mary Li
CEO & Founder
Atlas
Timothy O’Neil-Dunne
Principal
T2Impact
Ross Veitch
CEO & Co-founder
Wego
Paulina Klotzbucher
CEO & Co-founder
Glyde Payments
Timothy Hughes
Vice President, Corporate Development
Agoda
Louise Daley
Investor & Advisor
Baidi Li
Senior Vice President, Commercial, Asia Pacific
Go City
James Lemon
Global Lead – Travel, Transport, Leisure & Automotive
Stripe
Bobby Healy
Founder, Manna Drone Delivery/
Co-founder, Meili Travel Technology
Kei Shibata
Co-founder & CEO
Venture Republic – TRAVEL.jp & Trip101
2:30 PM
It’s A Wrap
4:00 PM – 6:30 PM
The Bridge Series – The Global Travel Tech Thinktank by WiT, Phocuswright & Phocuswire
Powered by Amadeus | Hosted by Accor
By invite only
Venue
Saffron Ballroom, Sofitel Resort & Spa, Sentosa
2 Bukit Manis Rd, Sentosa, Singapore 099891
Theme: Possibilities and Responsibilities of Travel In The Age of Generative AI
A closed door, by-invite-only session aimed at harnessing the collective human experience and knowledge of the who’s who in travel tech on how we should navigate travel in this accelerated age of AI and technology.
Co-facilitators:
Yeoh Siew Hoon
Founder
WiT
Darrell Chan
APAC General Counsel
Airbnb
Amadeus Spokesperson:
Subramanian (Mani) Ganeshan
Senior Vice President – Travel Distribution Engineering & Centre Head
Amadeus
Provocateurs:
Timothy Hughes
Vice President, Corporate Development
Agoda
Ross Veitch
CEO & Co-founder
Wego
7:00 PM – 9:00 PM
Dine under the stars hosted by Sentosa Development Corporation
Open to all attendees
Venue
Southside Sentosa
80 Siloso Road, #01-01, Singapore 098969
Incorporating A Cinewav Experience (Bring along your own headphones, please) and access to the TrickEye Museum
Dress code
Casual
Venue
Cassia Ballroom
Level 3, Marina Bay Sands Expo & Convention Centre
10 Bayfront Ave, Singapore 018956
Presenting Orientarhythm
With his two buddies, Ittai Chorev and Idan Zalzberg, he built Qlicka, and sold it to Booking Holdings. Today, the trio form the leadership team taking Agoda into the future. Beyond their technical prowess, what’s the human chemistry that keeps them together and supercharged to take on the challenge of ensuring one of Asia’s more matured online travel brands not only remains relevant, but stays ahead in an ever more competitive landscape?
Interviewer:
Yeoh Siew Hoon
Founder
WiT
Panel:
Agoda
Omri Morgenshtern is the Chief Executive Officer of Agoda, part of Booking Holdings (Nasdaq: BKNG). He was appointed in July 2022. In his former role as COO, Omri was instrumental in driving global operations, Product, Partner Services, and the Customer Experience Group.
Omri joined Agoda in 2014 as Senior Product Owner, Algorithms and Learning Systems, and was later promoted first to Vice President of Product Development, then to Chief Product Officer and Chief Operating Officer in 2018.
He was co-founder & CEO of Qlika, an award-winning UpWest Labs start-up specializing in online marketing optimization, which was acquired by Booking Holdings Inc. in 2014.
Omri received an M.S. Magna Cum Laude in Physics from Tel Aviv University and B.S. Cum Laude in Physics, Computer Science and Mathematics from The Hebrew University.
Agoda
From human chemistry to the power of tech, what’s getting travel tech leaders excited or perhaps a little terrified of the future? We challenge our clan of travel tech leaders to project into the future and tell us what they see with their human-powered knowledge and experience, and the new tech tools at their disposal.
Moderator:
Darrell Chan
APAC General Counsel
Airbnb
Panel:
Expedia Group
As Senior Vice President of Product and Technology, Karen Bolda is responsible for product and technology strategy and delivery, enabling businesses to leverage travel solutions for their customers.
Karen is an experienced business leader, product and technology strategist, and B2B growth expert. She has led teams in designing, building, and bringing to market industry-leading travel solutions in the form of APIs, as well as template products within Expedia Partner Solutions. With a background in software engineering, Karen brings a unique perspective to B2B travel and enabling businesses for third party demand partners. Karen holds a Masters in Computer Information Systems from Missouri State University.
Expedia Group
Wego
Ross is CEO & Co-Founder at Wego, which is online travel marketplace that provides top ranked mobile apps and websites for users living in the APAC and MENA regions. Wego harnesses powerful technology that simplifies the process of searching, comparing and booking flights and hotels across hundreds of airlines, hotels and online travel agency websites. Wego is has dual-HQs in Singpaore and Dubai and is backed by top-tier investors including Tiger Global, Crescent Group, Square Peg Capital and the MBC Group.
Ross is a veteran of the Asian internet industry having established Yahoo!s Southeast Asian operations in Singapore back in 1998 and leading product development efforts across the region for 6+ years. He is also Singapore Co-Chair of H2, the premier global leadership network for the digital industry. Ross has been an active angel investor in the technology sector for a decade and enjoys working with other passionate entrepreneurs. He has worked in Sydney, Melbourne, London, Kuala Lumpur and is now splits his time between Singapore and Dubai. He travels frequently for business but not nearly enough for leisure.
Wego
Travelport
Tom was appointed to the role of Chief Product & Technology Officer in June 2021. In his role at Travelport, Tom is charged with overseeing the development and delivery of products and solutions for the entire company.
He has more than two decades of experience leading innovation, technical strategy and execution within global technology and Internet organizations, and has worked on mobile application development, advertising, data science and large-scale data processing. Prior to Travelport, he served as Chief Technology Officer at Magnite, Inc. and has held product and technology leadership roles at Google, Ericsson and VeriSign Inc.
Tom is a bold change-maker and during his career, he personally spearheaded meaningful change within the independent advertising industry and made a significant impact on commercial models within the Cloud infrastructure space during his time at Google. Additionally, Tom is the co-founder of Prebid.org, a leading open-source software organization, and he continues to advocate for transparency, fairness and privacy on the open Web.
Tom is a graduate of New York University, where he earned a Diploma in Science, and of the London School of Economics, where he earned a Master of Arts degree in global and Latin American economics. Outside of the office, you’ll find him enjoying live music, snowboarding and taking long hikes.
Travelport
Gianni has been at Google for 12 years, and currently leads the Global Business Development team, responsible for all Travel and Local products. This entails Flight Search, Hotel search, Things to do, Food (restaurants and food ordering) and other local verticals including the Flight enterprise Travel products. Gianni has over 25 years of Travel Industry experience in the Airline, Hotelier, and OTA areas including two Software sectors. . Prior to Google, Gianni served as Chief Commercial Officer at ITA Software, a privately held startup in Cambridge, MA, offering pricing and shopping solutions to the industry. Gianni also served as President, Airline Passenger Solutions at Sabre Holdings Corp , providing mission critical and decision support software solutions to suppliers and intermediaries. He also served as the Managing Partner for Worldwide Consulting..
In addition , Gianni also held several international assignments in Montreal, Paris, and Rome where he participated in or led the turnaround efforts for the privatization of three companies. He graduated with an MBA from the John Molson School of Business at Concordia in Montreal, Canada where he was born. Gianni currently serves on the board of a non-profit, a biotech startup and is involved in mentoring students in various university programs.
From the power of tech and product, we bring it down to the ground where the magic happens and where experiences are delivered, and dreams fulfilled. We speak to the makers who, well, make things happen with human connections and know how to leverage tech to brings humans together in a shared, communal experience.
Moderator:
Rod Cuthbert
Founder & former CEO, Viator / former CEO, Rome2rio /
Non-executive Director, Veltra Corp & Jayride / Board Member, Tourism Tasmania
Panel:
Go City
Baidi Li is the SVP of Commercial in APAC for Go City, where she leads the company’s commercial growth and expansion in the region. In her role, Baidi supports the company’s mission to open access to the top experiences in the world’s best cities. She has built a best-in-class team to expand the product footprint across APAC and deepen localization efforts in new markets. Prior to Go City, Baidi has over 15 years experience with OTA, tour operators, and travel tech companies, from Viator & TripAdvisor’s experience supply team, to operations for Intrepid Travel. Born and raised in China, Baidi has lived and worked in Germany and the US. She currently resides in Singapore with her family.
Go City
Klook
As Klook’s General Manager for Singapore, Sarah oversees the travel and leisure platform’s operations, including business development, marketing and e-commerce. Over the past year, Sarah has led her team in tackling the domestic tourism market amidst a rapidly changing environment – from kickstarting Klook’s foray into hotels and cruises, to innovating and enhancing traditional tourism products to better suit local tastes.
Sarah was previously Southeast Asia Marketing Director (Indonesia, Malaysia, Singapore) for Klook. Prior to that, she worked in Edelman’s Brand practice – where she led consumer campaigns for prominent international and local brands including Diageo, Shell, Singapore Tourism Board, Lagardère Sports, Kimberly Clark and Nestlé.
Klook
Partner & Head of Partnerships, Tribe
Yock Song is a tourism, hospitality and technology professional with over 12 years of experience, specialising in Government Relations, Go-to-Market Strategy, Business and Product Development for International Markets.
He is the Co-founder of Questeon, a creators’ enabled, on-demand platform for city discovery, where users can interact with their surroundings, uncover stories, complete tasks and discover new places. Think of the platform as a combination of Pokemon Go + outdoor escape room.
As a Partner and Head of Partnerships & Business Development at Tribe – a travel boutique start-up specialising in creating in-depth, experiental tours of Singapore – Yock Song is instrumental in the strategic direction, innovation and product development of the company. In a short span of time, he led the team to create various popular tour products, combining guide and influencer on every tour; HawkerWalk series – a tour designed to bring out the stories, passion and grit of our local hawker heroes; Niu Che Shui Game Tour, a world’s first tour concept that combines puzzles solving and storytelling of the precinct where the tour happened. Tribe was also the first few operators to launch a behind the scenes live stream tours offerings, creating new revenue stream for the business. To date, it has brought live stream tours to thousands of viewers globally. Under Yock Song’s strategic leadership, Trie is the winner for Outstanding Tour Experience Award 2021, the most prestigious award by the Singapore Tourism Board.
Prior to Tribe, Yock Song works in the Singapore Tourism Board (STB), holding different positions and portfolios across his 10 years in the organisation. As Senior Manager in STB Guangzhou, he was responsible for tech & media partnerships & Business Development, looking after the markets of Shenzhen, Xiamen, Fuzhou and Quanzhou. He also forged close partnership with technology giant Tencent Group, which led to the signing of Tencent’s first international MOU with a National Tourism Organisation. Such efforts resulted in improved accuracy in marketing to Chinese target audience and orchestrated Tencent’s QQ first international live shoot event at ZoukOut Singapore 2017.
Yock Song graduated with a Masters in Public Administration and Management (Mandarin) from the Lee Kuan Yew School of Public Policy and a Bachelor of Business Management with a double major in Finance and Marketing from the Singapore Management University.
Partner & Head of Partnerships, Tribe
GlobalTix
Chee Chong is passionate about the tourism industry, so much so that his 15-year career has been centered around it. He has founded not one, but two start-ups to better meet the needs of the buoyant travel/tourism industry.
He is currently Chief Executive Officer and visionary of GlobalTix, an e-ticketing travel marketplace. Chee Chong was also one of the co-founders of Adventure Glamping, which has pioneered and built the first-ever “glamping” (glamorous camping) resort called Canopi, located in Bintan.
He began his travel industry career with SilkAir, the regional carrier owned by Singapore Airlines and subsequently was seconded to Singapore Airlines.
During his seven-year career with the two carriers, he handled various job functions, including postings to Thailand, Indonesia, and Central Japan which gave him invaluable exposure in the airline industry. In Central Japan, he started many initiatives, including several that continue to today, and the team was recognized with a CEO’s Merit Award for operational excellence.
Chee Chong next joined Sentosa Development Corporation as a member of the management team. He started as the Leisure Operation, Director where he was responsible for ongoing daily operations, from beach operation, attractions to ticketing and subsequently became the General Manager of Mount Faber Leisure Group.
Chee Chong holds a Bachelor of Engineering (2nd Upper) degree from the National University of Singapore.
GlobalTix
Our artist-in-residence Djuwadi Ahwal, member of the renowned Indonesian art collective, Taring Padi, will be conducting an in-person woodcut print demonstration at our WiT For Good Booth. Collaborate with him to create an art piece for our auction at the Closing Party tomorrow evening.
It takes these three ingredients to make the world of investments go round – smart money, super founders, great tech. But what’s the balance and formula going forward, as tech accelerates, human talent becomes scarcer and capital gets more expensive? How are investors thinking of the brave, new world of travel investments?
Moderator:
Stephan Ekbergh
CEO
Travelstart
Panel:
JetBlue Ventures
“COVID-19 accelerated disruption in the travel and hospitality industries. Beyond needing to overcome short-term challenges like those related to health and safety, it placed a renewed focus on building sustainable travel businesses. I’m excited to help define the future of travel, working to diversify and accelerate revenue generation and integrate game-changing cost-saving solutions.”
As Managing Director of Operations & Partnerships, Stephen’s role is to build an ecosystem of partners and deployment opportunities for the many technologies of JBV’s portfolio companies. He focuses on advancing innovation thinking and compelling value propositions throughout JetBlue and its partners. Stephen joined JBV from JetBlue where he spent time on the airline’s Strategic Planning team. He holds an MBA in entrepreneurial management from the Wharton School and also earned an MA from the University of Pennsylvania and a BA from the University of Michigan.
Jetting Personal
Favorite travel memory: “A few JetBlue colleagues and I developed our own version of ‘The Amazing Race.’ We picked a European destination out of a hat on Friday afternoon – the first team there won a small prize and immense bragging rights.”
JetBlue destination he’d like to visit next: Austin, Texas
JetBlue Ventures
Thayer Ventures
Chris has spent his entire professional life in and around startups and high-growth businesses in travel, hospitality and technology having founded six companies during his 30 years in business. Today he is a co-founder and Managing Director of Thayer Ventures, a venture capital firm investing in emerging technology companies in the travel and transportation space. Immediately Prior to Thayer Ventures, Chris was founder and President of iCare Marketing (sold to Sysco Foodservice Corporation in 2012) and founder and CEO of Dynamic Payment Ventures (sold to Elavon, a subsidiary of US Bank in 2007).
Prior to that, Chris was founder and CEO of CriticalArc Technologies, a supply-chain software provider to the foodservice industry, founder of E&O Kitchen and Bar, a casual dining restaurant based in San Francisco, founder of The Hemmeter Collection, a direct response retailer and founder of Hemmeter Publishing, a publisher and distributor of travel books and content. Upon graduating from Cornell University in 1986, Chris joined Hemmeter Investment Company, a real estate developer of destination-resort properties. Founded by his father in 1962, the Hemmeter organization developed major destination resort hotels in Hawaii and operated several related hospitality and travel businesses in the foodservice, gaming, retail and aviation sectors.
Chris received his undergraduate degree magna cum laude from Cornell University and his graduate degree from Harvard Business School in 1995, where he was recognized as a Baker Scholar for his academic achievement.
Thayer Ventures
Co-Founder, Avaya Ventures
Tina Di Cicco is a co-founder of two travel tech companies; has led the founding team of two Asian airlines; and managed commercial and marketing at Lufthansa and IHG.
A seasoned marketing and strategy professional, she drives market growth, geographical expansion and strategy for sustainability at start-ups and blue-chip companies in Southeast Asia, Hong Kong and Macau. Tina has led, financed, grown and exited multiple start-ups.
Currently, she leads Avaya, a consulting and investment company in travel and technology. Tina is passionate about aviation and tourism having led business at Viva Macau, the low cost carrier that challenged Macau’s national airline 25-year aviation monopoly; and at Air Juan, the first commercial seaplane operation in the Philippines. She also helped I-Quest Corporation, the first provider of Internet in hotel rooms in Asia and Europe, approved to list in the Hong Kong Stock Exchange in 2000.
Tina has been in school boards and mentorship programs, including New York University (NYU) Singapore and German Accelerator for Southeast Asia. She also is a board member of ASKI Global, a non-profit devoted to financial literacy and entrepreneurship for overseas foreign workers. She speaks frequently on women leadership, sustainable tourism, mentorship and economic empowerment.
Co-Founder, Avaya Ventures
Louise is an experienced Chief Executive and Board Member driving strategy and outcomes across enterprise and consumer businesses in Asia Pacific.
After 30 years in the commercially complex Hospitality Industry growing the Accor Hotels footprint in Asia Pacific to over $10 billion in revenues, she joined Future Now Capital as Partner and CEO. Future Now Capital is a VC fund providing growth equity to scale up enterprise technology businesses, in partnership with and dedicated to Microsoft.
She’s now an independent investor and advisor, keeping a close eye on travel and hospitality developments and investments for clients, with a particular focus on hospitality and food tech.
Managing Director, Orbit Startups
Oscar is a General Partner at SOSV and Managing Director at Orbit Startups. A full-stack innovator with expertise ranging from product development to corporate strategy, he leads the Orbit Startups program in Shanghai from recruitment to program delivery and oversees development of the Orbit Startups ecosystem of mentors, founders, investors, and partners.
Oscar has experience as an entrepreneur, management consultant, and early stage investor. A Telecom MEng and Biomedical PhD dropout, Oscar began his career 14 years ago as an R&D engineer working in Reseach Center for Ericsson and Telefonica until discovering Business Model Innovation and transitioning to the world of startups. After several years working for a MedTech Startup, Oscar moved to China in early 2008. Since his arrival in China, he has been involved in innovation—product launches, go-to market strategies, venture capital financing, and M&As for startups and multinationals.
Oscar is a regular speaker about innovation and entrepreneurship at conferences worldwide and is a learning facilitator in MBA programs about entrepreneurial management, innovation, and venture capital.
Managing Director, Orbit Startups
This year, India surpassed China as the world’s most populous country, as its population crossed 1.6b. And out of the pandemic, its travel market has been going gangbusters – new airlines, new infrastructure, masses of people moving online and onto mobile, and an aspiring massive, middle class on the move. And no one has been more at the frontline of this surge than this trailblazers in the Indian online travel market.
Interviewer:
Yeoh Siew Hoon
Founder
WiT
Speakers:
TBO.COM
Gaurav Bhatnagar is the Executive Director of TBO.COM. He holds a bachelor’s degree of technology in computer science and engineering from the Indian Institute of Technology, Delhi and worked at Microsoft Corporation. He is member of the Executive Committee World Travel & Tourism Council (WTTC) and is one of the co-founders of TBO. He is also a co-founder of Tekriti Software Private Limited.
TBO.COM
For hoteliers, finding the right balance between human touch and tech has always been difficult and increasingly so, because while tech has accelerated, talent has become scarce. Hotel owner Kittisak Pattamasaevi sees AI as an opportunity to empower staff to have more meaningful interactions with guests. For Accor, with more than 1,000 hotels across a slew of brands in Asia Pacific, it is mostly about driving scale in distribution and commerce, and direct business. For family-owned COMO, with 17 hotels and resorts worldwide, it’s about creating loyalty and community around its experiences and brands. How do these three different players balance tech with human touch in an age of accelerated tech?
Moderator:
Yeoh Siew Hoon
Founder
WiT
Panel:
Accor
Kerry Healy is the Chief Commercial Officer for Accor’s Premium, Midscale & Economy division in the Middle East, Africa, Turkey & Asia Pacific. Kerry oversees the commercial function for this diverse region which comprises close to 900 hotels under iconic brands such as Pullman, Mövenpick, Swissôtel Novotel, Mercure and ibis. Based in Singapore, Kerry leverages her wealth of business acumen and over 25 years of hospitality experience to ensure all functions of the organisation are aligned to meet the Group’s strategic commercial objectives.
Kerry is an outstanding leader and a skilled negotiator who has a deep understanding of distribution, customer relationship management, partnerships and operations. With strong international experience across four continents, her commercial insight and wide connections play a key role in aligning Accor’s commercial strategy and driving increased revenue in an increasingly complex environment.
Kerry has a long history of managing teams to excellence through change, building trust and designing exciting robust strategies. She fosters a customer centric organisational culture based on quality, respect and trust.
With expertise spanning multiple continents, Kerry has held senior management positions in the UK, Middle East, Asia and the Pacific Rim.
Accor
Montara Hospitality Group
Kittisak (Kitt) Pattamasaevi is the Chief Executive Officer for Montara Hospitality Group. Montara owns and manages Phuket’s most exclusive pool villa beach resort TRISARA, Bangkok’s only river mansion boutique hotel PRAYA PALAZZO, and the innovative movie house-turn-hotel PRINCE THEATRE HERITAGE STAY in Bangrak.
In his previous role at Montara, Kitt leveraged his private equity and investment banking experience to facilitate the acquisition of boathouse, a critically acclaimed Phuket beach resort and restaurant, which Montara also currently owns and manages.
Kitt received his MBA from Harvard Business School. At HBS, he served as COO for Hospitality & Travel Industry Club. Prior to that, he graduated Cum Laude from Columbia University with a Bachelor of Science in Operations Research. Outside of his work at Montara, Kitt serves as a director of Niyom Pattamasaevi Foundation, which sponsors scholarships and supports rural elementary schools in Northern Thailand.
Montara Hospitality Group
COMO Hotels & Resorts
Doris has an illustrious career spanning more than 25 years in the hospitality industry.
She was the first Asian woman to serve as education chairperson at the Association of Corporate Travel Executives (ACTE) for Asia as well as their representative on the Asia Pacific Council.
A well-respected professional, her work earned much recognition, which bagged the ACTE President’s Award in 2002 for her regional contributions. March 2009 saw Harper’s Bazaar Japan profiled her work in their story on ‘successful Asian career women’. In September 2013, Hotelier India had her in their 2013 Power 100 List of the Top 100 “Most Influential People in the Hospitality Industry”. Last August 2016, CMO ASIA named her one of Asia’s 50 Woman Leaders to bag the Leadership Excellence Award.
Doris was the first person appointed at Alila Hotels and Resorts Corporate Office to drive sales & marketing and to grow the brand in 2003. As one of the pioneers in boutique luxury, she successfully positioned brand Alila as one of the top 4 luxury brands in the world. In 2017, the brand clinched Telegraph UK’s Best Luxury Hotel Group of the year. Following the Alila success story came the acquisition of Two Roads Hospitality by Hyatt Hotels Corporation in November 2018.
COMO Hotels & Resorts
Our artist-in-residence Djuwadi Ahwal, member of the renowned Indonesian art collective, Taring Padi, will be conducting an in-person woodcut print demonstration at our WiT For Good Booth. Collaborate with him to create an art piece for our auction at the Closing Party tomorrow evening.
“Make it easy for us to pay and we will love you forever” – has that become the new clarion cry of humans? If so, then the way to a human heart is through the wallet. Just that it is increasingly digital. In India alone, there are said to be more than 100 wallets, and across Asia, an equally fragmented market. How do you win human hearts with the right payment strategy? Let us count the ways.
Moderator:
Chan Chee Chong
CEO & Co-founder
GlobalTix
Panel:
Glyde Payments
I have spent the last 12 years in various C-suite roles at Travelstart from CTO to CMO to CCO and Managing Director. During Covid while reassessing opportunities on the table for the travel industry I founded GlydePay – a spin off from the Travelstart group focusing on solving the many inherent payment problems in the travel industry and beyond in partnership with Mastercard and Access bank.
Glyde Payments
Uber
A 18 years’ experience Payment Specialist working in multiple disciplines (From presales consultant to project management and business development) with unique and well-rounded exposure mixed between technology solution provider, bank, and E-Commerce payment processor/PSP. Possess a holistic and deep understanding of payment ecosystem from Issuing, Acquiring, E-Commerce, real-time payment to payment switching network experience.
Complement with core strengths in partnership and relationship management across all continents. Networking includes banks, card schemes, payment processors, aggregators, wallets, industry bodies, and merchants.
Strong interpersonal skills, an excellent communicator with internal/external stakeholders, and cross-functional teams refining complex messages in clear, understandable, and convincing terms as well as being able to tailor messages for varying audiences in a relatable manner lead to partners, customers and company success.
Outside of work, I am a proud member of the Rise Up 2019 program which empowers women in leadership in the Financial Services and Fintech industry. We are together to inspire each other to be joyful, healthy, and thrive to be a better version of ourselves.
Uber
IHG Hotels & Resorts
Joff Romoff is Vice President, Commercial, South East Asia and Korea for IHG Hotels & Resorts (IHG).
In this role, Joff is responsible for driving high commercial performance and delivering a strong strategic road map for the business.
With more than 25 years in the travel industry with wide-ranging experience across commercial disciplines including global sales, revenue management, distribution, loyalty management, product development and data analytics, Joff a highly experienced team leader and have managed large teams across multiple geographies.
Prior to joining IHG, he was Head – Global Travel Supplier and Partner Management at SAP Concur, where he was responsible for all commercial aspects of the global portfolio of accommodation, payment and aviation segments.
Prior to that he was Vice President, Commercial Distribution for Amadeus, where he was responsible for the North American commercial organisation, and before that Vice President, Market Management at Expedia, where he led a $3.9 billion lodging portfolio comprising of more than 100 colleagues and defined the strategic direction of this culturally diverse account management organisation.
Joff graduated from Ryerson University with a business degree and obtained his Executive Education at the University of Toronto – Rotman School of Management. He lives in Singapore with his wife Tara.
IHG Hotels & Resorts
Vesta
Fraud | Payment risk management | FinTech | Digital Wallets | NeoBanks | Digital Bank | Start-up | Payment Enablers | MasterCard | Visa
An accomplished and experienced professional with international experience and solid records in the payment and banking industry with hands-on experience in General Management, P&L Management, Business Development, Digital and Core Product Development, and Fintech Partnership Engagements.
An innovative and critical thinker with focus on developing new business opportunities for payments, banking and fintech industry, and actively developing new products and solutions to transform businesses, leveraging human centric design (HCD) framework.
A global talent with experience in operating businesses in North America and Asia.
Vesta
It’s just slightly over a year since this veteran in air distribution moved to Singapore to head up Asia Pacific for Amadeus. He came in at a time of “the renewal of travel” in the region, which had just opened its borders. And with the region fully opened, what lessons has he learnt, what insights can he share, in particular, about the volatile and dynamic air distribution market, with the acceleration of NDC adoption by airlines in APAC?
Interviewer:
Yeoh Siew Hoon
Founder
WiT
Speaker:
Amadeus
Javier Laforgue is Executive Vice President, Travel Unit & Managing Director, Asia Pacific at Amadeus. Javier is responsible for Amadeus’ airlines and travel seller business and leads development across the company’s portfolio of solutions in the Asia Pacific region.
Javier has more than 20 years of experience at Amadeus in various senior management roles. Most recently, as global head of Air Distribution, Javier achieved an extensive list of accomplishments in addition to managing Amadeus’ NDC (New Distribution Capability) strategy and investment program. Prior to that, Javier was instrumental in establishing the global sales function and headed the Latin America region as well as the expansion of Amadeus’ activities in key growth areas such as payments.
Javier is a Spanish national and holds a Master of Business Administration from IE Business School. He is married with two sons. His hobbies include cooking, playing tennis and running.
Amadeus
The changes in travel, living and work, influenced by the pandemic, are allowing us to think differently about the future through a wholesale rethink of urban spaces. How could cities like Bangkok, Brisbane, Kuala Lumpur, Melbourne, Osaka, Seoul, Singapore, Sydney, Tokyo – featured in a new white paper commissioned by Airbnb – transform to maximise the benefits of new trends as well as how to build greater resilience?
Speaker:
Airbnb
Steven Liew is Airbnb’s Asia Pacific Director of Public Policy and is passionate about working with governments and other stakeholders to empower people and communities to share in the benefits of travel. He has close to three decades of experience working in both the technology and intellectual property law spaces, including the companies such as eBay, Louis Vuitton, Baker & McKenzie, Nokia, and APCO Worldwide. In 2016, Steven co-founded a startup investment and advisory firm, Cosmic Cafe in Fukuoka, Japan. Steven is a graduate of National University of Singapore Law Faculty. In his spare time, he is an avid yogi and enjoys reading.
Airbnb
Our artist-in-residence Djuwadi Ahwal, member of the renowned Indonesian art collective, Taring Padi, will be conducting an in-person woodcut print demonstration at our WiT For Good Booth. Collaborate with him to create an art piece for our auction at the Closing Party tomorrow evening.
The Travel Changemakers Awards 2023, supported by ATTIA (Asian Travel Technology Industry Association), celebrates the innovators in Asia Pacific who seized the opportunity to introduce new initiatives and programmes to transform not only their organisation but also the industry, with the imaginative and clever use of technology at the heart of the change. There are five Awards categories – Environmental Awareness and Action, Local Community Engagement, Hidden Gems, Regenerative Tourism and Diversity & Inclusion. We celebrate the winners today.
Co-presenter:
ATTIA
ATTIA
There was a time when humans thought imagination and creativity were our superpowers, that machines couldn’t replicate that. But recent research done by a team from the University of Montana showed that AI can match the top one percent of human thinkers on a standard test for creativity. So what role can humans play in marketing and branding? How humans compete at the scale of Large Language Models that spew out images, music, videos, text at supersonic speed? How do you balance the short term of customer acquisition and longterm of branding? How do you balance science, art and heart in this age of tech? How do you leverage the creators economy? How do you stand out, be heard, seen and most importantly, felt by your customers?
Moderator:
Yeoh Siew Hoon
Founder
WiT
Panel:
amp
Joerg is a Senior Executive and Management-Consultant with over 25 years of international experience in dynamic and highly competitive market environments.
He has held general management positions and various executive roles in growth management, primarily at multiple international IT and Telecommunications companies. He has a proven track record in restructuring and repositioning critical business areas and implementing consistent and sustainable transformation and change processes.
Over the past ten years, Joerg has also been an independent management consultant responsible for international projects in various dynamic industry sectors in Europe and South East Asia. Furious about human capital and its strategic value to organizational success, his interests lie in deeply understanding transformation, individual and organizational behavior, and the interrelationship between personality, leadership style, culture, and decision-making.
Joerg has a passion around the topic of “Everyday Aesthetics”. That encompasses his enthusiasm for contemporary art, design, and crafts. He loves to travel and enjoys the variety of experiences one can gain on a journey. Good food is also a genre to which he dedicates much time with friends and family.
One topic, in particular, has shaped his professional career in recent years. Specifically, the increasing knowledge of how sound can influence emotions and specific behavior of humans is becoming highly relevant in the context of digitalization. That subject is increasingly relevant for the brand perception of large international brands in the B2C but also B2B environment along the customer journey.
He joined the company amp sound branding as Chief Growth Officer three years ago, which is one of the most successful sonic branding agencies worldwide and serves some of the biggest labels in the world, including Mastercard and Mercedes Benz. WPP Group has recently acquired amp.
amp
Go City
Over the last 15+ years, Dawn has held roles in travel, marketing, technology, media and TV broadcasting in San Francisco, Kuala Lumpur, Hong Kong and Singapore. Her foray into travel and tourism began at a digital and content marketing agency handling various airline and tourism clients before joining KAYAK under Booking Holdings. Now, she oversees all things marketing and ecommerce in APAC for Go City®, the global leader in sightseeing passes which includes brands like London Pass ®, New York Pass ®, Paris Pass ™, along with a growing list of 30+ cities globally.
Dawn’s current remit sees her leading B2C customer growth and ecommerce sales focusing on Greater China, North Asia, India and Australia. She joined Go City® six months before the pandemic hit, pioneered customer localization in the company, steered her team through travel recovery and is now leading the APAC customer growth beyond pre-pandemic levels.
She enjoys a good city break, cultural immersions, museum-hopping and deep-sea wreck diving.
Go City
TikTok
Tejveer Singh Bedi heads the travel partnerships for Tiktok SEA. His team helps travel companies including Online Travel Agents, Hotels connect with and market to travel communities on Tiktok. He has extensive commercial experience in travel previously heading sales, revenue management and operations in hotel chains. Tejveer served as president HSMAI Singapore is currently a board member of HSMAI commercial advisory board. He is passionate about technology in travel and assists various travel tech startups in their growth journey as an advisor.
TikTok
Meet the executive who’s been trying to spark a green revolution for the last two decades, and now its time has come. Is it too little too late or too much talk, too little action or too much confusion, too little clarification? And how about certification? How can humans working in travel make sense of all this?
Speaker:
Greenview
Eric founded Greenview in 2008, an international consultancy and data intelligence firm catalyzing innovation and best practice in sustainability and ESG, providing services for strategy, programs, data management, benchmarking, and reporting. Greenview’s clients include most of the world’s largest hotel companies as well as hotel owners and developers, event organizers, cruise lines, NGOs, DMOs, OTAs and industry organizations including the WTTC, UNWTO, and AHLA. With over 25 years of hands-on experience, Eric is a frequent speaker, convener, and researcher on the topic of sustainability. His notable industry work includes launching the Cornell Hotel Sustainability Benchmarking Index, Green Lodging Trends Report, Destination Water Risk Index, Hotel Global Decarbonisation Report, Hotel Owners for Tomorrow Coalition, and Net-Zero Methodology for the Hotel Industry. Eric is a member of the UFI Committee on Sustainable Development, the International Standards Committee of the Global Sustainable Tourism Council, and the Board of Advisors of the Phuket Hotels Association. Prior to founding Greenview, Ericspecialized in the operations and development of nature-based lodges, theme parks and attractions in Costa Rica, Mexico, and Brazil. Eric earned a Bachelor of Science degree from the Cornell University School of Hotel Administration and a Master of Science degree in Tourism & Travel Management from New York University. He has held a research fellowship at the Cornell University Center for Hospitality Research and been an adjunct instructor at New York University.
Greenview
Tech can play its part but this movement needs the power of humans to move the needle. How can we do our superhuman part, with new thinking, smart tools and better data, to meet our responsibility as travel providers for the greater good of travel? What practical, actionable ways can we implement to get us to where we want and need to be?
Moderator:
Yeoh Siew Hoon
Founder
WiT
Panel:
Pan Pacific Hotels Group
Mr Choe Peng Sum is Chief Executive Officer of Pan Pacific Hotels Group, a member of Singapore- listed UOL Group, one of Asia’s most established hotel and property companies. He oversees nearly 50 properties with more than 14,000 keys across 29 cities in Asia-Pacific, Europe and North America.
Mr Choe has more than 33 years’ experience in the hospitality industry managing and developing hotels and serviced apartments worldwide, and was formerly the Chief Executive Officer of Frasers Hospitality International Ltd. During his 22-year tenure, he grew the portfolio from two properties in Singapore in 1998 to more than 140 properties across more than 76 cities worldwide. His last appointment was Senior Advisor to Frasers Property Limited.
As CEO of Pan Pacific Hotels Group, Mr Choe is responsible for the expansion of the Group’s hotels and serviced apartments under its Pan Pacific, PARKROYAL COLLECTION and PARKROYAL brands. He is in charge of their performance, operations, marketing and brand standards, as well as the business development of the hotels and serviced suites.
Mr Choe started his hospitality career with Westin and subsequently Shangri-La International in 1981, where he was awarded the Shangri-La overseas scholarship. He graduated from Cornell University (Ithaca, New York) with a Bachelor of Science with Distinction. He was awarded the National Dean’s List (USA) as well as the Phi Kappa Phi for academic excellence.
Pan Pacific Hotels Group
Weeva
Julie is a skilled sustainability consultant with experience spanning over 20 years. Her focus lies in sustainable development and business transformation.
Learnings over the course of her career led Julie to be part of the initial group of thought leaders who found Weeva – a SaaS platform that will enable the travel industry to adopt a measurable and holistic sustainability practice that goes beyond pledges and marketing ploys and recalibrates operations for improved performance and positive impact – in 2021. Weeva launched to market in January 2023.
Prior to this Julie advised a diverse range of clients on their sustainability journey, including the Grootbos Private Nature Reserve, Wolwedans, The Long Run, National Geographic, Tswalu Kalahari, Fireblade Aviation, and Oppenheimer Generations. However, she has also worked on transformation and sustainability at well-known corporate institutions such as Standard Bank, Distell, BMGi, the National Australia Bank, and National Geographic.
Julie holds a Bachelor’s degree in Commerce (NMMU) coupled with a post-graduate certificate in Executive Development (GIBS), Six Sigma (Black Belt), and Program Management Certifications. She is a member of NOW Partners – a global partnership of over 100 senior business leaders united to accelerate the economic evolution of business for good.
Weeva
Traveloka
Loic is currently the Head of ESG at Traveloka, Southeast Asia’s travel and lifestyle platform. He spearheads Traveloka’s ESG and sustainability efforts.
Prior to joining Traveloka, Loic worked in the ESG investment industry for 17 years. He was previously the Head of ESG at Fullerton Fund Management, where he designed and implemented the Fund’s ESG investment strategy. He also held roles such as, Managing Director for Asia Pacific at Sustainalytics, a global leader in ESG and corporate governance research and ratings, as well as senior analyst at Norges Bank Investment Management (NBIM). Loic started his career as an ESG analyst at Amundi.
He holds a master’s degree in International Law from the Université Panthéon Assas (Paris II), as well as an Economic and Finance master’s from the University of Paris I: Panthéon-Sorbonne. Loic is currently based in Singapore.
Traveloka
Sentosa Development Corporation
Mr Anthony Tan is a senior sustainability and supply chain leader with over 20 years’ experience across multiple industries. Anthony is currently Director, Sustainability at Sentosa Development Corporation (SDC) where he is responsible for leading sustainability initiatives for Sentosa, such as solarisation, circular economy, sustainability reporting to social inclusivity.
Anthony also sits on various government and industry sustainability groups, such as the Hotel Sustainability Committee, the MICE Sustainability Committe.
Prior to joining the public service, Anthony served at the National Sustainable Procurement Roundtable as the Head of Secretariat, playing an active industry leadership role in promoting sustainable procurement adoption across sectors.
Anthony holds a Master of Business Administration and a Bachelor of Engineering (Mechanical Engineering) degree, as well as professional certificates in procurement, sustainability, workforce planning.
Sentosa Development Corporation
Speaker:
Travelstart
Stephan Ekbergh married father of 4, lives in Cape Town. Ex professional DJ for 10 years. Entrepreneur in Travel. Started the E-commerce revolution in Scandinavia 1999. Is now doing the same in Africa. Passion for releasing gifts and entrepreneurship with people. Writes and speaks about business, life and taking risks. Investor and active boardmember, also works with and finances non profits organization Thembalitscha foundation.
Travelstart
Venue
Cassia Ballroom
Level 3, Marina Bay Sands Expo & Convention Centre
10 Bayfront Ave, Singapore 018956
Speaker:
What’s that saying, never go into business with a friend? Well, Eric Gnock Fah and Ethan Lin clearly ignored that advice. Friends when they were working in investment banking, they co-founded Klook, scaled it and then steered it through its darkest times, to come out even stronger on the other side. What are the human forces at play here at Asia’s hottest travel brand that’s proven its mettle and appears unstoppable, as it celebrates its ninth anniversary?
Moderator:
Yeoh Siew Hoon
Founder
WiT
Panel:
Klook
Growing up in the US, Taiwan, Hong Kong, and mainland China, Ethan developed a lifelong passion for travel that has taken him to explore over 50 countries to date. Prior to founding Klook, Ethan started his career in 2008 at Citi’s Investment Banking division. He played an integral role in deals valued at over US$20 billion across Asian markets, specializing in the hospitality and real estate sectors.
Under Ethan’s leadership, Klook has achieved remarkable growth and has quickly become the market leader across Asia Pacific. This impressive journey has garnered substantial support and investment from an illustrious roster of renowned investors, including Sequoia Capital, Matrix Partners, Softbank, Aspex, Goldman Sachs, TCV, and more.
Klook
Klook
Eric’s visionary leadership has fueled Klook’s remarkable growth, diversifying its product offerings and pioneering marketing innovation, resulting in global popularity. This remarkable journey has garnered support and investments from an esteemed bench of renowned investors including Sequoia Capital, Matrix Partners, Softbank, Aspex, Goldman Sachs, TCV, and more.
A Mauritius native and educated in the United States, Eric is an avid explorer with a multicultural upbringing that taught him to speak seven languages. He was featured on Forbes 30 Under 30 Asia 2017 List and China’s Yicai (CBN) Brilliant 20 List, recognizing his entrepreneurial spirit and game-changing attitude. Prior to co-founding Klook, Eric worked in finance at a global investment bank in Hong Kong.
Klook
Speaker:
Singapore Tourism Board
Singapore Tourism Board
In this two-part session, we put the different generations of OTAs together and track how the model has evolved. Consider this. Booking was founded in 1996. Trip.com’s roots goes back to 1999. Their first mover advantage gives them dominance. Beyond scale, how are these two pioneers reinventing themselves and keeping disruptors at bay?
Moderator:
Yeoh Siew Hoon
Founder
WiT
Panel:
Booking.com
Nuno Guerreiro joined Booking.com in 2007 and was appointed Regional Director for South Asia, Oceania & Chains in October 2020. Based in Singapore, Nuno leads on operations, business development and strategy for South Asia and Oceania – vibrant and emerging markets across the region.
Nuno has served in variety of regional leadership roles across his native Portugal, France, Brazil and Canada. Most recently, he was Regional Manager for Global Chains based in Singapore. Prior to this role, he was the Regional Manager for Canada based out of Toronto.
Nuno graduated from the University of Algarve with a Licentiate Degree in Hospitality Management. With his passion for soccer, he was also an official referee for 10 years with the Frederacao Portuguesa de Futebol in Portugal.
Booking.com
Trip.com Group
Areas of Expertise include: Marketing, Sales, Consulting, Management, Travel, Hospitality, and Technology
Boon Sian Chai currently serves as Managing Director and Vice President of International Markets at Trip.com Group. Based in Singapore, Chai oversees the entire International Hotel Supply team spearheading the growth of supply partners internationally.
Prior to joining Trip.com Group, Chai progressed through the ranks during his more than 14 years in the online travel agency (OTA) space. With an extensive knowledge and in-depth experience of the OTA space, Chai enjoys spending time consulting with hotel partners on their pricing, distribution and marketing strategies. His geographic coverage includes Asia Pacific, having spent time in Hong Kong and Shanghai, and he has extensive networks in these markets.
Before moving into the online travel space, Chai was the COO of an IT startup company specialising in online human resource systems and held corporate planning and e-commerce positions with various enterprises working on strategic planning, business development and sales and marketing.
Chai holds an MBA from the Chicago Booth School of Business and a BSc with first-class honours from Loughborough University.
Trip.com Group
In this part, meet the different models from the new world of Asia and Middle East – Almosafer from Saudi Arabia, which came out of Seera Group; and two startup next-gen models from North Asia – Tripbtoz from South Korea, 2017; and the youngest, KabuK Style from Japan, founded 2019. How are these different models rethinking the future in their markets?
Moderator:
Yeoh Siew Hoon
Founder
WiT
Panel:
Almosafer
With over 20 years of experience in the travel industry, Tarique is a seasoned executive who brings a wealth of knowledge and expertise to his role as the Chief Commercial Officer at Almosafer.
As the head of the company’s sourcing and fulfillment operations, he harnesses the buying power of Almosafer, to negotiate and deepen relationships with its extensive supplier network, as well as manage the fulfillment of products and services.
In addition to his expertise in sourcing and fulfillment, Tarique also holds responsibility for driving product development and revenue growth for the company. He is passionate about creating innovative products that meet the evolving needs of Almosafer’s customers, and is committed to maximizing revenue by leveraging his deep understanding of customer behavior, market trends, and new technologies.
Tarique Khatri is a visionary leader who oversees Almosafer’s distribution operations, skillfully guiding the company’s services to existing key vendors while positioning Almosafer Activities as the preferred distribution channel for merchants in KSA. With his expertise and innovative strategies, Tarique spearheads the distribution operation to new heights, enabling Almosafer to reach a wider audience and strengthen its foothold in the industry.
As a veteran member of the Almosafer team, Tarique Khatri has been a part of the company for over 8 years. His experience and dedication have given him a deep understanding of the Almosafer business, having been a founder of the first online business of the company. This has allowed him to effectively lead the company’s Centre of Excellence (CoE) the sole sourcing and fulfillment arm of Almosafer for all their travel business verticals that includes Online, Leisure, Corporate, Government, Hajj & Umrah and Destination Management, Tarique is well-equipped to drive commercial success for Almosafer. He has held key roles at multinational travel corporations such as Cleartrip and Kuoni, where he led the platform’s expansion into the Middle East and the establishment of various supplier and distributor functions.
Almosafer
Tripbtoz
Jiha Jung is a Korea market expert who has built his career in different industries over the last nine years, ranging from IT to travel. He started his career as an ERP IT consultant at Hyundai where he was specialized in a financial integration. At Expedia, Jihacultivated relationships with local travel associations and tourism boards to increase the affinity for the brand, and managed a portfolio of top partners in an effort to build sustainable online market shares. He now owns and operates the online travel agency Tripbtoz Inc. based in Seoul, South Korea. Jiha holds a master of management in hospitality degree from Cornell University.
Tripbtoz
KabuK Style Inc
Born in Okawa City in Fukuoka Prefecture in 1984, Kenji graduated from Nagasaki Kaisei High School. After graduating from Tsukuba University in 2006, he then joined Nikko Cordial Securities Inc. (presently SMBC Nikko Securities). Since 2011, he served as Head of ECM Syndicates at Deutcsch Bank where, with a primary focus on underwriting, he engaged in areas such as equity-related structured finance, derivates and repackaged notes, etc.
KabuK Style Inc
Speaker:
Queen's Road Capital
Fritz Demopoulos has been an entrepreneur and investor in the Chinese media and internet industries for over a decade. He is currently the Founding Partner at Queen’s Road Capital, an early-stage venture fund focused on emerging markets. Fritz is a founder of Qunar.com, China’s largest travel portal, which was listed on the NASDAQ in 2013 and acquired by Ctrip in 2015. Qunar means “where are you going?” in mandarin Chinese. Prior to Qunar, Fritz co-founded Shawei.com, China’s largest sports portal. Shawei means “brave shark” in Chinese. The company was acquired by Hutchison Whampoa-affiliate Tom.com.
He also had senior executive roles at Netease and The News Corporation Limited. A native of Southern California, Fritz was educated at UCLA, Cal State Fullerton, the University of Heidelberg in Germany, and the Chinese University of Hong Kong. He has lectured frequently on entrepreneurship and the Chinese market at Stanford, Harvard, Tsinghua, Beijing University, UCLA and the Communist Party College in Nanjing. He is a supporter of the Arsenal Gunners of the English Premier League.
Queen's Road Capital
An exclusive piece of research from Google to uncover traveller trends across Asia Pacific.
Speaker:
Hermione is a leader with 15 years’ experience in sales, marketing, strategy and business development in the technology & travel sector.
Hermione leads the APAC Travel team for Google’s Large Customer Sales business, working with leading online travel agents, airlines, hotel chains & vacation rental companies to develop digital business strategy & products for Asian consumers. Additionally she oversees the APAC Vertical search team, who help clients adopt our more technical solutions such as Hotel Ads, and work with our Product & Engineering team to build products for our region. Prior to this, Hermione worked in Google’s Sydney office managing major Retail clients.
Before her time at Google, she worked in the TV industry for 4 years, working for 7media West running the Key Accounts team. When she launched her career she started in Creative Advertising working initially for M&C Saatchi and then TBWA in Sydney.
Hermione was educated in Sydney Australia, completing a degree in Economics & Social Sciences from Sydney University and was awarded the Young Citizen of the Year (2009) by the Woollahra Mulinciptilty.
Hermione now lives in Singapore, and has done so for six & a half years. She is a mum to three young children and a Red Kelpie, and is an incredibly passionate traveler.
Once a banker, he ran the Hospitality Group for WestLB and was responsible for funding the development of the Mandarin Oriental in Washington DC, Copacabana Palace in Brazil, Esperanza in Cabo San Lucas, St. Regis Laguna Niguel and many other five star properties. In 2001, he started the Orphaned Starfish Foundation because “I’ve always loved working with kids”, he told WiT, “and knew I could change their lives through education.”
Speaker:
Orphaned Starfish Foundation
Andrew Stein founded the Orphaned Starfish Foundation in 2001 to help orphans, victims of abuse, survivors of trafficking, indigenous populations, refugees and at-risk youth worldwide escape their cycles of poverty and abuse through education and job training. From humble beginnings building a small computer vocational training center in an orphanage for young victims of abuse in Santiago, Chile, he has built the Foundation to now serve over 15,000 children in 68 programs in 29 countries: American Samoa, Bolivia, Brazil, Cambodia, Canada, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Ethiopia, Guatemala, Haiti, Honduras, Jamaica, Kenya, Mexico, Nepal, Nicaragua, Panama, Paraguay, Peru, Philippines, Puerto Rico, Trinidad, United States & Uruguay. Andy has partnered with local organizations in each of these countries, including Save the Children, Rotary Club, and USAID.
Around the world he is known as Tio Andy or Tio Mago. Andy makes yearly visits to each Orphaned Starfish program. Mago is Spanish for Magician. He brings a magic show complete with balloon animals for all the children. (His highest amount recorded was 1,000 balloon animals in one sitting.) His visits also allow for a personal connection not only to the children but to the institutions and their directors and teachers.
For his work helping the children of the favelas of Brazil, Andy was awarded an Honorary Citizenship in Rio De Janeiro by their Congress. In the United States, he has also been awarded the Jefferson Award for Community Service, the key to the city of Miami Beach, and several other state and local honors. He and the Orphaned Starfish Foundation have been featured on CBS News, Fox News, ABC News, Telemundo and Univision as well as in the Wall Street Journal, Miami Herald, Star Ledger, Jewish Week and US Magazine. Andy has also been a member of the Benefit Committees for Aleh Foundation, National Academy for the Arts, US Doctors for Africa, and Harlem’s Playing 2 Win Foundation. Prior to his work with Orphaned Starfish, Andy was active in Special Olympics, Rotary Club and Counterpart International.
Andy Stein is also currently President and CEO of Makopastreet Partners, LLC. Makopastreet Partners provides senior debt financing for luxury and ultra-luxury hotel, and mixed-use developments, as well as infrastructure projects worldwide. In addition, Makopastreet Partners coordinates all stages of development for luxury and ultra-luxury hotel and mixed-use developments in the Americas, with a focus on the United States, Mexico, Central America and the Caribbean. Andy has been a featured speaker at several industry conferences worldwide and has been a guest professor on the topic of international hotel finance at Wharton for the past several years. From 1993 – 1996, Andy was based in Manila, Philippines as the Joint Head of Corporate Finance for Chase’s (formerly Chemical Bank’s) Manila Branch. During his tenure in Manila, Andy developed the Bank’s project finance and hospitality expertise in the Philippines. Andy also was instrumental in the execution of the Brady Plan bonds, which restructured the bank debt of several Latin American and Asian countries.
Andy holds a B.A. in Economics and International Relations from the University of Virginia. Andy has two sons, both very much involved with Orphaned Starfish Foundation. Andy spends his time between New York City and Miami when not traveling for the Foundation.
Orphaned Starfish Foundation
Did you know that the most popular item for Manna Drone Delivery in Ireland is hot coffee, delivered while still piping hot in 2m 40 seconds? We cannot promise coffee delivery by drone for this session but we can promise an entertaining, no-holds-barred conversation with one of travel tech’s most daring and innovate entrepreneurs who has embarked on two new ventures, both around mobility. Let’s face it, this is a superhuman on the move.
Interviewer:
Yeoh Siew Hoon
Founder
WiT
Speaker:
Co-founder, Meili Travel Technology
Bobby began his career building video games for Nintendo. He then founded Eland (an airline tech company) which he sold to SITA. He then built CarTrawler over 15 years, and led two successful LBOs for the business. For the last 4 years, he’s been building ‘Manna Drone Delivery’ – a business whose mission is to improve the world by making lightning-fast suburban deliveries affordable, green and safe. He is also a founder of Meili Travel technology with a mission to end the fiasco of car hire brokering.
Co-founder, Meili Travel Technology
They have their roots in one of the world’s largest travel markets, and thus have a unique understanding of their home market. they But as they expand, they’ve had to adapt and adopt new playbooks. What are the lessons they have learnt? What are their plans? And what can they teach us about the unique workings of the Chinese travel market, as it recovers. Meet the players, with Chinese roots, looking to change the world of travel, their own way.
Moderator:
Mitra Sorrells
Editor In Chief
PhocusWire
Panel:
Fliggy
Fliggy
DidaTravel
Rikin Wu has been working as a Chief Executive Officer at DidaTravel for 12 years. As the No.1 B2B travel wholesaler in China, and a leader in APAC travel distribution, Dida is a global travel tech leader committed to providing its customers with the fastest, most flexible access to top travel products worldwide (hotels, flights, car hire, transfers, tickets and tours) via its cutting-edge, open platform technology. With agility at its core, Dida’s global team has built a market leading reputation for technical excellence and customer support that aligns with Dida’s vision to empower 1 million travel partners.
DidaTravel
Flightroutes24
Ms. Nancy Zhou is the co-founder and VP (Business Development) of Flightroutes24, a leading global travel contents aggregator.
Flightroutes24.com was founded in Hong Kong in 2014 and has a research and development centre in Shenzhen, China. Based on its self-developed JET-X trading system, the company directly and simply presents advantageous airline ticket products from over 60 countries around the world to its customers, in order to meet the industry’s high standards for product coverage, service professionalism, system stability, and risk sensitivity. Flightroutes covers airline ticket products from all types of airlines around the world (over 700 airlines and 500,000 routes). In 2022, compared to 2019, Flightroutes’ transaction volume has increased by over 200%.In 2023, while continuing to provide advantageous airline ticket products, Flightroutes24 will transform its understanding of the industry into technology services, data services, and SaaS solutions through its technological capabilities. Flightroutes’ SaaS solutions have already been chosen by dozens of partners in different countries, providing them with a constant source of technological development to empower their businesses and make things more efficient. In addition, Flightroutes24 will launch a hotel booking channel in 2023 to meet customers’ one-stop “flight + hotel” procurement needs.
Ms. Zhou has over 10 years of experiences and market exposure in air transport and OTA industry. Before joining Flightroutes24, she was in charge of international expansion at Qunar owned by trip.com Group, where she oversaw business collaborations between Qunar and the world’s top airlines as well as the OTAs.
Ms. Zhou also worked for Shenzhen Airlines where she managed the on-boarding process of Shenzhen Airlines joining the Star Alliance, furthermore, she also acted as the CEO’s special advisor on international collaboration issues.
Ms. Zhou holds a Bachelor’s degree in Air Transport Management from Loughborough University in the UK, and a Master’s degree in Transport Planning from Leeds University in the UK.
Flightroutes24
New hospitality models are leveraging tech to turn hospitality into scalable, efficient businesses. Some are thinking very big – unmanned vacation rentals, for instance, while some are going for the fragmented, independent segment. Whatever it is, this centuries-old industry is being shaken up at its core. Will these new players succeed in creating a new space in hospitality that will not require as many humans as in the past?
Moderator:
Chris Hemmeter
Managing Director
Thayer Ventures
Panel:
Yanolja Cloud
Jong Yoon Kim is the Managing Director/ Co-CEO of Yanolja Cloud, leading all strategic management of businesses regarding domestic/international accommodation and leisure activity platforms and cloud-based hospitality solutions. He also oversees the company’s ongoing expansion efforts with responsibility for investment attraction & corporate acquisition strategies.
As a digital professional and business strategy expert, Kim is leading the company to grow 2X bigger per year while spearheading the digital transformation of travel and leisure industry.
Prior to joining Yanolja in 2015, Kim worked across several innovative brands and sectors including 3M, Google, and McKinsey & Company
Yanolja Cloud
Rakuten STAY, Inc.
Ota Munekatsu is the executive officer of Rakuten Group, Inc., the Representative Director & CEO of Rakuten STAY, Inc. and CEO & Director of Rakuten Travel Xchange Pte. Ltd. He joined Rakuten Group in 2005 and worked as an executive officer of Rakuten Travel, general manager of Rakuten Travel international business and product manager for Chinese subsidiaries. His deep knowledge of travel market and multi-faceted operation experiences made him an inspirational decisive business leader of Rakuten STAY and Rakuten Travel Xchange. Ota is currently based in the global financial hub of Singapore, leading both businesses to achieve their next growth of global distribution in travel industry and providing the Japanese luxury style vacation rental to global travelers.
Rakuten STAY, Inc.
RedDoorz
Amit Saberwal is the Founder and CEO, and the innovator behind RedDoorz, Southeast Asia’s largest and fastest-growing online hotel management and booking platform. Today, the Singapore-based company has grown into a regional powerhouse with operations in Indonesia, Singapore, the Philippines and Vietnam – with a vision to build the region’s leading new-generation multi-brand accommodations platform.
Amit is often perceived to be a hotelier at heart and technologist in action – having spent his early career days in notable hotels in India, namely Sarovar Hotels & Resorts, where he was Regional Sales Manager, before moving on to The Park Hotels. As the Director of Sales and Marketing at The Park Hotels, Amit led the company to a dramatic 100 per cent increase in room revenue within one year, and firmly established the boutique hotel concept in India.
He then ventured into the travel tech scene with India’s largest online travel company, MakeMyTrip.com, where he was the Chief Business Officer – Hotel and International Markets. In his role, he played a key part in the leadership team that was instrumental in shaping the company, growing it to IPO stage in three years and getting it listed on NASDAQ in 2010 with 85,000 properties globally. He was also turnkey in spearheading MakeMyTrip’s largest acquisition of Thailand-based HotelTravel.com.
After two decades in the hospitality and travel tech industry, he identified an opportunity to help both the region’s emerging middle-class consumers and the struggling budget hotel owners. He combined his learnings from his beginnings as a hotelier and experience in the travel tech industry and founded RedDoorz in 2015.
Today, Amit is recognised as one of the key spokespersons in the travel tech and hospitality industry in Southeast Asia. He is often lauded for his vision for disrupting the highly-fragmented affordable hospitality segment and the burgeoning millennial population in Southeast Asia. Under his stewardship, RedDoorz properties can be found in over 200 cities across Southeast Asia and amounts to more than 3,500 properties.
Amit is a Hotel Management graduate with a Post Graduate Diploma in Sales and Marketing from the National Institute for Sales, New Delhi. He also spent time at Cornell University honing his professional skills as a hotelier following that.
RedDoorz
The final stage of the Global Startup Pitch by WiT and Phocuswright. We started with more than 110 entries from four regions (Asia Pacific, Middle East Africa, Europe, Americas). They were shortlisted to 25 for the first round on May 24 and from that round, 18 were picked to compete in the semi-finals on August 24. Meet the finalists who made it through to the Grand Finals. The winner will be announced by the end of day and wins the opportunity to present at Phocuswright in Fort Lauderdale, November 12-14. The runner-up will win an opportunity to enter the startup programme of Phocuswright.
Facilitators:
Pete Comeau
Managing Director
Phocuswright
Kimberly Newbury
Vice President, Sales, Global Travel Technology Group
Northstar Travel Media
Presenters:
Ibukunoluwa Salau
Founder & CEO
Get Direx
Stephanie Daniel
Co-founder & CEO
Live My Legend
Darrien Watson
Co-founder & CEO
Squadtrip.com
Murray Decker
CEO
Tour Amigo
Houman Goudarzi
CEO
ZYTLYN Technologies
Seungjae Jeong
CEO & Co-founder
Travel Makers Inc.
Judges:
JetBlue Ventures
“COVID-19 accelerated disruption in the travel and hospitality industries. Beyond needing to overcome short-term challenges like those related to health and safety, it placed a renewed focus on building sustainable travel businesses. I’m excited to help define the future of travel, working to diversify and accelerate revenue generation and integrate game-changing cost-saving solutions.”
As Managing Director of Operations & Partnerships, Stephen’s role is to build an ecosystem of partners and deployment opportunities for the many technologies of JBV’s portfolio companies. He focuses on advancing innovation thinking and compelling value propositions throughout JetBlue and its partners. Stephen joined JBV from JetBlue where he spent time on the airline’s Strategic Planning team. He holds an MBA in entrepreneurial management from the Wharton School and also earned an MA from the University of Pennsylvania and a BA from the University of Michigan.
Jetting Personal
Favorite travel memory: “A few JetBlue colleagues and I developed our own version of ‘The Amazing Race.’ We picked a European destination out of a hat on Friday afternoon – the first team there won a small prize and immense bragging rights.”
JetBlue destination he’d like to visit next: Austin, Texas
JetBlue Ventures
Thayer Ventures
Chris has spent his entire professional life in and around startups and high-growth businesses in travel, hospitality and technology having founded six companies during his 30 years in business. Today he is a co-founder and Managing Director of Thayer Ventures, a venture capital firm investing in emerging technology companies in the travel and transportation space. Immediately Prior to Thayer Ventures, Chris was founder and President of iCare Marketing (sold to Sysco Foodservice Corporation in 2012) and founder and CEO of Dynamic Payment Ventures (sold to Elavon, a subsidiary of US Bank in 2007).
Prior to that, Chris was founder and CEO of CriticalArc Technologies, a supply-chain software provider to the foodservice industry, founder of E&O Kitchen and Bar, a casual dining restaurant based in San Francisco, founder of The Hemmeter Collection, a direct response retailer and founder of Hemmeter Publishing, a publisher and distributor of travel books and content. Upon graduating from Cornell University in 1986, Chris joined Hemmeter Investment Company, a real estate developer of destination-resort properties. Founded by his father in 1962, the Hemmeter organization developed major destination resort hotels in Hawaii and operated several related hospitality and travel businesses in the foodservice, gaming, retail and aviation sectors.
Chris received his undergraduate degree magna cum laude from Cornell University and his graduate degree from Harvard Business School in 1995, where he was recognized as a Baker Scholar for his academic achievement.
Thayer Ventures
BCD Travel
Miriam works on the forefront of product and service improvements that deliver value for companies of all sizes by driving effective corporate travel programs. In her role as Vice President, Partnerships & Research, Miriam leads research and introduces concepts aimed at engendering a culture of innovation throughout the organization. She draws deep foundational insight into the buyer’s perspective from her eight years spent as a corporate travel manager. With this knowledge she oversees the BCD Marketplace and Developer Hub, managing a vetted selection of contemporary corporate travel solutions as well as valuable travel data and insights.
Her industry experience and technology savvy, combined with a provocative communication style, keeps her in high demand as a speaker, panelist and judge, including at ACTE, GBTA, and the Phocuswright Innovation Summit. Miriam uses a curriculum she developed to teach students at Metro State University in Denver, where she is enthusiastically grooming the next generation of talent. She was named a 2018 Corporate Travel Innovator by Skift, a global travel industry publication.
BCD Travel
Hermione is a leader with 15 years’ experience in sales, marketing, strategy and business development in the technology & travel sector.
Hermione leads the APAC Travel team for Google’s Large Customer Sales business, working with leading online travel agents, airlines, hotel chains & vacation rental companies to develop digital business strategy & products for Asian consumers. Additionally she oversees the APAC Vertical search team, who help clients adopt our more technical solutions such as Hotel Ads, and work with our Product & Engineering team to build products for our region. Prior to this, Hermione worked in Google’s Sydney office managing major Retail clients.
Before her time at Google, she worked in the TV industry for 4 years, working for 7media West running the Key Accounts team. When she launched her career she started in Creative Advertising working initially for M&C Saatchi and then TBWA in Sydney.
Hermione was educated in Sydney Australia, completing a degree in Economics & Social Sciences from Sydney University and was awarded the Young Citizen of the Year (2009) by the Woollahra Mulinciptilty.
Hermione now lives in Singapore, and has done so for six & a half years. She is a mum to three young children and a Red Kelpie, and is an incredibly passionate traveler.
Fliggy
Fliggy
Etraveli Group
Lisa is heading Corporate Development and M&A activity for Etraveli Group, one of the leading global flight centric OTAs. The Group is backed by CVC Capital Partners and has offices in Sweden and Greece. It operates in 50+ countries through brands such as Gotogate, Supersaver and Mytrip and enjoys top positions in the Nordics, Southeastern Europe as well as in the Middle East through trip.ae. It also operates flygresor.se, the #1 metasearcher in Sweden. We are a team of more than 600 people.
Lisa has been working in the travel industry since 2011. She joined e-Travel, a South East European OTA in 2012. As part of e-Travel’s management team she helped grow revenues 3x and the business from a team of 60 to c.200 employees until the company joined forces with Etraveli in 2017 and was welcomed into the CVC family. Prior to joining e-Travel she was a venture capitalist investing in e-commerce. She started her career in advertising. Whether it’s being the link between the creatives and the customer, software engineers and customer needs, or between investors and entrepreneurs she has been performing “translation” duties for 15 years. She holds a BSc in Economics from LSE and and an MBA from INSEAD.
Etraveli Group
Co-Founder, Avaya Ventures
Tina Di Cicco is a co-founder of two travel tech companies; has led the founding team of two Asian airlines; and managed commercial and marketing at Lufthansa and IHG.
A seasoned marketing and strategy professional, she drives market growth, geographical expansion and strategy for sustainability at start-ups and blue-chip companies in Southeast Asia, Hong Kong and Macau. Tina has led, financed, grown and exited multiple start-ups.
Currently, she leads Avaya, a consulting and investment company in travel and technology. Tina is passionate about aviation and tourism having led business at Viva Macau, the low cost carrier that challenged Macau’s national airline 25-year aviation monopoly; and at Air Juan, the first commercial seaplane operation in the Philippines. She also helped I-Quest Corporation, the first provider of Internet in hotel rooms in Asia and Europe, approved to list in the Hong Kong Stock Exchange in 2000.
Tina has been in school boards and mentorship programs, including New York University (NYU) Singapore and German Accelerator for Southeast Asia. She also is a board member of ASKI Global, a non-profit devoted to financial literacy and entrepreneurship for overseas foreign workers. She speaks frequently on women leadership, sustainable tourism, mentorship and economic empowerment.
Co-Founder, Avaya Ventures
Tin Men Capital
Murli is Co-Founder of Tin Men Capital, a Venture Capital firm that invests primarily in B2B technology startups operating out of the Southeast Asia market. Beyond funding, Tin Men Capital are strong supporters of the B2B community by providing insights on the opportunities and risks unique to the space and mentorship to the founders operating in it.
Prior to venture capital, Murli was at Temasek Holdings in the mid-2000s, where he covered the global natural resources sector including mining, agriculture, alternative energy, commodities trading and more. He also worked on other sectors such as beverages, infrastructure, technology and manufacturing. He is a seasoned venture capitalist and was Head of South and Southeast Asian investments at JAFCO Investments, Japan’s largest independent venture capital firm. Starting from a relatively young age in 2008, Murli has been a board member of over 25 companies, which spanned Singapore, India, United States, and Australia, the largest of which had a headcount of over 2,000 employees. These firms have primarily focused on enterprise customers across a wide range of industries, including media, advertising, telecommunications, fashion, banking and financial services, real estate, consumer electronics and semiconductors, among many others. He has also been on the entrepreneur’s side of the table, giving him a deep appreciation of the issues entrepreneurs face.
Early in his career, Murli conducted academic research into innovation and entrepreneurship at INSEAD. He holds the Honorary role of Entrepreneur-in-Residence at INSEAD today guiding MBA and Executive MBA students, and has previously taught entrepreneurship to undergraduates at NUS Business School. Murli is also the host of WDKY (What Doesn’t Kill You) podcast, interviewing entrepreneurs who have found success in Southeast Asia in order to inspire and disseminate best practices to other aspiring entrepreneurs. His passion for sharing knowledge has won him many accolades from the many entrepreneurs and students he has come across.
Murli’s passions extend beyond the directly applicable fields of business and technology entrepreneurship. He reads widely, spanning everything from mathematics, physics and computing to literature, economics and history. He is also a keen cyclist and won a gold medal representing Singapore at the 2018 Asian Cycling Championships.
Murli can speak credibly and with authority on matters regarding entrepreneurship such as the impact of regulations on businesses, flows of capital and the parallels between entrepreneurship across Silicon Valley, China, India and Southeast Asia. He can also discuss
the spectrum of applicability of future technology to larger businesses, both as potential beneficiaries as well as from a standpoint of disruption and provide his views on the startup ecosystem and the investment landscape as a whole.
Murli has been invited to speak for various media platforms and panels like the VCCircle, the British Chamber of Commerce and Private Equity SE Asia. He also contributes to the development of policy through his involvement in a government working group with Intellectual Property Office of Singapore (IPOS) and Accounting and Corporate Regulatory Authority (ACRA).
Tin Men Capital
Stripe
Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe’s financial infrastructure solutions to accept payments, grow revenues, and accelerate new business opportunities, including Airbnb; Uber; Booking.com; 75% of the 2022 Forbes Cloud 100 and many of the largest internet companies, from Amazon to Zoom, Shopify and Doordash. Stripe is a Silicon Valley success story, processing nearly $1tr across 3m customers, and a leader in payment and financial technology, now ranked among world’s most valuable private companies.
As Global Lead for Travel, Leisure, Transport & Automotive, James ensures potential & existing Stripe customers benefit from improved customer experiences, innovate faster & build more productive operations.
Prior to Stripe, James had 15 years of travel industry experience, including founding & exiting mentoring & peer-to-peer platform start-up, Otolo, and working across the travel industry including hotels, property management, tech, and advising start-ups & Private Equity.
James is a regular passionate speaker in travel, having spoken at Websummit, Phocuswright, Travolution, Mews Unfold, HEDNA, and many industry webinars and podcasts. His previous industry experience includes Hostmaker, as COO of the short stay property management company that launched Marriott Homes & Villas, plus leading commercial and strategy teams for hotel chains (IHG) and traveltech (Travelport). James is also kept busy as a father of 2 and based in Wimbledon in the UK.
Stripe
Spotnana
Johnny Thorsen is Spotnana’s VP of Partnerships. He is a global technology evangelist in the corporate travel and mobile world with proven ability to start new businesses and develop new services within large companies. His 30+ years of experience in the travel industry includes writing code, marketing new products and services, and driving disruptive innovation for key industry players including GetThere, Sabre, Travelport, conTgo, Concur, SAP, Mezi, and American Express Digital Labs.
Johnny has a degree in software development and systems architecture from EDB Skolen, København. He began his travel industry career as a software developer in his native Denmark, landing at a company that developed back-office systems for travel agencies. Over the years, Johnny has negotiated and closed “impossible deals” between global enterprise buyers, startup suppliers, and major established industry players
Spotnana
Asia Partners
Oliver M. Rippel is a Partner and Co-Founder of Asia Partners.
Previously he was the CEO of B2C e-commerce for Naspers, which included all e-tail, B2C Marketplaces, and online travel operations globally. As of Dec 2017, the B2C portfolio of Naspers was yielding a total portfolio IRR of 30%, higher than Naspers’ total internet portfolio (outside of Tencent) IRR of 23% at the time, generating exits >US$4Bn.
Mr. Rippel led all of Naspers’ investments in Flipkart, where he served as Naspers’ appointed Director to the Board for six years, which included chairing the Audit Committee and being part of the Investment Committee. In August 2018, Flipkart’s exit to Walmart was one of the very largest exits ever in the Internet and e-commerce space and India’s largest-ever exit of a technology company. Walmart invested US$16 billion to obtain an approximate 77% shareholding at closing. As part of this transaction, Naspers exited fully, selling its 11.2% percent stake for US$2.2Bn. The investment was a US$1.6Bn or 3.6x return over six years, at an estimated 29% IRR.
Mr. Rippel joined Naspers in January 2009 as head of business development in Southeast Asia before managing e-commerce in Africa and the Middle East shortly after. From 2011 to 2014 he oversaw e-commerce in Southeast Asia, India, and Africa, after which he was managing online services segments including e-tail outside of Europe, travel, real estate, and mobile services.
Before working for Naspers, Mr. Rippel spent nine years at eBay – first in his home country Germany and then as part of the Asia-Pacific region in China, Korea, and Southeast Asia. There, he mostly focused on strategy, business development, as well as category management, and marketing operations. Mr. Rippel is of dual Asian and European ancestry. He studied economics in Berlin, Germany, and holds the INSEAD International Directors Program Certificate. He is also a member of the Young Presidents Organization Singapore Chapter.
Asia Partners
Amadeus
Amadeus
With the robust recovery of airlines post-pandemic, flight distribution is undergoing a quiet revolution behind the scenes. Indeed, you could argue this is the biggest step change in airline distribution since the 1980s when GDSes first came into being. Major traditional carriers have rolled out their NDC strategy to modernize their retailing. Low cost airlines have sprung up post-pandemic, accounting for 30% of global air capacity. What does this all mean for the travel eco-system, from tech platforms to travel agencies to hoteliers and tourism businesses? This session will examine implications on every player in the value chain because air is the fuel of travel.
Presenter & Moderator:
Greg Schulze
Senior Vice President, Strategic Travel Partners
Expedia Group
Followed by Panel:
FCM Travel Solutions
Bertrand is the Managing Director for the Flight Centre Travel Group in Asia, after being in the role of General Manager for FCM Asia since 2015. Bertrand started his career in the telecom industry in Europe working for Orange and then moved to the aeronautical giant Airbus to lead the sales and marketing department of their IT division. He held multiple global management roles within Amadeus, an IT leader of the travel industry before joining FCM.
FCM Travel Solutions
Atlas
Mary Li has built her startup career in solving flight problems and is back with a new startup, The Atlas, which is a global airfare aggregator, offering unique content from low-cost carriers and domestic airlines. Before that, she was co-CEO of Mystifly where she managed its product, technology, operations, human resource, and APAC Sales from Bangalore, India. Her first flight startup was ASLAN, which she ran for eight years, building it from a 40-person offline travel agency into the largest B2B air ticket platform in China. In 2014, Aslan was acquired by Alitrip (Fliggy), Alibaba’s online travel platform.
Atlas
Mystifly
Rajeev is a eminent visionary with a background rooted in the Technology & Travel Industry. He channelled his entrepreneurial spirit into building a travel technology platform that enables businesses scale newer geographies with ease.
Throughout his 20 years of experience, he has held leadership roles in various capacities across India, UK, Europe and North America. A Computer Science Engineering graduate from Bangalore University, he has consistently demonstrated thought‐leadership and ambitions that propel evolution in the technology and travel landscape. Not one to shy away from collaborative growth, he has supported and shared insights with leading players in the Travel and Hospitality sectors across the globe.
Born from his vision to ease global air travel, Rajeev founded Mystifly in 2009. Since its inception, Mystifly has gone on to win the title of “World’s Leading Airline Consolidator” four times in a row. Under Rajeev’s leadership, the business has scaled across borders with a customer base that is spread across 80+ countries.
Mystifly
Sabre Travel Network Asia Pacific
Tai Parata is the Head of South East Asia and Online Business lead in APAC for Sabre Travel Network Asia Pacific.
With over 20 years of experience in growing businesses across 4 continents, Tai is an avid business developer and e-business driver. He has marked expertise in the online and airline travel sector, starting in the online sector in Europe with lastminute.com in 2000. Later serving as Director of marketing for ZUJI.com in APAC, and as an Ancillary Revenue Manager for Air New Zealand.
Prior to joining Sabre in 2012, Tai held the position of Managing Director at Ensogo.com, an online Coupon business model where he ran the travel business across Thailand, Philippines and Indonesia.
Tai is a New Zealander of Maori and Scottish heritage living in Singapore, married to a Japanese wife with a son and daughter born in Singapore.
Sabre Travel Network Asia Pacific
Will AI make us less human or more? That question is to be answered in this WiT Signature Debate. The winner? You pick.
Adjudicator:
Louise Daley
Investor & Advisor
For:
Timothy Hughes
Vice President, Corporate Development
Agoda
Chan Chee Chong
CEO & Co-founder
GlobalTix
Martin Symes
As Himself
Against:
Darrell Chan
APAC General Counsel
Airbnb
Michael Dykes
Vice President, Market Management, APAC
Expedia Group
Sarah Wan
General Manager, Singapore, Indonesia & Malaysia
Klook
Venue
Cassia Ballroom
Level 3, Marina Bay Sands Expo & Convention Centre
10 Bayfront Ave, Singapore 018956
This year’s WiT For Good will support the Orphaned Starfish Foundation which teaches IT skills to kids in orphanages. It builds state-of-the-art computer centres and to date, it has 79 computer centres in 33 countries. It has four centres in Asia – in the Philippines, Cambodia and Nepal. WiT For Good will support its Asia programme. Since 2008, WiT For Good has raised more than $800,000 to support the betterment of women and children in Asia through education and livelihood opportunities.
Open to all attendees. Limited capacity. Please RSVP when registering for the Conference.
Venue
Cassia Junior Ballroom
Level 3, Marina Bay Sands Expo & Convention Centre
10 Bayfront Ave, Singapore 018956
Fast and intense, for startups, innovators, investors and anyone interested in the startup ecosystem. A great place to hear interesting stories, exchange lessons, trade secrets and build relationships and networks.
10:00 AM – 10:05 AM
Opening Warm-up
10:05 AM – 10:35 AM
Meet The Human Survivors
We gather the pioneers, the ones who blazed the trail back in the 2000s, and are still going with their original startup, and we find out their recipe for staying the course and constantly reinventing. Is it sheer stubbornness or courage of their conviction or no way out? What are the human qualities that drive these pioneers and survivors?
Moderator:
Yeoh Siew Hoon
Founder
WiT
Panel:
Stephan Ekbergh
CEO
Travelstart
Ross Veitch
CEO & Co-founder
Wego
10:35 AM – 10:40 AM
Adding Value to Startups
Candid, human confessions from the investors’ side of the fence.
Speaker:
Murli Ravi
Co-founder
Tin Men Capital
10:40 AM – 11:10 AM
Vertical Disruption
Every sector – be it tours and activities, flights, hospitality and corporate travel – is undergoing massive change, as we rev up to the third age of digital travel. How are investors and experts in those verticals thinking about their respective sectors?
Moderator:
Pete Comeau
Managing Director
Phocuswright
Panel:
Miriam Moscovici
Vice President, Research & Partnerships
BCD Travel
Lisa Katsouraki
Senior Vice President, Corporate Development
Etraveli Group
Murli Ravi
Co-founder
Tin Men Capital
Nicholas Cocks
Managing Partner
Velocity Ventures
11:10 AM – 12:00PM
Korean Travel Startup Pitch, powered by Korea Tourism Organisation
In this curated session, five Korean travel startups will pitch for 5m each. Our judges will pick the winner who will go on to compete in the Grand Finals of the Global Startup Pitch, by WiT and Phocuswright, on October 4.
Presenters:
Jules Oh
Founder & CEO
AX Inc.
James Kim
CEO
BTmedi SG
Seong Bin Jo
Product Owner
DevUnlimit
Seungjae Jeong
CEO & Co-founder
Travel Makers Inc.
Conrad Cho
CEO, VISIT Inc./
COO, RoundPic Global
Facilitator:
Arvindh Yuvaraj
Content Lead
WiT
Judges:
Miriam Moscovici
Vice President, Research & Partnerships, BCD Travel
BCD Travel
Lisa Katsouraki
Senior Vice President, Corporate Development
Etraveli Group
Murli Ravi
Co-founder
Tin Men Capital
Nicholas Cocks
Managing Partner
Velocity Ventures
12:00 PM – 12:30 PM
Brunch Break
12:30 PM – 12:45PM
Techsembly: From gifts to hotel e-commerce to exit
Amy Read’s bet to focus her startup on hospitality in 2021, in the midst of the pandemic, paid off when Techsembly, an e-commerce platform she built in 2019, was acquired by Sabre Hospitality this July. She shares her story of how she went from gifting to e-commerce, and how hospitality found her.
Interviewer:
Yeoh Siew Hoon
Founder
WiT
Speaker:
Amy Read
VP Strategy, Sabre/
Co-founder, Techsembly
12:45 PM – 1:15 PM
The Tech That Binds, The Startups That Thrive
We put the spotlight on selected startups that have managed to come out of the pandemic, stronger in their own way. What new tech and products did they build to strengthen their hold in their respective spaces, how are they thinking of the future, and what are some of the new startups that are emerging from markets around the region?
Moderator:
Rod Cuthbert
Founder & former CEO, Viator / former CEO, Rome2rio /
Non-executive Director, Veltra Corp & Jayride / Board Member, Tourism Tasmania
Panel:
Vikram Malhi
CEO & Co-founder
ZUZU Hospitality Solutions
Winnie Tan
CEO & Founder
TripZilla.com
Daniel Cheng
Founder & President
RTM Association (Redefine Tourism Mixer), Taiwan
Benny Lee
Founder & CEO
STAYFOLIO
1:15 PM – 2:30 PM
Human Circles of Collaboration
We break up into groups with each circle to be led by two hosts/mentors. Pick the group you want to join and discuss topics of interest to you. Your chance to get up close and personal with these travel leaders.
Rod Cuthbert
Founder & former CEO, Viator / former CEO, Rome2rio /
Non-executive Director, Veltra Corp & Jayride / Board Member, Tourism Tasmania
Chan Chee Chong
CEO & Co-founder
GlobalTix
Miriam Moscovici
Vice President, Research & Partnerships
BCD Travel
Lisa Katsouraki
Senior Vice President, Corporate Development
Etraveli Group
Mary Li
CEO & Founder
Atlas
Timothy O’Neil-Dunne
Principal
T2Impact
Ross Veitch
CEO & Co-founder
Wego
Paulina Klotzbucher
CEO & Co-founder
Glyde Payments
Timothy Hughes
Vice President, Corporate Development
Agoda
Louise Daley
Investor & Advisor
Baidi Li
Senior Vice President, Commercial, Asia Pacific
Go City
James Lemon
Global Lead – Travel, Transport, Leisure & Automotive
Stripe
Bobby Healy
Founder, Manna Drone Delivery/
Co-founder, Meili Travel Technology
Kei Shibata
Co-founder & CEO
Venture Republic – TRAVEL.jp & Trip101
2:30 PM
It’s A Wrap
4:00 PM – 6:30 PM
The Bridge Series – The Global Travel Tech Thinktank by WiT, Phocuswright & Phocuswire
Powered by Amadeus | Hosted by Accor
By invite only
Venue
Saffron Ballroom, Sofitel Resort & Spa, Sentosa
2 Bukit Manis Rd, Sentosa, Singapore 099891
Theme: Possibilities and Responsibilities of Travel In The Age of Generative AI
A closed door, by-invite-only session aimed at harnessing the collective human experience and knowledge of the who’s who in travel tech on how we should navigate travel in this accelerated age of AI and technology.
Co-facilitators:
Yeoh Siew Hoon
Founder
WiT
Darrell Chan
APAC General Counsel
Airbnb
Amadeus Spokesperson:
Subramanian (Mani) Ganeshan
Senior Vice President – Travel Distribution Engineering & Centre Head
Amadeus
Provocateurs:
Timothy Hughes
Vice President, Corporate Development
Agoda
Ross Veitch
CEO & Co-founder
Wego
7:00 PM – 9:00 PM
Dine under the stars hosted by Sentosa Development Corporation
Open to all attendees
Venue
Southside Sentosa
80 Siloso Road, #01-01, Singapore 098969
Incorporating A Cinewav Experience (Bring along your own headphones, please) and access to the TrickEye Museum
Dress code
Casual
Venue
Cassia Ballroom
Level 3, Marina Bay Sands Expo & Convention Centre
10 Bayfront Ave, Singapore 018956
Presenting Orientarhythm
With his two buddies, Ittai Chorev and Idan Zalzberg, he built Qlicka, and sold it to Booking Holdings. Today, the trio form the leadership team taking Agoda into the future. Beyond their technical prowess, what’s the human chemistry that keeps them together and supercharged to take on the challenge of ensuring one of Asia’s more matured online travel brands not only remains relevant, but stays ahead in an ever more competitive landscape?
Interviewer:
Yeoh Siew Hoon
Founder
WiT
Panel:
Agoda
Omri Morgenshtern is the Chief Executive Officer of Agoda, part of Booking Holdings (Nasdaq: BKNG). He was appointed in July 2022. In his former role as COO, Omri was instrumental in driving global operations, Product, Partner Services, and the Customer Experience Group.
Omri joined Agoda in 2014 as Senior Product Owner, Algorithms and Learning Systems, and was later promoted first to Vice President of Product Development, then to Chief Product Officer and Chief Operating Officer in 2018.
He was co-founder & CEO of Qlika, an award-winning UpWest Labs start-up specializing in online marketing optimization, which was acquired by Booking Holdings Inc. in 2014.
Omri received an M.S. Magna Cum Laude in Physics from Tel Aviv University and B.S. Cum Laude in Physics, Computer Science and Mathematics from The Hebrew University.
Agoda
From human chemistry to the power of tech, what’s getting travel tech leaders excited or perhaps a little terrified of the future? We challenge our clan of travel tech leaders to project into the future and tell us what they see with their human-powered knowledge and experience, and the new tech tools at their disposal.
Moderator:
Darrell Chan
APAC General Counsel
Airbnb
Panel:
Expedia Group
As Senior Vice President of Product and Technology, Karen Bolda is responsible for product and technology strategy and delivery, enabling businesses to leverage travel solutions for their customers.
Karen is an experienced business leader, product and technology strategist, and B2B growth expert. She has led teams in designing, building, and bringing to market industry-leading travel solutions in the form of APIs, as well as template products within Expedia Partner Solutions. With a background in software engineering, Karen brings a unique perspective to B2B travel and enabling businesses for third party demand partners. Karen holds a Masters in Computer Information Systems from Missouri State University.
Expedia Group
Wego
Ross is CEO & Co-Founder at Wego, which is online travel marketplace that provides top ranked mobile apps and websites for users living in the APAC and MENA regions. Wego harnesses powerful technology that simplifies the process of searching, comparing and booking flights and hotels across hundreds of airlines, hotels and online travel agency websites. Wego is has dual-HQs in Singpaore and Dubai and is backed by top-tier investors including Tiger Global, Crescent Group, Square Peg Capital and the MBC Group.
Ross is a veteran of the Asian internet industry having established Yahoo!s Southeast Asian operations in Singapore back in 1998 and leading product development efforts across the region for 6+ years. He is also Singapore Co-Chair of H2, the premier global leadership network for the digital industry. Ross has been an active angel investor in the technology sector for a decade and enjoys working with other passionate entrepreneurs. He has worked in Sydney, Melbourne, London, Kuala Lumpur and is now splits his time between Singapore and Dubai. He travels frequently for business but not nearly enough for leisure.
Wego
Travelport
Tom was appointed to the role of Chief Product & Technology Officer in June 2021. In his role at Travelport, Tom is charged with overseeing the development and delivery of products and solutions for the entire company.
He has more than two decades of experience leading innovation, technical strategy and execution within global technology and Internet organizations, and has worked on mobile application development, advertising, data science and large-scale data processing. Prior to Travelport, he served as Chief Technology Officer at Magnite, Inc. and has held product and technology leadership roles at Google, Ericsson and VeriSign Inc.
Tom is a bold change-maker and during his career, he personally spearheaded meaningful change within the independent advertising industry and made a significant impact on commercial models within the Cloud infrastructure space during his time at Google. Additionally, Tom is the co-founder of Prebid.org, a leading open-source software organization, and he continues to advocate for transparency, fairness and privacy on the open Web.
Tom is a graduate of New York University, where he earned a Diploma in Science, and of the London School of Economics, where he earned a Master of Arts degree in global and Latin American economics. Outside of the office, you’ll find him enjoying live music, snowboarding and taking long hikes.
Travelport
Gianni has been at Google for 12 years, and currently leads the Global Business Development team, responsible for all Travel and Local products. This entails Flight Search, Hotel search, Things to do, Food (restaurants and food ordering) and other local verticals including the Flight enterprise Travel products. Gianni has over 25 years of Travel Industry experience in the Airline, Hotelier, and OTA areas including two Software sectors. . Prior to Google, Gianni served as Chief Commercial Officer at ITA Software, a privately held startup in Cambridge, MA, offering pricing and shopping solutions to the industry. Gianni also served as President, Airline Passenger Solutions at Sabre Holdings Corp , providing mission critical and decision support software solutions to suppliers and intermediaries. He also served as the Managing Partner for Worldwide Consulting..
In addition , Gianni also held several international assignments in Montreal, Paris, and Rome where he participated in or led the turnaround efforts for the privatization of three companies. He graduated with an MBA from the John Molson School of Business at Concordia in Montreal, Canada where he was born. Gianni currently serves on the board of a non-profit, a biotech startup and is involved in mentoring students in various university programs.
From the power of tech and product, we bring it down to the ground where the magic happens and where experiences are delivered, and dreams fulfilled. We speak to the makers who, well, make things happen with human connections and know how to leverage tech to brings humans together in a shared, communal experience.
Moderator:
Rod Cuthbert
Founder & former CEO, Viator / former CEO, Rome2rio /
Non-executive Director, Veltra Corp & Jayride / Board Member, Tourism Tasmania
Panel:
Go City
Baidi Li is the SVP of Commercial in APAC for Go City, where she leads the company’s commercial growth and expansion in the region. In her role, Baidi supports the company’s mission to open access to the top experiences in the world’s best cities. She has built a best-in-class team to expand the product footprint across APAC and deepen localization efforts in new markets. Prior to Go City, Baidi has over 15 years experience with OTA, tour operators, and travel tech companies, from Viator & TripAdvisor’s experience supply team, to operations for Intrepid Travel. Born and raised in China, Baidi has lived and worked in Germany and the US. She currently resides in Singapore with her family.
Go City
Klook
As Klook’s General Manager for Singapore, Sarah oversees the travel and leisure platform’s operations, including business development, marketing and e-commerce. Over the past year, Sarah has led her team in tackling the domestic tourism market amidst a rapidly changing environment – from kickstarting Klook’s foray into hotels and cruises, to innovating and enhancing traditional tourism products to better suit local tastes.
Sarah was previously Southeast Asia Marketing Director (Indonesia, Malaysia, Singapore) for Klook. Prior to that, she worked in Edelman’s Brand practice – where she led consumer campaigns for prominent international and local brands including Diageo, Shell, Singapore Tourism Board, Lagardère Sports, Kimberly Clark and Nestlé.
Klook
Partner & Head of Partnerships, Tribe
Yock Song is a tourism, hospitality and technology professional with over 12 years of experience, specialising in Government Relations, Go-to-Market Strategy, Business and Product Development for International Markets.
He is the Co-founder of Questeon, a creators’ enabled, on-demand platform for city discovery, where users can interact with their surroundings, uncover stories, complete tasks and discover new places. Think of the platform as a combination of Pokemon Go + outdoor escape room.
As a Partner and Head of Partnerships & Business Development at Tribe – a travel boutique start-up specialising in creating in-depth, experiental tours of Singapore – Yock Song is instrumental in the strategic direction, innovation and product development of the company. In a short span of time, he led the team to create various popular tour products, combining guide and influencer on every tour; HawkerWalk series – a tour designed to bring out the stories, passion and grit of our local hawker heroes; Niu Che Shui Game Tour, a world’s first tour concept that combines puzzles solving and storytelling of the precinct where the tour happened. Tribe was also the first few operators to launch a behind the scenes live stream tours offerings, creating new revenue stream for the business. To date, it has brought live stream tours to thousands of viewers globally. Under Yock Song’s strategic leadership, Trie is the winner for Outstanding Tour Experience Award 2021, the most prestigious award by the Singapore Tourism Board.
Prior to Tribe, Yock Song works in the Singapore Tourism Board (STB), holding different positions and portfolios across his 10 years in the organisation. As Senior Manager in STB Guangzhou, he was responsible for tech & media partnerships & Business Development, looking after the markets of Shenzhen, Xiamen, Fuzhou and Quanzhou. He also forged close partnership with technology giant Tencent Group, which led to the signing of Tencent’s first international MOU with a National Tourism Organisation. Such efforts resulted in improved accuracy in marketing to Chinese target audience and orchestrated Tencent’s QQ first international live shoot event at ZoukOut Singapore 2017.
Yock Song graduated with a Masters in Public Administration and Management (Mandarin) from the Lee Kuan Yew School of Public Policy and a Bachelor of Business Management with a double major in Finance and Marketing from the Singapore Management University.
Partner & Head of Partnerships, Tribe
GlobalTix
Chee Chong is passionate about the tourism industry, so much so that his 15-year career has been centered around it. He has founded not one, but two start-ups to better meet the needs of the buoyant travel/tourism industry.
He is currently Chief Executive Officer and visionary of GlobalTix, an e-ticketing travel marketplace. Chee Chong was also one of the co-founders of Adventure Glamping, which has pioneered and built the first-ever “glamping” (glamorous camping) resort called Canopi, located in Bintan.
He began his travel industry career with SilkAir, the regional carrier owned by Singapore Airlines and subsequently was seconded to Singapore Airlines.
During his seven-year career with the two carriers, he handled various job functions, including postings to Thailand, Indonesia, and Central Japan which gave him invaluable exposure in the airline industry. In Central Japan, he started many initiatives, including several that continue to today, and the team was recognized with a CEO’s Merit Award for operational excellence.
Chee Chong next joined Sentosa Development Corporation as a member of the management team. He started as the Leisure Operation, Director where he was responsible for ongoing daily operations, from beach operation, attractions to ticketing and subsequently became the General Manager of Mount Faber Leisure Group.
Chee Chong holds a Bachelor of Engineering (2nd Upper) degree from the National University of Singapore.
GlobalTix
Our artist-in-residence Djuwadi Ahwal, member of the renowned Indonesian art collective, Taring Padi, will be conducting an in-person woodcut print demonstration at our WiT For Good Booth. Collaborate with him to create an art piece for our auction at the Closing Party tomorrow evening.
It takes these three ingredients to make the world of investments go round – smart money, super founders, great tech. But what’s the balance and formula going forward, as tech accelerates, human talent becomes scarcer and capital gets more expensive? How are investors thinking of the brave, new world of travel investments?
Moderator:
Stephan Ekbergh
CEO
Travelstart
Panel:
JetBlue Ventures
“COVID-19 accelerated disruption in the travel and hospitality industries. Beyond needing to overcome short-term challenges like those related to health and safety, it placed a renewed focus on building sustainable travel businesses. I’m excited to help define the future of travel, working to diversify and accelerate revenue generation and integrate game-changing cost-saving solutions.”
As Managing Director of Operations & Partnerships, Stephen’s role is to build an ecosystem of partners and deployment opportunities for the many technologies of JBV’s portfolio companies. He focuses on advancing innovation thinking and compelling value propositions throughout JetBlue and its partners. Stephen joined JBV from JetBlue where he spent time on the airline’s Strategic Planning team. He holds an MBA in entrepreneurial management from the Wharton School and also earned an MA from the University of Pennsylvania and a BA from the University of Michigan.
Jetting Personal
Favorite travel memory: “A few JetBlue colleagues and I developed our own version of ‘The Amazing Race.’ We picked a European destination out of a hat on Friday afternoon – the first team there won a small prize and immense bragging rights.”
JetBlue destination he’d like to visit next: Austin, Texas
JetBlue Ventures
Thayer Ventures
Chris has spent his entire professional life in and around startups and high-growth businesses in travel, hospitality and technology having founded six companies during his 30 years in business. Today he is a co-founder and Managing Director of Thayer Ventures, a venture capital firm investing in emerging technology companies in the travel and transportation space. Immediately Prior to Thayer Ventures, Chris was founder and President of iCare Marketing (sold to Sysco Foodservice Corporation in 2012) and founder and CEO of Dynamic Payment Ventures (sold to Elavon, a subsidiary of US Bank in 2007).
Prior to that, Chris was founder and CEO of CriticalArc Technologies, a supply-chain software provider to the foodservice industry, founder of E&O Kitchen and Bar, a casual dining restaurant based in San Francisco, founder of The Hemmeter Collection, a direct response retailer and founder of Hemmeter Publishing, a publisher and distributor of travel books and content. Upon graduating from Cornell University in 1986, Chris joined Hemmeter Investment Company, a real estate developer of destination-resort properties. Founded by his father in 1962, the Hemmeter organization developed major destination resort hotels in Hawaii and operated several related hospitality and travel businesses in the foodservice, gaming, retail and aviation sectors.
Chris received his undergraduate degree magna cum laude from Cornell University and his graduate degree from Harvard Business School in 1995, where he was recognized as a Baker Scholar for his academic achievement.
Thayer Ventures
Co-Founder, Avaya Ventures
Tina Di Cicco is a co-founder of two travel tech companies; has led the founding team of two Asian airlines; and managed commercial and marketing at Lufthansa and IHG.
A seasoned marketing and strategy professional, she drives market growth, geographical expansion and strategy for sustainability at start-ups and blue-chip companies in Southeast Asia, Hong Kong and Macau. Tina has led, financed, grown and exited multiple start-ups.
Currently, she leads Avaya, a consulting and investment company in travel and technology. Tina is passionate about aviation and tourism having led business at Viva Macau, the low cost carrier that challenged Macau’s national airline 25-year aviation monopoly; and at Air Juan, the first commercial seaplane operation in the Philippines. She also helped I-Quest Corporation, the first provider of Internet in hotel rooms in Asia and Europe, approved to list in the Hong Kong Stock Exchange in 2000.
Tina has been in school boards and mentorship programs, including New York University (NYU) Singapore and German Accelerator for Southeast Asia. She also is a board member of ASKI Global, a non-profit devoted to financial literacy and entrepreneurship for overseas foreign workers. She speaks frequently on women leadership, sustainable tourism, mentorship and economic empowerment.
Co-Founder, Avaya Ventures
Louise is an experienced Chief Executive and Board Member driving strategy and outcomes across enterprise and consumer businesses in Asia Pacific.
After 30 years in the commercially complex Hospitality Industry growing the Accor Hotels footprint in Asia Pacific to over $10 billion in revenues, she joined Future Now Capital as Partner and CEO. Future Now Capital is a VC fund providing growth equity to scale up enterprise technology businesses, in partnership with and dedicated to Microsoft.
She’s now an independent investor and advisor, keeping a close eye on travel and hospitality developments and investments for clients, with a particular focus on hospitality and food tech.
Managing Director, Orbit Startups
Oscar is a General Partner at SOSV and Managing Director at Orbit Startups. A full-stack innovator with expertise ranging from product development to corporate strategy, he leads the Orbit Startups program in Shanghai from recruitment to program delivery and oversees development of the Orbit Startups ecosystem of mentors, founders, investors, and partners.
Oscar has experience as an entrepreneur, management consultant, and early stage investor. A Telecom MEng and Biomedical PhD dropout, Oscar began his career 14 years ago as an R&D engineer working in Reseach Center for Ericsson and Telefonica until discovering Business Model Innovation and transitioning to the world of startups. After several years working for a MedTech Startup, Oscar moved to China in early 2008. Since his arrival in China, he has been involved in innovation—product launches, go-to market strategies, venture capital financing, and M&As for startups and multinationals.
Oscar is a regular speaker about innovation and entrepreneurship at conferences worldwide and is a learning facilitator in MBA programs about entrepreneurial management, innovation, and venture capital.
Managing Director, Orbit Startups
This year, India surpassed China as the world’s most populous country, as its population crossed 1.6b. And out of the pandemic, its travel market has been going gangbusters – new airlines, new infrastructure, masses of people moving online and onto mobile, and an aspiring massive, middle class on the move. And no one has been more at the frontline of this surge than this trailblazers in the Indian online travel market.
Interviewer:
Yeoh Siew Hoon
Founder
WiT
Speakers:
TBO.COM
Gaurav Bhatnagar is the Executive Director of TBO.COM. He holds a bachelor’s degree of technology in computer science and engineering from the Indian Institute of Technology, Delhi and worked at Microsoft Corporation. He is member of the Executive Committee World Travel & Tourism Council (WTTC) and is one of the co-founders of TBO. He is also a co-founder of Tekriti Software Private Limited.
TBO.COM
For hoteliers, finding the right balance between human touch and tech has always been difficult and increasingly so, because while tech has accelerated, talent has become scarce. Hotel owner Kittisak Pattamasaevi sees AI as an opportunity to empower staff to have more meaningful interactions with guests. For Accor, with more than 1,000 hotels across a slew of brands in Asia Pacific, it is mostly about driving scale in distribution and commerce, and direct business. For family-owned COMO, with 17 hotels and resorts worldwide, it’s about creating loyalty and community around its experiences and brands. How do these three different players balance tech with human touch in an age of accelerated tech?
Moderator:
Yeoh Siew Hoon
Founder
WiT
Panel:
Accor
Kerry Healy is the Chief Commercial Officer for Accor’s Premium, Midscale & Economy division in the Middle East, Africa, Turkey & Asia Pacific. Kerry oversees the commercial function for this diverse region which comprises close to 900 hotels under iconic brands such as Pullman, Mövenpick, Swissôtel Novotel, Mercure and ibis. Based in Singapore, Kerry leverages her wealth of business acumen and over 25 years of hospitality experience to ensure all functions of the organisation are aligned to meet the Group’s strategic commercial objectives.
Kerry is an outstanding leader and a skilled negotiator who has a deep understanding of distribution, customer relationship management, partnerships and operations. With strong international experience across four continents, her commercial insight and wide connections play a key role in aligning Accor’s commercial strategy and driving increased revenue in an increasingly complex environment.
Kerry has a long history of managing teams to excellence through change, building trust and designing exciting robust strategies. She fosters a customer centric organisational culture based on quality, respect and trust.
With expertise spanning multiple continents, Kerry has held senior management positions in the UK, Middle East, Asia and the Pacific Rim.
Accor
Montara Hospitality Group
Kittisak (Kitt) Pattamasaevi is the Chief Executive Officer for Montara Hospitality Group. Montara owns and manages Phuket’s most exclusive pool villa beach resort TRISARA, Bangkok’s only river mansion boutique hotel PRAYA PALAZZO, and the innovative movie house-turn-hotel PRINCE THEATRE HERITAGE STAY in Bangrak.
In his previous role at Montara, Kitt leveraged his private equity and investment banking experience to facilitate the acquisition of boathouse, a critically acclaimed Phuket beach resort and restaurant, which Montara also currently owns and manages.
Kitt received his MBA from Harvard Business School. At HBS, he served as COO for Hospitality & Travel Industry Club. Prior to that, he graduated Cum Laude from Columbia University with a Bachelor of Science in Operations Research. Outside of his work at Montara, Kitt serves as a director of Niyom Pattamasaevi Foundation, which sponsors scholarships and supports rural elementary schools in Northern Thailand.
Montara Hospitality Group
COMO Hotels & Resorts
Doris has an illustrious career spanning more than 25 years in the hospitality industry.
She was the first Asian woman to serve as education chairperson at the Association of Corporate Travel Executives (ACTE) for Asia as well as their representative on the Asia Pacific Council.
A well-respected professional, her work earned much recognition, which bagged the ACTE President’s Award in 2002 for her regional contributions. March 2009 saw Harper’s Bazaar Japan profiled her work in their story on ‘successful Asian career women’. In September 2013, Hotelier India had her in their 2013 Power 100 List of the Top 100 “Most Influential People in the Hospitality Industry”. Last August 2016, CMO ASIA named her one of Asia’s 50 Woman Leaders to bag the Leadership Excellence Award.
Doris was the first person appointed at Alila Hotels and Resorts Corporate Office to drive sales & marketing and to grow the brand in 2003. As one of the pioneers in boutique luxury, she successfully positioned brand Alila as one of the top 4 luxury brands in the world. In 2017, the brand clinched Telegraph UK’s Best Luxury Hotel Group of the year. Following the Alila success story came the acquisition of Two Roads Hospitality by Hyatt Hotels Corporation in November 2018.
COMO Hotels & Resorts
Our artist-in-residence Djuwadi Ahwal, member of the renowned Indonesian art collective, Taring Padi, will be conducting an in-person woodcut print demonstration at our WiT For Good Booth. Collaborate with him to create an art piece for our auction at the Closing Party tomorrow evening.
“Make it easy for us to pay and we will love you forever” – has that become the new clarion cry of humans? If so, then the way to a human heart is through the wallet. Just that it is increasingly digital. In India alone, there are said to be more than 100 wallets, and across Asia, an equally fragmented market. How do you win human hearts with the right payment strategy? Let us count the ways.
Moderator:
Chan Chee Chong
CEO & Co-founder
GlobalTix
Panel:
Glyde Payments
I have spent the last 12 years in various C-suite roles at Travelstart from CTO to CMO to CCO and Managing Director. During Covid while reassessing opportunities on the table for the travel industry I founded GlydePay – a spin off from the Travelstart group focusing on solving the many inherent payment problems in the travel industry and beyond in partnership with Mastercard and Access bank.
Glyde Payments
Uber
A 18 years’ experience Payment Specialist working in multiple disciplines (From presales consultant to project management and business development) with unique and well-rounded exposure mixed between technology solution provider, bank, and E-Commerce payment processor/PSP. Possess a holistic and deep understanding of payment ecosystem from Issuing, Acquiring, E-Commerce, real-time payment to payment switching network experience.
Complement with core strengths in partnership and relationship management across all continents. Networking includes banks, card schemes, payment processors, aggregators, wallets, industry bodies, and merchants.
Strong interpersonal skills, an excellent communicator with internal/external stakeholders, and cross-functional teams refining complex messages in clear, understandable, and convincing terms as well as being able to tailor messages for varying audiences in a relatable manner lead to partners, customers and company success.
Outside of work, I am a proud member of the Rise Up 2019 program which empowers women in leadership in the Financial Services and Fintech industry. We are together to inspire each other to be joyful, healthy, and thrive to be a better version of ourselves.
Uber
IHG Hotels & Resorts
Joff Romoff is Vice President, Commercial, South East Asia and Korea for IHG Hotels & Resorts (IHG).
In this role, Joff is responsible for driving high commercial performance and delivering a strong strategic road map for the business.
With more than 25 years in the travel industry with wide-ranging experience across commercial disciplines including global sales, revenue management, distribution, loyalty management, product development and data analytics, Joff a highly experienced team leader and have managed large teams across multiple geographies.
Prior to joining IHG, he was Head – Global Travel Supplier and Partner Management at SAP Concur, where he was responsible for all commercial aspects of the global portfolio of accommodation, payment and aviation segments.
Prior to that he was Vice President, Commercial Distribution for Amadeus, where he was responsible for the North American commercial organisation, and before that Vice President, Market Management at Expedia, where he led a $3.9 billion lodging portfolio comprising of more than 100 colleagues and defined the strategic direction of this culturally diverse account management organisation.
Joff graduated from Ryerson University with a business degree and obtained his Executive Education at the University of Toronto – Rotman School of Management. He lives in Singapore with his wife Tara.
IHG Hotels & Resorts
Vesta
Fraud | Payment risk management | FinTech | Digital Wallets | NeoBanks | Digital Bank | Start-up | Payment Enablers | MasterCard | Visa
An accomplished and experienced professional with international experience and solid records in the payment and banking industry with hands-on experience in General Management, P&L Management, Business Development, Digital and Core Product Development, and Fintech Partnership Engagements.
An innovative and critical thinker with focus on developing new business opportunities for payments, banking and fintech industry, and actively developing new products and solutions to transform businesses, leveraging human centric design (HCD) framework.
A global talent with experience in operating businesses in North America and Asia.
Vesta
It’s just slightly over a year since this veteran in air distribution moved to Singapore to head up Asia Pacific for Amadeus. He came in at a time of “the renewal of travel” in the region, which had just opened its borders. And with the region fully opened, what lessons has he learnt, what insights can he share, in particular, about the volatile and dynamic air distribution market, with the acceleration of NDC adoption by airlines in APAC?
Interviewer:
Yeoh Siew Hoon
Founder
WiT
Speaker:
Amadeus
Javier Laforgue is Executive Vice President, Travel Unit & Managing Director, Asia Pacific at Amadeus. Javier is responsible for Amadeus’ airlines and travel seller business and leads development across the company’s portfolio of solutions in the Asia Pacific region.
Javier has more than 20 years of experience at Amadeus in various senior management roles. Most recently, as global head of Air Distribution, Javier achieved an extensive list of accomplishments in addition to managing Amadeus’ NDC (New Distribution Capability) strategy and investment program. Prior to that, Javier was instrumental in establishing the global sales function and headed the Latin America region as well as the expansion of Amadeus’ activities in key growth areas such as payments.
Javier is a Spanish national and holds a Master of Business Administration from IE Business School. He is married with two sons. His hobbies include cooking, playing tennis and running.
Amadeus
The changes in travel, living and work, influenced by the pandemic, are allowing us to think differently about the future through a wholesale rethink of urban spaces. How could cities like Bangkok, Brisbane, Kuala Lumpur, Melbourne, Osaka, Seoul, Singapore, Sydney, Tokyo – featured in a new white paper commissioned by Airbnb – transform to maximise the benefits of new trends as well as how to build greater resilience?
Speaker:
Airbnb
Steven Liew is Airbnb’s Asia Pacific Director of Public Policy and is passionate about working with governments and other stakeholders to empower people and communities to share in the benefits of travel. He has close to three decades of experience working in both the technology and intellectual property law spaces, including the companies such as eBay, Louis Vuitton, Baker & McKenzie, Nokia, and APCO Worldwide. In 2016, Steven co-founded a startup investment and advisory firm, Cosmic Cafe in Fukuoka, Japan. Steven is a graduate of National University of Singapore Law Faculty. In his spare time, he is an avid yogi and enjoys reading.
Airbnb
Our artist-in-residence Djuwadi Ahwal, member of the renowned Indonesian art collective, Taring Padi, will be conducting an in-person woodcut print demonstration at our WiT For Good Booth. Collaborate with him to create an art piece for our auction at the Closing Party tomorrow evening.
The Travel Changemakers Awards 2023, supported by ATTIA (Asian Travel Technology Industry Association), celebrates the innovators in Asia Pacific who seized the opportunity to introduce new initiatives and programmes to transform not only their organisation but also the industry, with the imaginative and clever use of technology at the heart of the change. There are five Awards categories – Environmental Awareness and Action, Local Community Engagement, Hidden Gems, Regenerative Tourism and Diversity & Inclusion. We celebrate the winners today.
Co-presenter:
ATTIA
ATTIA
There was a time when humans thought imagination and creativity were our superpowers, that machines couldn’t replicate that. But recent research done by a team from the University of Montana showed that AI can match the top one percent of human thinkers on a standard test for creativity. So what role can humans play in marketing and branding? How humans compete at the scale of Large Language Models that spew out images, music, videos, text at supersonic speed? How do you balance the short term of customer acquisition and longterm of branding? How do you balance science, art and heart in this age of tech? How do you leverage the creators economy? How do you stand out, be heard, seen and most importantly, felt by your customers?
Moderator:
Yeoh Siew Hoon
Founder
WiT
Panel:
amp
Joerg is a Senior Executive and Management-Consultant with over 25 years of international experience in dynamic and highly competitive market environments.
He has held general management positions and various executive roles in growth management, primarily at multiple international IT and Telecommunications companies. He has a proven track record in restructuring and repositioning critical business areas and implementing consistent and sustainable transformation and change processes.
Over the past ten years, Joerg has also been an independent management consultant responsible for international projects in various dynamic industry sectors in Europe and South East Asia. Furious about human capital and its strategic value to organizational success, his interests lie in deeply understanding transformation, individual and organizational behavior, and the interrelationship between personality, leadership style, culture, and decision-making.
Joerg has a passion around the topic of “Everyday Aesthetics”. That encompasses his enthusiasm for contemporary art, design, and crafts. He loves to travel and enjoys the variety of experiences one can gain on a journey. Good food is also a genre to which he dedicates much time with friends and family.
One topic, in particular, has shaped his professional career in recent years. Specifically, the increasing knowledge of how sound can influence emotions and specific behavior of humans is becoming highly relevant in the context of digitalization. That subject is increasingly relevant for the brand perception of large international brands in the B2C but also B2B environment along the customer journey.
He joined the company amp sound branding as Chief Growth Officer three years ago, which is one of the most successful sonic branding agencies worldwide and serves some of the biggest labels in the world, including Mastercard and Mercedes Benz. WPP Group has recently acquired amp.
amp
Go City
Over the last 15+ years, Dawn has held roles in travel, marketing, technology, media and TV broadcasting in San Francisco, Kuala Lumpur, Hong Kong and Singapore. Her foray into travel and tourism began at a digital and content marketing agency handling various airline and tourism clients before joining KAYAK under Booking Holdings. Now, she oversees all things marketing and ecommerce in APAC for Go City®, the global leader in sightseeing passes which includes brands like London Pass ®, New York Pass ®, Paris Pass ™, along with a growing list of 30+ cities globally.
Dawn’s current remit sees her leading B2C customer growth and ecommerce sales focusing on Greater China, North Asia, India and Australia. She joined Go City® six months before the pandemic hit, pioneered customer localization in the company, steered her team through travel recovery and is now leading the APAC customer growth beyond pre-pandemic levels.
She enjoys a good city break, cultural immersions, museum-hopping and deep-sea wreck diving.
Go City
TikTok
Tejveer Singh Bedi heads the travel partnerships for Tiktok SEA. His team helps travel companies including Online Travel Agents, Hotels connect with and market to travel communities on Tiktok. He has extensive commercial experience in travel previously heading sales, revenue management and operations in hotel chains. Tejveer served as president HSMAI Singapore is currently a board member of HSMAI commercial advisory board. He is passionate about technology in travel and assists various travel tech startups in their growth journey as an advisor.
TikTok
Meet the executive who’s been trying to spark a green revolution for the last two decades, and now its time has come. Is it too little too late or too much talk, too little action or too much confusion, too little clarification? And how about certification? How can humans working in travel make sense of all this?
Speaker:
Greenview
Eric founded Greenview in 2008, an international consultancy and data intelligence firm catalyzing innovation and best practice in sustainability and ESG, providing services for strategy, programs, data management, benchmarking, and reporting. Greenview’s clients include most of the world’s largest hotel companies as well as hotel owners and developers, event organizers, cruise lines, NGOs, DMOs, OTAs and industry organizations including the WTTC, UNWTO, and AHLA. With over 25 years of hands-on experience, Eric is a frequent speaker, convener, and researcher on the topic of sustainability. His notable industry work includes launching the Cornell Hotel Sustainability Benchmarking Index, Green Lodging Trends Report, Destination Water Risk Index, Hotel Global Decarbonisation Report, Hotel Owners for Tomorrow Coalition, and Net-Zero Methodology for the Hotel Industry. Eric is a member of the UFI Committee on Sustainable Development, the International Standards Committee of the Global Sustainable Tourism Council, and the Board of Advisors of the Phuket Hotels Association. Prior to founding Greenview, Ericspecialized in the operations and development of nature-based lodges, theme parks and attractions in Costa Rica, Mexico, and Brazil. Eric earned a Bachelor of Science degree from the Cornell University School of Hotel Administration and a Master of Science degree in Tourism & Travel Management from New York University. He has held a research fellowship at the Cornell University Center for Hospitality Research and been an adjunct instructor at New York University.
Greenview
Tech can play its part but this movement needs the power of humans to move the needle. How can we do our superhuman part, with new thinking, smart tools and better data, to meet our responsibility as travel providers for the greater good of travel? What practical, actionable ways can we implement to get us to where we want and need to be?
Moderator:
Yeoh Siew Hoon
Founder
WiT
Panel:
Pan Pacific Hotels Group
Mr Choe Peng Sum is Chief Executive Officer of Pan Pacific Hotels Group, a member of Singapore- listed UOL Group, one of Asia’s most established hotel and property companies. He oversees nearly 50 properties with more than 14,000 keys across 29 cities in Asia-Pacific, Europe and North America.
Mr Choe has more than 33 years’ experience in the hospitality industry managing and developing hotels and serviced apartments worldwide, and was formerly the Chief Executive Officer of Frasers Hospitality International Ltd. During his 22-year tenure, he grew the portfolio from two properties in Singapore in 1998 to more than 140 properties across more than 76 cities worldwide. His last appointment was Senior Advisor to Frasers Property Limited.
As CEO of Pan Pacific Hotels Group, Mr Choe is responsible for the expansion of the Group’s hotels and serviced apartments under its Pan Pacific, PARKROYAL COLLECTION and PARKROYAL brands. He is in charge of their performance, operations, marketing and brand standards, as well as the business development of the hotels and serviced suites.
Mr Choe started his hospitality career with Westin and subsequently Shangri-La International in 1981, where he was awarded the Shangri-La overseas scholarship. He graduated from Cornell University (Ithaca, New York) with a Bachelor of Science with Distinction. He was awarded the National Dean’s List (USA) as well as the Phi Kappa Phi for academic excellence.
Pan Pacific Hotels Group
Weeva
Julie is a skilled sustainability consultant with experience spanning over 20 years. Her focus lies in sustainable development and business transformation.
Learnings over the course of her career led Julie to be part of the initial group of thought leaders who found Weeva – a SaaS platform that will enable the travel industry to adopt a measurable and holistic sustainability practice that goes beyond pledges and marketing ploys and recalibrates operations for improved performance and positive impact – in 2021. Weeva launched to market in January 2023.
Prior to this Julie advised a diverse range of clients on their sustainability journey, including the Grootbos Private Nature Reserve, Wolwedans, The Long Run, National Geographic, Tswalu Kalahari, Fireblade Aviation, and Oppenheimer Generations. However, she has also worked on transformation and sustainability at well-known corporate institutions such as Standard Bank, Distell, BMGi, the National Australia Bank, and National Geographic.
Julie holds a Bachelor’s degree in Commerce (NMMU) coupled with a post-graduate certificate in Executive Development (GIBS), Six Sigma (Black Belt), and Program Management Certifications. She is a member of NOW Partners – a global partnership of over 100 senior business leaders united to accelerate the economic evolution of business for good.
Weeva
Traveloka
Loic is currently the Head of ESG at Traveloka, Southeast Asia’s travel and lifestyle platform. He spearheads Traveloka’s ESG and sustainability efforts.
Prior to joining Traveloka, Loic worked in the ESG investment industry for 17 years. He was previously the Head of ESG at Fullerton Fund Management, where he designed and implemented the Fund’s ESG investment strategy. He also held roles such as, Managing Director for Asia Pacific at Sustainalytics, a global leader in ESG and corporate governance research and ratings, as well as senior analyst at Norges Bank Investment Management (NBIM). Loic started his career as an ESG analyst at Amundi.
He holds a master’s degree in International Law from the Université Panthéon Assas (Paris II), as well as an Economic and Finance master’s from the University of Paris I: Panthéon-Sorbonne. Loic is currently based in Singapore.
Traveloka
Sentosa Development Corporation
Mr Anthony Tan is a senior sustainability and supply chain leader with over 20 years’ experience across multiple industries. Anthony is currently Director, Sustainability at Sentosa Development Corporation (SDC) where he is responsible for leading sustainability initiatives for Sentosa, such as solarisation, circular economy, sustainability reporting to social inclusivity.
Anthony also sits on various government and industry sustainability groups, such as the Hotel Sustainability Committee, the MICE Sustainability Committe.
Prior to joining the public service, Anthony served at the National Sustainable Procurement Roundtable as the Head of Secretariat, playing an active industry leadership role in promoting sustainable procurement adoption across sectors.
Anthony holds a Master of Business Administration and a Bachelor of Engineering (Mechanical Engineering) degree, as well as professional certificates in procurement, sustainability, workforce planning.
Sentosa Development Corporation
Speaker:
Travelstart
Stephan Ekbergh married father of 4, lives in Cape Town. Ex professional DJ for 10 years. Entrepreneur in Travel. Started the E-commerce revolution in Scandinavia 1999. Is now doing the same in Africa. Passion for releasing gifts and entrepreneurship with people. Writes and speaks about business, life and taking risks. Investor and active boardmember, also works with and finances non profits organization Thembalitscha foundation.
Travelstart
Venue
Cassia Ballroom
Level 3, Marina Bay Sands Expo & Convention Centre
10 Bayfront Ave, Singapore 018956
Speaker:
What’s that saying, never go into business with a friend? Well, Eric Gnock Fah and Ethan Lin clearly ignored that advice. Friends when they were working in investment banking, they co-founded Klook, scaled it and then steered it through its darkest times, to come out even stronger on the other side. What are the human forces at play here at Asia’s hottest travel brand that’s proven its mettle and appears unstoppable, as it celebrates its ninth anniversary?
Moderator:
Yeoh Siew Hoon
Founder
WiT
Panel:
Klook
Growing up in the US, Taiwan, Hong Kong, and mainland China, Ethan developed a lifelong passion for travel that has taken him to explore over 50 countries to date. Prior to founding Klook, Ethan started his career in 2008 at Citi’s Investment Banking division. He played an integral role in deals valued at over US$20 billion across Asian markets, specializing in the hospitality and real estate sectors.
Under Ethan’s leadership, Klook has achieved remarkable growth and has quickly become the market leader across Asia Pacific. This impressive journey has garnered substantial support and investment from an illustrious roster of renowned investors, including Sequoia Capital, Matrix Partners, Softbank, Aspex, Goldman Sachs, TCV, and more.
Klook
Klook
Eric’s visionary leadership has fueled Klook’s remarkable growth, diversifying its product offerings and pioneering marketing innovation, resulting in global popularity. This remarkable journey has garnered support and investments from an esteemed bench of renowned investors including Sequoia Capital, Matrix Partners, Softbank, Aspex, Goldman Sachs, TCV, and more.
A Mauritius native and educated in the United States, Eric is an avid explorer with a multicultural upbringing that taught him to speak seven languages. He was featured on Forbes 30 Under 30 Asia 2017 List and China’s Yicai (CBN) Brilliant 20 List, recognizing his entrepreneurial spirit and game-changing attitude. Prior to co-founding Klook, Eric worked in finance at a global investment bank in Hong Kong.
Klook
Speaker:
Singapore Tourism Board
Singapore Tourism Board
In this two-part session, we put the different generations of OTAs together and track how the model has evolved. Consider this. Booking was founded in 1996. Trip.com’s roots goes back to 1999. Their first mover advantage gives them dominance. Beyond scale, how are these two pioneers reinventing themselves and keeping disruptors at bay?
Moderator:
Yeoh Siew Hoon
Founder
WiT
Panel:
Booking.com
Nuno Guerreiro joined Booking.com in 2007 and was appointed Regional Director for South Asia, Oceania & Chains in October 2020. Based in Singapore, Nuno leads on operations, business development and strategy for South Asia and Oceania – vibrant and emerging markets across the region.
Nuno has served in variety of regional leadership roles across his native Portugal, France, Brazil and Canada. Most recently, he was Regional Manager for Global Chains based in Singapore. Prior to this role, he was the Regional Manager for Canada based out of Toronto.
Nuno graduated from the University of Algarve with a Licentiate Degree in Hospitality Management. With his passion for soccer, he was also an official referee for 10 years with the Frederacao Portuguesa de Futebol in Portugal.
Booking.com
Trip.com Group
Areas of Expertise include: Marketing, Sales, Consulting, Management, Travel, Hospitality, and Technology
Boon Sian Chai currently serves as Managing Director and Vice President of International Markets at Trip.com Group. Based in Singapore, Chai oversees the entire International Hotel Supply team spearheading the growth of supply partners internationally.
Prior to joining Trip.com Group, Chai progressed through the ranks during his more than 14 years in the online travel agency (OTA) space. With an extensive knowledge and in-depth experience of the OTA space, Chai enjoys spending time consulting with hotel partners on their pricing, distribution and marketing strategies. His geographic coverage includes Asia Pacific, having spent time in Hong Kong and Shanghai, and he has extensive networks in these markets.
Before moving into the online travel space, Chai was the COO of an IT startup company specialising in online human resource systems and held corporate planning and e-commerce positions with various enterprises working on strategic planning, business development and sales and marketing.
Chai holds an MBA from the Chicago Booth School of Business and a BSc with first-class honours from Loughborough University.
Trip.com Group
In this part, meet the different models from the new world of Asia and Middle East – Almosafer from Saudi Arabia, which came out of Seera Group; and two startup next-gen models from North Asia – Tripbtoz from South Korea, 2017; and the youngest, KabuK Style from Japan, founded 2019. How are these different models rethinking the future in their markets?
Moderator:
Yeoh Siew Hoon
Founder
WiT
Panel:
Almosafer
With over 20 years of experience in the travel industry, Tarique is a seasoned executive who brings a wealth of knowledge and expertise to his role as the Chief Commercial Officer at Almosafer.
As the head of the company’s sourcing and fulfillment operations, he harnesses the buying power of Almosafer, to negotiate and deepen relationships with its extensive supplier network, as well as manage the fulfillment of products and services.
In addition to his expertise in sourcing and fulfillment, Tarique also holds responsibility for driving product development and revenue growth for the company. He is passionate about creating innovative products that meet the evolving needs of Almosafer’s customers, and is committed to maximizing revenue by leveraging his deep understanding of customer behavior, market trends, and new technologies.
Tarique Khatri is a visionary leader who oversees Almosafer’s distribution operations, skillfully guiding the company’s services to existing key vendors while positioning Almosafer Activities as the preferred distribution channel for merchants in KSA. With his expertise and innovative strategies, Tarique spearheads the distribution operation to new heights, enabling Almosafer to reach a wider audience and strengthen its foothold in the industry.
As a veteran member of the Almosafer team, Tarique Khatri has been a part of the company for over 8 years. His experience and dedication have given him a deep understanding of the Almosafer business, having been a founder of the first online business of the company. This has allowed him to effectively lead the company’s Centre of Excellence (CoE) the sole sourcing and fulfillment arm of Almosafer for all their travel business verticals that includes Online, Leisure, Corporate, Government, Hajj & Umrah and Destination Management, Tarique is well-equipped to drive commercial success for Almosafer. He has held key roles at multinational travel corporations such as Cleartrip and Kuoni, where he led the platform’s expansion into the Middle East and the establishment of various supplier and distributor functions.
Almosafer
Tripbtoz
Jiha Jung is a Korea market expert who has built his career in different industries over the last nine years, ranging from IT to travel. He started his career as an ERP IT consultant at Hyundai where he was specialized in a financial integration. At Expedia, Jihacultivated relationships with local travel associations and tourism boards to increase the affinity for the brand, and managed a portfolio of top partners in an effort to build sustainable online market shares. He now owns and operates the online travel agency Tripbtoz Inc. based in Seoul, South Korea. Jiha holds a master of management in hospitality degree from Cornell University.
Tripbtoz
KabuK Style Inc
Born in Okawa City in Fukuoka Prefecture in 1984, Kenji graduated from Nagasaki Kaisei High School. After graduating from Tsukuba University in 2006, he then joined Nikko Cordial Securities Inc. (presently SMBC Nikko Securities). Since 2011, he served as Head of ECM Syndicates at Deutcsch Bank where, with a primary focus on underwriting, he engaged in areas such as equity-related structured finance, derivates and repackaged notes, etc.
KabuK Style Inc
Speaker:
Queen's Road Capital
Fritz Demopoulos has been an entrepreneur and investor in the Chinese media and internet industries for over a decade. He is currently the Founding Partner at Queen’s Road Capital, an early-stage venture fund focused on emerging markets. Fritz is a founder of Qunar.com, China’s largest travel portal, which was listed on the NASDAQ in 2013 and acquired by Ctrip in 2015. Qunar means “where are you going?” in mandarin Chinese. Prior to Qunar, Fritz co-founded Shawei.com, China’s largest sports portal. Shawei means “brave shark” in Chinese. The company was acquired by Hutchison Whampoa-affiliate Tom.com.
He also had senior executive roles at Netease and The News Corporation Limited. A native of Southern California, Fritz was educated at UCLA, Cal State Fullerton, the University of Heidelberg in Germany, and the Chinese University of Hong Kong. He has lectured frequently on entrepreneurship and the Chinese market at Stanford, Harvard, Tsinghua, Beijing University, UCLA and the Communist Party College in Nanjing. He is a supporter of the Arsenal Gunners of the English Premier League.
Queen's Road Capital
An exclusive piece of research from Google to uncover traveller trends across Asia Pacific.
Speaker:
Hermione is a leader with 15 years’ experience in sales, marketing, strategy and business development in the technology & travel sector.
Hermione leads the APAC Travel team for Google’s Large Customer Sales business, working with leading online travel agents, airlines, hotel chains & vacation rental companies to develop digital business strategy & products for Asian consumers. Additionally she oversees the APAC Vertical search team, who help clients adopt our more technical solutions such as Hotel Ads, and work with our Product & Engineering team to build products for our region. Prior to this, Hermione worked in Google’s Sydney office managing major Retail clients.
Before her time at Google, she worked in the TV industry for 4 years, working for 7media West running the Key Accounts team. When she launched her career she started in Creative Advertising working initially for M&C Saatchi and then TBWA in Sydney.
Hermione was educated in Sydney Australia, completing a degree in Economics & Social Sciences from Sydney University and was awarded the Young Citizen of the Year (2009) by the Woollahra Mulinciptilty.
Hermione now lives in Singapore, and has done so for six & a half years. She is a mum to three young children and a Red Kelpie, and is an incredibly passionate traveler.
Once a banker, he ran the Hospitality Group for WestLB and was responsible for funding the development of the Mandarin Oriental in Washington DC, Copacabana Palace in Brazil, Esperanza in Cabo San Lucas, St. Regis Laguna Niguel and many other five star properties. In 2001, he started the Orphaned Starfish Foundation because “I’ve always loved working with kids”, he told WiT, “and knew I could change their lives through education.”
Speaker:
Orphaned Starfish Foundation
Andrew Stein founded the Orphaned Starfish Foundation in 2001 to help orphans, victims of abuse, survivors of trafficking, indigenous populations, refugees and at-risk youth worldwide escape their cycles of poverty and abuse through education and job training. From humble beginnings building a small computer vocational training center in an orphanage for young victims of abuse in Santiago, Chile, he has built the Foundation to now serve over 15,000 children in 68 programs in 29 countries: American Samoa, Bolivia, Brazil, Cambodia, Canada, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Ethiopia, Guatemala, Haiti, Honduras, Jamaica, Kenya, Mexico, Nepal, Nicaragua, Panama, Paraguay, Peru, Philippines, Puerto Rico, Trinidad, United States & Uruguay. Andy has partnered with local organizations in each of these countries, including Save the Children, Rotary Club, and USAID.
Around the world he is known as Tio Andy or Tio Mago. Andy makes yearly visits to each Orphaned Starfish program. Mago is Spanish for Magician. He brings a magic show complete with balloon animals for all the children. (His highest amount recorded was 1,000 balloon animals in one sitting.) His visits also allow for a personal connection not only to the children but to the institutions and their directors and teachers.
For his work helping the children of the favelas of Brazil, Andy was awarded an Honorary Citizenship in Rio De Janeiro by their Congress. In the United States, he has also been awarded the Jefferson Award for Community Service, the key to the city of Miami Beach, and several other state and local honors. He and the Orphaned Starfish Foundation have been featured on CBS News, Fox News, ABC News, Telemundo and Univision as well as in the Wall Street Journal, Miami Herald, Star Ledger, Jewish Week and US Magazine. Andy has also been a member of the Benefit Committees for Aleh Foundation, National Academy for the Arts, US Doctors for Africa, and Harlem’s Playing 2 Win Foundation. Prior to his work with Orphaned Starfish, Andy was active in Special Olympics, Rotary Club and Counterpart International.
Andy Stein is also currently President and CEO of Makopastreet Partners, LLC. Makopastreet Partners provides senior debt financing for luxury and ultra-luxury hotel, and mixed-use developments, as well as infrastructure projects worldwide. In addition, Makopastreet Partners coordinates all stages of development for luxury and ultra-luxury hotel and mixed-use developments in the Americas, with a focus on the United States, Mexico, Central America and the Caribbean. Andy has been a featured speaker at several industry conferences worldwide and has been a guest professor on the topic of international hotel finance at Wharton for the past several years. From 1993 – 1996, Andy was based in Manila, Philippines as the Joint Head of Corporate Finance for Chase’s (formerly Chemical Bank’s) Manila Branch. During his tenure in Manila, Andy developed the Bank’s project finance and hospitality expertise in the Philippines. Andy also was instrumental in the execution of the Brady Plan bonds, which restructured the bank debt of several Latin American and Asian countries.
Andy holds a B.A. in Economics and International Relations from the University of Virginia. Andy has two sons, both very much involved with Orphaned Starfish Foundation. Andy spends his time between New York City and Miami when not traveling for the Foundation.
Orphaned Starfish Foundation
Did you know that the most popular item for Manna Drone Delivery in Ireland is hot coffee, delivered while still piping hot in 2m 40 seconds? We cannot promise coffee delivery by drone for this session but we can promise an entertaining, no-holds-barred conversation with one of travel tech’s most daring and innovate entrepreneurs who has embarked on two new ventures, both around mobility. Let’s face it, this is a superhuman on the move.
Interviewer:
Yeoh Siew Hoon
Founder
WiT
Speaker:
Co-founder, Meili Travel Technology
Bobby began his career building video games for Nintendo. He then founded Eland (an airline tech company) which he sold to SITA. He then built CarTrawler over 15 years, and led two successful LBOs for the business. For the last 4 years, he’s been building ‘Manna Drone Delivery’ – a business whose mission is to improve the world by making lightning-fast suburban deliveries affordable, green and safe. He is also a founder of Meili Travel technology with a mission to end the fiasco of car hire brokering.
Co-founder, Meili Travel Technology
They have their roots in one of the world’s largest travel markets, and thus have a unique understanding of their home market. they But as they expand, they’ve had to adapt and adopt new playbooks. What are the lessons they have learnt? What are their plans? And what can they teach us about the unique workings of the Chinese travel market, as it recovers. Meet the players, with Chinese roots, looking to change the world of travel, their own way.
Moderator:
Mitra Sorrells
Editor In Chief
PhocusWire
Panel:
Fliggy
Fliggy
DidaTravel
Rikin Wu has been working as a Chief Executive Officer at DidaTravel for 12 years. As the No.1 B2B travel wholesaler in China, and a leader in APAC travel distribution, Dida is a global travel tech leader committed to providing its customers with the fastest, most flexible access to top travel products worldwide (hotels, flights, car hire, transfers, tickets and tours) via its cutting-edge, open platform technology. With agility at its core, Dida’s global team has built a market leading reputation for technical excellence and customer support that aligns with Dida’s vision to empower 1 million travel partners.
DidaTravel
Flightroutes24
Ms. Nancy Zhou is the co-founder and VP (Business Development) of Flightroutes24, a leading global travel contents aggregator.
Flightroutes24.com was founded in Hong Kong in 2014 and has a research and development centre in Shenzhen, China. Based on its self-developed JET-X trading system, the company directly and simply presents advantageous airline ticket products from over 60 countries around the world to its customers, in order to meet the industry’s high standards for product coverage, service professionalism, system stability, and risk sensitivity. Flightroutes covers airline ticket products from all types of airlines around the world (over 700 airlines and 500,000 routes). In 2022, compared to 2019, Flightroutes’ transaction volume has increased by over 200%.In 2023, while continuing to provide advantageous airline ticket products, Flightroutes24 will transform its understanding of the industry into technology services, data services, and SaaS solutions through its technological capabilities. Flightroutes’ SaaS solutions have already been chosen by dozens of partners in different countries, providing them with a constant source of technological development to empower their businesses and make things more efficient. In addition, Flightroutes24 will launch a hotel booking channel in 2023 to meet customers’ one-stop “flight + hotel” procurement needs.
Ms. Zhou has over 10 years of experiences and market exposure in air transport and OTA industry. Before joining Flightroutes24, she was in charge of international expansion at Qunar owned by trip.com Group, where she oversaw business collaborations between Qunar and the world’s top airlines as well as the OTAs.
Ms. Zhou also worked for Shenzhen Airlines where she managed the on-boarding process of Shenzhen Airlines joining the Star Alliance, furthermore, she also acted as the CEO’s special advisor on international collaboration issues.
Ms. Zhou holds a Bachelor’s degree in Air Transport Management from Loughborough University in the UK, and a Master’s degree in Transport Planning from Leeds University in the UK.
Flightroutes24
New hospitality models are leveraging tech to turn hospitality into scalable, efficient businesses. Some are thinking very big – unmanned vacation rentals, for instance, while some are going for the fragmented, independent segment. Whatever it is, this centuries-old industry is being shaken up at its core. Will these new players succeed in creating a new space in hospitality that will not require as many humans as in the past?
Moderator:
Chris Hemmeter
Managing Director
Thayer Ventures
Panel:
Yanolja Cloud
Jong Yoon Kim is the Managing Director/ Co-CEO of Yanolja Cloud, leading all strategic management of businesses regarding domestic/international accommodation and leisure activity platforms and cloud-based hospitality solutions. He also oversees the company’s ongoing expansion efforts with responsibility for investment attraction & corporate acquisition strategies.
As a digital professional and business strategy expert, Kim is leading the company to grow 2X bigger per year while spearheading the digital transformation of travel and leisure industry.
Prior to joining Yanolja in 2015, Kim worked across several innovative brands and sectors including 3M, Google, and McKinsey & Company
Yanolja Cloud
Rakuten STAY, Inc.
Ota Munekatsu is the executive officer of Rakuten Group, Inc., the Representative Director & CEO of Rakuten STAY, Inc. and CEO & Director of Rakuten Travel Xchange Pte. Ltd. He joined Rakuten Group in 2005 and worked as an executive officer of Rakuten Travel, general manager of Rakuten Travel international business and product manager for Chinese subsidiaries. His deep knowledge of travel market and multi-faceted operation experiences made him an inspirational decisive business leader of Rakuten STAY and Rakuten Travel Xchange. Ota is currently based in the global financial hub of Singapore, leading both businesses to achieve their next growth of global distribution in travel industry and providing the Japanese luxury style vacation rental to global travelers.
Rakuten STAY, Inc.
RedDoorz
Amit Saberwal is the Founder and CEO, and the innovator behind RedDoorz, Southeast Asia’s largest and fastest-growing online hotel management and booking platform. Today, the Singapore-based company has grown into a regional powerhouse with operations in Indonesia, Singapore, the Philippines and Vietnam – with a vision to build the region’s leading new-generation multi-brand accommodations platform.
Amit is often perceived to be a hotelier at heart and technologist in action – having spent his early career days in notable hotels in India, namely Sarovar Hotels & Resorts, where he was Regional Sales Manager, before moving on to The Park Hotels. As the Director of Sales and Marketing at The Park Hotels, Amit led the company to a dramatic 100 per cent increase in room revenue within one year, and firmly established the boutique hotel concept in India.
He then ventured into the travel tech scene with India’s largest online travel company, MakeMyTrip.com, where he was the Chief Business Officer – Hotel and International Markets. In his role, he played a key part in the leadership team that was instrumental in shaping the company, growing it to IPO stage in three years and getting it listed on NASDAQ in 2010 with 85,000 properties globally. He was also turnkey in spearheading MakeMyTrip’s largest acquisition of Thailand-based HotelTravel.com.
After two decades in the hospitality and travel tech industry, he identified an opportunity to help both the region’s emerging middle-class consumers and the struggling budget hotel owners. He combined his learnings from his beginnings as a hotelier and experience in the travel tech industry and founded RedDoorz in 2015.
Today, Amit is recognised as one of the key spokespersons in the travel tech and hospitality industry in Southeast Asia. He is often lauded for his vision for disrupting the highly-fragmented affordable hospitality segment and the burgeoning millennial population in Southeast Asia. Under his stewardship, RedDoorz properties can be found in over 200 cities across Southeast Asia and amounts to more than 3,500 properties.
Amit is a Hotel Management graduate with a Post Graduate Diploma in Sales and Marketing from the National Institute for Sales, New Delhi. He also spent time at Cornell University honing his professional skills as a hotelier following that.
RedDoorz
The final stage of the Global Startup Pitch by WiT and Phocuswright. We started with more than 110 entries from four regions (Asia Pacific, Middle East Africa, Europe, Americas). They were shortlisted to 25 for the first round on May 24 and from that round, 18 were picked to compete in the semi-finals on August 24. Meet the finalists who made it through to the Grand Finals. The winner will be announced by the end of day and wins the opportunity to present at Phocuswright in Fort Lauderdale, November 12-14. The runner-up will win an opportunity to enter the startup programme of Phocuswright.
Facilitators:
Pete Comeau
Managing Director
Phocuswright
Kimberly Newbury
Vice President, Sales, Global Travel Technology Group
Northstar Travel Media
Presenters:
Ibukunoluwa Salau
Founder & CEO
Get Direx
Stephanie Daniel
Co-founder & CEO
Live My Legend
Darrien Watson
Co-founder & CEO
Squadtrip.com
Murray Decker
CEO
Tour Amigo
Houman Goudarzi
CEO
ZYTLYN Technologies
Seungjae Jeong
CEO & Co-founder
Travel Makers Inc.
Judges:
JetBlue Ventures
“COVID-19 accelerated disruption in the travel and hospitality industries. Beyond needing to overcome short-term challenges like those related to health and safety, it placed a renewed focus on building sustainable travel businesses. I’m excited to help define the future of travel, working to diversify and accelerate revenue generation and integrate game-changing cost-saving solutions.”
As Managing Director of Operations & Partnerships, Stephen’s role is to build an ecosystem of partners and deployment opportunities for the many technologies of JBV’s portfolio companies. He focuses on advancing innovation thinking and compelling value propositions throughout JetBlue and its partners. Stephen joined JBV from JetBlue where he spent time on the airline’s Strategic Planning team. He holds an MBA in entrepreneurial management from the Wharton School and also earned an MA from the University of Pennsylvania and a BA from the University of Michigan.
Jetting Personal
Favorite travel memory: “A few JetBlue colleagues and I developed our own version of ‘The Amazing Race.’ We picked a European destination out of a hat on Friday afternoon – the first team there won a small prize and immense bragging rights.”
JetBlue destination he’d like to visit next: Austin, Texas
JetBlue Ventures
Thayer Ventures
Chris has spent his entire professional life in and around startups and high-growth businesses in travel, hospitality and technology having founded six companies during his 30 years in business. Today he is a co-founder and Managing Director of Thayer Ventures, a venture capital firm investing in emerging technology companies in the travel and transportation space. Immediately Prior to Thayer Ventures, Chris was founder and President of iCare Marketing (sold to Sysco Foodservice Corporation in 2012) and founder and CEO of Dynamic Payment Ventures (sold to Elavon, a subsidiary of US Bank in 2007).
Prior to that, Chris was founder and CEO of CriticalArc Technologies, a supply-chain software provider to the foodservice industry, founder of E&O Kitchen and Bar, a casual dining restaurant based in San Francisco, founder of The Hemmeter Collection, a direct response retailer and founder of Hemmeter Publishing, a publisher and distributor of travel books and content. Upon graduating from Cornell University in 1986, Chris joined Hemmeter Investment Company, a real estate developer of destination-resort properties. Founded by his father in 1962, the Hemmeter organization developed major destination resort hotels in Hawaii and operated several related hospitality and travel businesses in the foodservice, gaming, retail and aviation sectors.
Chris received his undergraduate degree magna cum laude from Cornell University and his graduate degree from Harvard Business School in 1995, where he was recognized as a Baker Scholar for his academic achievement.
Thayer Ventures
BCD Travel
Miriam works on the forefront of product and service improvements that deliver value for companies of all sizes by driving effective corporate travel programs. In her role as Vice President, Partnerships & Research, Miriam leads research and introduces concepts aimed at engendering a culture of innovation throughout the organization. She draws deep foundational insight into the buyer’s perspective from her eight years spent as a corporate travel manager. With this knowledge she oversees the BCD Marketplace and Developer Hub, managing a vetted selection of contemporary corporate travel solutions as well as valuable travel data and insights.
Her industry experience and technology savvy, combined with a provocative communication style, keeps her in high demand as a speaker, panelist and judge, including at ACTE, GBTA, and the Phocuswright Innovation Summit. Miriam uses a curriculum she developed to teach students at Metro State University in Denver, where she is enthusiastically grooming the next generation of talent. She was named a 2018 Corporate Travel Innovator by Skift, a global travel industry publication.
BCD Travel
Hermione is a leader with 15 years’ experience in sales, marketing, strategy and business development in the technology & travel sector.
Hermione leads the APAC Travel team for Google’s Large Customer Sales business, working with leading online travel agents, airlines, hotel chains & vacation rental companies to develop digital business strategy & products for Asian consumers. Additionally she oversees the APAC Vertical search team, who help clients adopt our more technical solutions such as Hotel Ads, and work with our Product & Engineering team to build products for our region. Prior to this, Hermione worked in Google’s Sydney office managing major Retail clients.
Before her time at Google, she worked in the TV industry for 4 years, working for 7media West running the Key Accounts team. When she launched her career she started in Creative Advertising working initially for M&C Saatchi and then TBWA in Sydney.
Hermione was educated in Sydney Australia, completing a degree in Economics & Social Sciences from Sydney University and was awarded the Young Citizen of the Year (2009) by the Woollahra Mulinciptilty.
Hermione now lives in Singapore, and has done so for six & a half years. She is a mum to three young children and a Red Kelpie, and is an incredibly passionate traveler.
Fliggy
Fliggy
Etraveli Group
Lisa is heading Corporate Development and M&A activity for Etraveli Group, one of the leading global flight centric OTAs. The Group is backed by CVC Capital Partners and has offices in Sweden and Greece. It operates in 50+ countries through brands such as Gotogate, Supersaver and Mytrip and enjoys top positions in the Nordics, Southeastern Europe as well as in the Middle East through trip.ae. It also operates flygresor.se, the #1 metasearcher in Sweden. We are a team of more than 600 people.
Lisa has been working in the travel industry since 2011. She joined e-Travel, a South East European OTA in 2012. As part of e-Travel’s management team she helped grow revenues 3x and the business from a team of 60 to c.200 employees until the company joined forces with Etraveli in 2017 and was welcomed into the CVC family. Prior to joining e-Travel she was a venture capitalist investing in e-commerce. She started her career in advertising. Whether it’s being the link between the creatives and the customer, software engineers and customer needs, or between investors and entrepreneurs she has been performing “translation” duties for 15 years. She holds a BSc in Economics from LSE and and an MBA from INSEAD.
Etraveli Group
Co-Founder, Avaya Ventures
Tina Di Cicco is a co-founder of two travel tech companies; has led the founding team of two Asian airlines; and managed commercial and marketing at Lufthansa and IHG.
A seasoned marketing and strategy professional, she drives market growth, geographical expansion and strategy for sustainability at start-ups and blue-chip companies in Southeast Asia, Hong Kong and Macau. Tina has led, financed, grown and exited multiple start-ups.
Currently, she leads Avaya, a consulting and investment company in travel and technology. Tina is passionate about aviation and tourism having led business at Viva Macau, the low cost carrier that challenged Macau’s national airline 25-year aviation monopoly; and at Air Juan, the first commercial seaplane operation in the Philippines. She also helped I-Quest Corporation, the first provider of Internet in hotel rooms in Asia and Europe, approved to list in the Hong Kong Stock Exchange in 2000.
Tina has been in school boards and mentorship programs, including New York University (NYU) Singapore and German Accelerator for Southeast Asia. She also is a board member of ASKI Global, a non-profit devoted to financial literacy and entrepreneurship for overseas foreign workers. She speaks frequently on women leadership, sustainable tourism, mentorship and economic empowerment.
Co-Founder, Avaya Ventures
Tin Men Capital
Murli is Co-Founder of Tin Men Capital, a Venture Capital firm that invests primarily in B2B technology startups operating out of the Southeast Asia market. Beyond funding, Tin Men Capital are strong supporters of the B2B community by providing insights on the opportunities and risks unique to the space and mentorship to the founders operating in it.
Prior to venture capital, Murli was at Temasek Holdings in the mid-2000s, where he covered the global natural resources sector including mining, agriculture, alternative energy, commodities trading and more. He also worked on other sectors such as beverages, infrastructure, technology and manufacturing. He is a seasoned venture capitalist and was Head of South and Southeast Asian investments at JAFCO Investments, Japan’s largest independent venture capital firm. Starting from a relatively young age in 2008, Murli has been a board member of over 25 companies, which spanned Singapore, India, United States, and Australia, the largest of which had a headcount of over 2,000 employees. These firms have primarily focused on enterprise customers across a wide range of industries, including media, advertising, telecommunications, fashion, banking and financial services, real estate, consumer electronics and semiconductors, among many others. He has also been on the entrepreneur’s side of the table, giving him a deep appreciation of the issues entrepreneurs face.
Early in his career, Murli conducted academic research into innovation and entrepreneurship at INSEAD. He holds the Honorary role of Entrepreneur-in-Residence at INSEAD today guiding MBA and Executive MBA students, and has previously taught entrepreneurship to undergraduates at NUS Business School. Murli is also the host of WDKY (What Doesn’t Kill You) podcast, interviewing entrepreneurs who have found success in Southeast Asia in order to inspire and disseminate best practices to other aspiring entrepreneurs. His passion for sharing knowledge has won him many accolades from the many entrepreneurs and students he has come across.
Murli’s passions extend beyond the directly applicable fields of business and technology entrepreneurship. He reads widely, spanning everything from mathematics, physics and computing to literature, economics and history. He is also a keen cyclist and won a gold medal representing Singapore at the 2018 Asian Cycling Championships.
Murli can speak credibly and with authority on matters regarding entrepreneurship such as the impact of regulations on businesses, flows of capital and the parallels between entrepreneurship across Silicon Valley, China, India and Southeast Asia. He can also discuss
the spectrum of applicability of future technology to larger businesses, both as potential beneficiaries as well as from a standpoint of disruption and provide his views on the startup ecosystem and the investment landscape as a whole.
Murli has been invited to speak for various media platforms and panels like the VCCircle, the British Chamber of Commerce and Private Equity SE Asia. He also contributes to the development of policy through his involvement in a government working group with Intellectual Property Office of Singapore (IPOS) and Accounting and Corporate Regulatory Authority (ACRA).
Tin Men Capital
Stripe
Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe’s financial infrastructure solutions to accept payments, grow revenues, and accelerate new business opportunities, including Airbnb; Uber; Booking.com; 75% of the 2022 Forbes Cloud 100 and many of the largest internet companies, from Amazon to Zoom, Shopify and Doordash. Stripe is a Silicon Valley success story, processing nearly $1tr across 3m customers, and a leader in payment and financial technology, now ranked among world’s most valuable private companies.
As Global Lead for Travel, Leisure, Transport & Automotive, James ensures potential & existing Stripe customers benefit from improved customer experiences, innovate faster & build more productive operations.
Prior to Stripe, James had 15 years of travel industry experience, including founding & exiting mentoring & peer-to-peer platform start-up, Otolo, and working across the travel industry including hotels, property management, tech, and advising start-ups & Private Equity.
James is a regular passionate speaker in travel, having spoken at Websummit, Phocuswright, Travolution, Mews Unfold, HEDNA, and many industry webinars and podcasts. His previous industry experience includes Hostmaker, as COO of the short stay property management company that launched Marriott Homes & Villas, plus leading commercial and strategy teams for hotel chains (IHG) and traveltech (Travelport). James is also kept busy as a father of 2 and based in Wimbledon in the UK.
Stripe
Spotnana
Johnny Thorsen is Spotnana’s VP of Partnerships. He is a global technology evangelist in the corporate travel and mobile world with proven ability to start new businesses and develop new services within large companies. His 30+ years of experience in the travel industry includes writing code, marketing new products and services, and driving disruptive innovation for key industry players including GetThere, Sabre, Travelport, conTgo, Concur, SAP, Mezi, and American Express Digital Labs.
Johnny has a degree in software development and systems architecture from EDB Skolen, København. He began his travel industry career as a software developer in his native Denmark, landing at a company that developed back-office systems for travel agencies. Over the years, Johnny has negotiated and closed “impossible deals” between global enterprise buyers, startup suppliers, and major established industry players
Spotnana
Asia Partners
Oliver M. Rippel is a Partner and Co-Founder of Asia Partners.
Previously he was the CEO of B2C e-commerce for Naspers, which included all e-tail, B2C Marketplaces, and online travel operations globally. As of Dec 2017, the B2C portfolio of Naspers was yielding a total portfolio IRR of 30%, higher than Naspers’ total internet portfolio (outside of Tencent) IRR of 23% at the time, generating exits >US$4Bn.
Mr. Rippel led all of Naspers’ investments in Flipkart, where he served as Naspers’ appointed Director to the Board for six years, which included chairing the Audit Committee and being part of the Investment Committee. In August 2018, Flipkart’s exit to Walmart was one of the very largest exits ever in the Internet and e-commerce space and India’s largest-ever exit of a technology company. Walmart invested US$16 billion to obtain an approximate 77% shareholding at closing. As part of this transaction, Naspers exited fully, selling its 11.2% percent stake for US$2.2Bn. The investment was a US$1.6Bn or 3.6x return over six years, at an estimated 29% IRR.
Mr. Rippel joined Naspers in January 2009 as head of business development in Southeast Asia before managing e-commerce in Africa and the Middle East shortly after. From 2011 to 2014 he oversaw e-commerce in Southeast Asia, India, and Africa, after which he was managing online services segments including e-tail outside of Europe, travel, real estate, and mobile services.
Before working for Naspers, Mr. Rippel spent nine years at eBay – first in his home country Germany and then as part of the Asia-Pacific region in China, Korea, and Southeast Asia. There, he mostly focused on strategy, business development, as well as category management, and marketing operations. Mr. Rippel is of dual Asian and European ancestry. He studied economics in Berlin, Germany, and holds the INSEAD International Directors Program Certificate. He is also a member of the Young Presidents Organization Singapore Chapter.
Asia Partners
Amadeus
Amadeus
With the robust recovery of airlines post-pandemic, flight distribution is undergoing a quiet revolution behind the scenes. Indeed, you could argue this is the biggest step change in airline distribution since the 1980s when GDSes first came into being. Major traditional carriers have rolled out their NDC strategy to modernize their retailing. Low cost airlines have sprung up post-pandemic, accounting for 30% of global air capacity. What does this all mean for the travel eco-system, from tech platforms to travel agencies to hoteliers and tourism businesses? This session will examine implications on every player in the value chain because air is the fuel of travel.
Presenter & Moderator:
Greg Schulze
Senior Vice President, Strategic Travel Partners
Expedia Group
Followed by Panel:
FCM Travel Solutions
Bertrand is the Managing Director for the Flight Centre Travel Group in Asia, after being in the role of General Manager for FCM Asia since 2015. Bertrand started his career in the telecom industry in Europe working for Orange and then moved to the aeronautical giant Airbus to lead the sales and marketing department of their IT division. He held multiple global management roles within Amadeus, an IT leader of the travel industry before joining FCM.
FCM Travel Solutions
Atlas
Mary Li has built her startup career in solving flight problems and is back with a new startup, The Atlas, which is a global airfare aggregator, offering unique content from low-cost carriers and domestic airlines. Before that, she was co-CEO of Mystifly where she managed its product, technology, operations, human resource, and APAC Sales from Bangalore, India. Her first flight startup was ASLAN, which she ran for eight years, building it from a 40-person offline travel agency into the largest B2B air ticket platform in China. In 2014, Aslan was acquired by Alitrip (Fliggy), Alibaba’s online travel platform.
Atlas
Mystifly
Rajeev is a eminent visionary with a background rooted in the Technology & Travel Industry. He channelled his entrepreneurial spirit into building a travel technology platform that enables businesses scale newer geographies with ease.
Throughout his 20 years of experience, he has held leadership roles in various capacities across India, UK, Europe and North America. A Computer Science Engineering graduate from Bangalore University, he has consistently demonstrated thought‐leadership and ambitions that propel evolution in the technology and travel landscape. Not one to shy away from collaborative growth, he has supported and shared insights with leading players in the Travel and Hospitality sectors across the globe.
Born from his vision to ease global air travel, Rajeev founded Mystifly in 2009. Since its inception, Mystifly has gone on to win the title of “World’s Leading Airline Consolidator” four times in a row. Under Rajeev’s leadership, the business has scaled across borders with a customer base that is spread across 80+ countries.
Mystifly
Sabre Travel Network Asia Pacific
Tai Parata is the Head of South East Asia and Online Business lead in APAC for Sabre Travel Network Asia Pacific.
With over 20 years of experience in growing businesses across 4 continents, Tai is an avid business developer and e-business driver. He has marked expertise in the online and airline travel sector, starting in the online sector in Europe with lastminute.com in 2000. Later serving as Director of marketing for ZUJI.com in APAC, and as an Ancillary Revenue Manager for Air New Zealand.
Prior to joining Sabre in 2012, Tai held the position of Managing Director at Ensogo.com, an online Coupon business model where he ran the travel business across Thailand, Philippines and Indonesia.
Tai is a New Zealander of Maori and Scottish heritage living in Singapore, married to a Japanese wife with a son and daughter born in Singapore.
Sabre Travel Network Asia Pacific
Will AI make us less human or more? That question is to be answered in this WiT Signature Debate. The winner? You pick.
Adjudicator:
Louise Daley
Investor & Advisor
For:
Timothy Hughes
Vice President, Corporate Development
Agoda
Chan Chee Chong
CEO & Co-founder
GlobalTix
Martin Symes
As Himself
Against:
Darrell Chan
APAC General Counsel
Airbnb
Michael Dykes
Vice President, Market Management, APAC
Expedia Group
Sarah Wan
General Manager, Singapore, Indonesia & Malaysia
Klook
Venue
Cassia Ballroom
Level 3, Marina Bay Sands Expo & Convention Centre
10 Bayfront Ave, Singapore 018956
This year’s WiT For Good will support the Orphaned Starfish Foundation which teaches IT skills to kids in orphanages. It builds state-of-the-art computer centres and to date, it has 79 computer centres in 33 countries. It has four centres in Asia – in the Philippines, Cambodia and Nepal. WiT For Good will support its Asia programme. Since 2008, WiT For Good has raised more than $800,000 to support the betterment of women and children in Asia through education and livelihood opportunities.