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WiT Singapore, 14–16 Oct 2024

Programme

Each year, the WiT Singapore conference gathers the leading minds in travel tech from around the world to set the trends that will shape and impact the future of travel in APAC.

 

Extensive thought goes into the programming and theming to ensure an enlightening, enriching and entertaining experience for all – content to spark thinking, conversations to catalyse new ideas, connections to facilitate partnerships and collaboration, and not to mention a closing party that’s about doing good.

 

The WiT Singapore conference 2024 Event App & Networking platform will be available by the end of September. Attendees will be notified via their registered email to log into the platform and begin networking and adding sessions to their calendar.

Innovation Day
2024-10-14
Marina Bay Sands Expo & Convention Centre
Main Stage Day 1
2024-10-15
Main Stage Day 2
2024-10-16
Marina Bay Sands Expo & Convention Centre
09:30
Registrations Open for WiT Singapore 2024
Venue: Outside Begonia Main Ballroom, Level 3, Marina Bay Sands Expo & Convention Centre
10:30 - 12:00
Next Generation Leaders Roundtable

By Invite Only
 
An intimate, sharing session for under-35 rising stars of travel to meet and learn from current generation travel leaders.

 

How will the next generation of travel evolve? What changed mindsets and new skills will it require? What will it demand from professionals who have chosen to make travel their life’s calling? Learn valuable lessons and pick up useful insights so you can take your career to new heights.
 

Featuring:

 

Beh Siew Kim
Chief Financial & Sustainability Officer, Lodging, CapitaLand/
Managing Director, Japan & Korea, The Ascott

 
 

Ethan Lin
CEO & Co-founder
Klook

 
 

Laura Houldsworth
Managing Director & Vice President, Asia Pacific
Booking.com

 
 

Omri Morgenshtern
Chief Executive Officer
Agoda

 
 

Venue: Cassia Junior Ballroom, Level 3, Marina Bay Sands Expo & Convention Centre
13:00 - 15:30
WiT Bootcamp

(Open to all, limited capacity, first come, first serve)

 

Fast and intense, for startups, innovators, investors and anyone interested in the startup ecosystem. A great place to hear interesting stories, exchange lessons, trade secrets and build relationships and networks.
 

Venue: Cassia Junior Ballroom, Level 3, Marina Bay Sands Expo & Convention Centre

 

1:00 PM – 1:10 PM

Kick Off

 

Yeoh Siew Hoon
Founder
WiT

 
 

Pete Comeau
Managing Director
Phocuswright

 

 


 

1:10 PM – 1:40 PM

Founders: The Next Generation

Online travel is almost 30 years old, with Expedia and Booking.com founding in 1996. In Asia, it took off in the early 2000s and it took a special kind of founder to build the first generation of online travel businesses. Perhaps you had to be a bit of maverick, fearless, tough, street-smart because you were entering uncharted territory. Then came the second generation of founders – who built new businesses as well as bigger ones on top of markets that had already been created – savvier, investor-smart, a different kind of grit, perhaps? As we enter the Next Generation of digital travel, what kind of founders and entrepreneurs will be needed?

 

Ethan Lin
CEO & Co-founder
Klook

 
 

Ittai Chorev
Chief Product Officer
Agoda

 
 

Paulina Klotzbücher
CEO & Co-founder
GlydePay

 

 


 

1:40 PM – 2:05 PM

Around The World of WiT

Top trends to watch from the various WiT editions around the world, in 5 minutes each.
 

Africa

 

Linda Scott-Hayward
Commercial Manager
Travelstart / Innovation City Cape Town

 
 

Japan

 

Kei Shibata
Co-founder & CEO
Venture Republic – TRAVEL.jp & Trip101 Travel

 
 

South Korea

 

Sunny Chang
Director, Global Business Development
Tidesquare

 
 


 

2:05 PM – 2:15 PM

Open Space

 


 

2:15 PM – 2:45 PM

Investors’ Talk: Funding The Next Generation

It takes a village to raise a child, so goes an old saying. Well, it also takes an eco-system to raise a startup. We find out how investors are thinking about future opportunities in their regions and sectors, as well as trying to build eco-systems to inspire and nurture the next generation of entrepreneurs.

 

Roger Sharp
Tech Chair, Webjet, Iress, Lotto/
Founder, North Ridge Partners, TQ

 
 

Stephen Snyder
Managing Director, Operations & Partnerships
JetBlue Ventures

 
 

Tina Di Cicco
Board Member, Manila Angel Investors Network/
Co-founder, Avaya Ventures/Partner, Investible

 

 


 

2:45 PM – 3:05 PM

Coffee Chat: Seeking Meaning in Sophie

Meet the dynamic duo behind Seek Sophie, a platform to “uncover the unexpected”. Theirs is also an unexpected story – a name which literally came from obscurity pre-pandemic to now one of the most mentioned brands in South-east Asia when it comes to local unique experiences that change lives. Well, that’s the co-founders’ intent. Find out their story in this session and how they will continue to seek out travel gems, without sacrificing purpose.

 

Jacinta Lim
CEO & Co-founder
Seek Sophie

 
 

Lina Gedvilaite
COO & Co-founder
Seek Sophie

 
 


 

3:05 PM – 3:30 PM

Global Startup Showcase

We put the spotlight on the startups that have come through our Global Startup Pitch, run by WiT and Phocuswright.
 

Moderator:

 

Pete Comeau
Managing Director
Phocuswright

 

 


 

3:30 PM

It’s A Wrap

 

16:00 - 21:00
WiT By Night on Sentosa

WiT moves to the island of Sentosa for an evening of brainstorming and activities, ending with cocktails and dinner by the seaside.

 

4:00 PM – 6.30 PM

The Bridge Series – The Global Travel Tech Thinktank by WiT, Phocuswright & PhocusWire
 

By Invite Only
 
A closed door, by-invite session harnessing the collective intelligence of the WiT leaders’ community to uncover the theme of the “Next Generation in Travel Tech”. It will delve into use cases of Gen AI in travel and lessons learnt, and what the accelerated transformation of the human-machine interface means to travel and how it will influence the next generation of travel tech and travellers.
 

Featuring:

 

Adrienne Enggist
Senior Director, Product – Customer Experiences & Platforms
Booking.com

 
 

Amy Wei
Senior Product Director, Trip.com/
Founder, TripGenie/TrailPal by Trip.com

 
 

Bobby Healy
Founder, Manna Drone Delivery/
Co-founder, Meili Travel Technology

 
 

Idan Salzberg
Chief Technology Officer
Agoda

 
 

Tan Bee Leng
Chief Commercial Officer, The Ascott/
Managing Director, Digital Ventures, CapitaLand

 

 

Venue: Coming Soon

 


 

7:00 PM – 9:00 PM

Opening Party, Hosted by Sentosa Development Corporation

 

Dress Code: Casual
Venue: Coming Soon
08:00 - 09:00
Checking In, Coffee & Networking
Venue: Outside Begonia Main Ballroom, Level 3, Marina Bay Sands Expo & Convention Centre
09:00 - 09:15
Setting The Stage
09:15 - 09:45
Opening Coffee Chat
09:45 - 10:05
Cooking Up Product & AI Love For The Next Generation

As a student in 1987, she had an epiphany, not a hallucination, when she listened to Timothy O’Leary, the “guru of pyschedelics”. “He asked us to imagine a future that’s less than 20 years away, where you can talk to anybody in the world instantly in real time without paying for long distance and he spoke of how you could create content like Arnold Schwarzenegger with Loni Anderson’s head …” That’s when she decided she wanted to get into tech, and got into travel tech by way of a kitchen in Virginia. Let’s find out how this leader influencing consumer tech and product at one of the world’s most consequential OTAs is thinking of the next generation of travel.
 

Interviewer:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Speaker:
Cooking Up Product & AI Love For The Next Generation image
Adrienne Enggist
Senior Director, Product - Customer Experience & Platforms
Booking.com
10:05 - 10:25
Next Generation Leadership: Using Tech To Bridge Finance & Commercial

Tech builds bridges, and no more so than in this Singapore-based hospitality company where advancements in tech have eased conversations between marketing and finance, so that the various teams can execute on a common vision of brand building and continuing innovation.
Leading the charge are two formidable leaders, one leading financial and sustainability, the other commercial. One controls the money, the other spends it – let’s see how it all works. For the first time, meet the dynamic duo that’s building a commercial and sustainable future for Ascott.
 

Interviewer:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Speakers:
Next Generation Leadership: Using Tech To Bridge Finance & Commercial image
Beh Siew Kim
Chief Financial & Sustainability Officer, Lodging, CapitaLand/
Managing Director, Japan and Korea, The Ascott
Next Generation Leadership: Using Tech To Bridge Finance & Commercial image
Tan Bee Leng
Chief Commercial Officer, The Ascott/
Managing Director, Digital Ventures, CapitaLand
10:25 - 10:55
Triple Take: Taking Agoda Into The Next Age

“With one more talent one frequently stands with greater instability than with one less, as a table stands better on three legs than on four,” so said German philosopher Friedrich Nietzsche. Is this the secret sauce of Agoda, having this unique leadership trio comprised of three buddies, who bonded during their days in the Israeli army, built a start-up called Qlicka and sold it to Booking Holdings? Today, they form the leadership team taking Agoda into the future. Let’s put this theory to the test.
 

Interviewer:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Speakers:
Triple Take: Taking Agoda Into The Next Age image
Omri Morgenshtern
Chief Executive Officer
Agoda
Triple Take: Taking Agoda Into The Next Age image
Idan Salzberg
Chief Technology Officer
Agoda
Triple Take: Taking Agoda Into The Next Age image
Ittai Chorev
Chief Product Officer
Agoda
10:55 - 11:00
Open Space
11:00 - 11:30
Coffee Break
11:30 - 12:00
The Prompt Session: AI & The Hard Truths

We put AI to the test in this open session and ask the hard questions. Is it only for the rich and big? How will it benefit the smaller players? How does it actually benefit the consumer? Is search, the way we know it, over? Does it leave the field open to new disruptors? Is the next Booking.com killer in the making? We put together a panel of experts and we want you to think of them as the ChatGPT and Gemini of travel. Prompt them with any question you like. We can’t promise no hallucination, just a lot of inspiration.

The Prompt Session: AI & The Hard Truths image
Amy Wei
Senior Product Director, Trip.com Group/
Founder, TripGenie/TrainPal by Trip.com
The Prompt Session: AI & The Hard Truths image
Bobby Healy
Founder, Manna Drone Delivery/
Co-founder, Meili Travel Technology
The Prompt Session: AI & The Hard Truths image
Christian Watts
Founder & CEO
Magpie Travel
The Prompt Session: AI & The Hard Truths image
Timothy O’Neil-Dunne
Principal
T2Impact
The Prompt Session: AI & The Hard Truths image
Timothy Hughes
Vice President, Corporate Development
Agoda
12:00 - 12:10
Open Space
12:10 - 12:30
Coffee Chat: From Hotel Dynasty to Travel Entrepreneurship

 

Interviewer:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Speaker:
Coffee Chat: From Hotel Dynasty to Travel Entrepreneurship image
Chris Hemmeter
Managing Director
Thayer Ventures
12:30 - 13:00
The Next 10 Years

We ask specialists in their sectors to project what the next 10 years will look like in their respective fields, and how we should prepare for that future.

13:00 - 14:00
Lunch
14:00 - 14:10
Open Space
14:10 - 14:30
Coffee Chat
14:30 - 15:00
Next Generation Traveller Trends, Part 1

We pick the players who are betting it all on certain traveller trends and needs, and get them to argue their case, and how they are executing on their bets.

 

• Sustainability Seekers: I Want To Leave Minimal Footprint And Make Maximum Impact
• Instant Gratification: I Just Want To Shoot, Post, Share
• Silver Nomads: I Have Time, and I Appreciate Every Moment
15:00 - 15:30
Coffee Break
15:30 - 16:00
The Next 10 Years: Let Your Imagination Take Flight

If anyone knows airlines, it’s these two executives. One has dedicated 40 years of his career to the sector – founder of CAPA (Centre of Asia Pacific Aviation), lawyer and commentator, and, most recently, author of ‘Alan Joyce and Qantas: The Trials and Transformation of an Australian Icon’. The other is a veteran in the low cost sector, having worked with low cost carriers, from Asia to North America, and now the Middle East. We ask them to imagine what aviation will look like in 10 years’ time, pick their hottest topics and how they see airlines grasping the opportunities and facing the challenges.

The Next 10 Years: Let Your Imagination Take Flight image
Peter Harbison
Co-founder
GreenerAirlines.com
The Next 10 Years: Let Your Imagination Take Flight image
Steven Greenway
CEO
flyadeal
16:00 - 16:30
Digital Identity and How It Might Transform The Traveller Journey

Imagine, one day, you and I would have our digital identity in a wallet and with that, go through customs and immigrations, travel and pay seamlessly. Well, there are advances in digital identity technology taking place and a couple of pilots have been tried and tested by Trip.com and IATA. We speak to the players who are involved in the space and find out what progress has been made, and what else needs to be done to make this dream a reality.

Digital Identity and How It Might Transform The Traveller Journey image
Chee Teong (CT) Ooi
CEO, Travix/
AVP, Trip.com
Digital Identity and How It Might Transform The Traveller Journey image
Vinoop Goel
Regional Director, Airports & External Relations, Asia Pacific
International Air Transport Association (IATA)
16:30 - 16:40
Open Space
16:40 - 17:00
Coffee Chat: New Role, New Home, New Mission

After 19 years with Expedia Group, sporting a new role and working from a new location in London, this seasoned travel executive says, “It feels new again.” Let’s find out what’s new with him and this giant OTA as it looks outward again with a strategy focused on growth in its international markets.
 

Interviewer:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Speaker:
Coffee Chat: New Role, New Home, New Mission image
Greg Schulze
Chief Commercial Officer & President, Travel Partnerships & Media
Expedia Group
17:00 - 17:15
Dance To Innovation

Innovation can come out of nothingness. Just ask this veteran who, when travel stopped, learnt a new dance.

Dance To Innovation image
Stephan Ekbergh
CEO
Travelstart
17:15
It’s A Wrap for Day One
18:00 - 20:00
“Next Generation” Cocktails, hosted by Pan Pacific Singapore
Venue: Lobby at Pan Pacific Singapore
09:00 - 10:00
Checking In, Coffee & Networking
Venue: Outside Begonia Main Ballroom, Level 3, Marina Bay Sands Expo & Convention Centre
10:00 - 10:10
Setting The Stage
10:10 - 10:40
Coffee Chat: Why Ryanair Works And Other Thoughts For The Future

Ryanair is arguably the world’s most successful airline, despite its reputation for treating its customers like sheep or cattle, whatever you want to call it. This executive joined the airline in 1997, as CFO prior to its IPO, and subsequently became COO and Deputy CEO in 2002. He stepped down from full time executive responsibility in 2014 but remains a non-executive director. During his tenure the airline has grown from three million passengers to 185 million and from nine aircraft to over 550. We find out why he thinks the Ryanair model works, his thoughts on low cost airline distribution – from a “we won’t work with third parties” to “we will now work with selected partners” – and the challenges and opportunities facing the sector. He also chairs Hostelworld, the global hostel OTA and is a former chair of Failte Ireland, the Irish Tourism Authority, so we will get also get stuck into those sectors.
 

Interviewer:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Speaker:
Coffee Chat: Why Ryanair Works And Other Thoughts For The Future image
Michael Cawley
Chairman, Failte Ireland/Director, Ryanair, Paddy Power PLC,
Kingspan Group PLC & Hostelworld
10:40 - 11:00
Face-Off: Friends, Foes or Fancy Partners?

The dance between the hotelier and the OTA is an intricate one, probably more of rambunctious rock and roll than a gentle waltz. In this Face-Off, each will ask questions they’ve always wanted to ask of the other.

Face-Off: Friends, Foes or Fancy Partners? image
Choe Peng Sum
CEO
Pan Pacific Hotels Group
Face-Off: Friends, Foes or Fancy Partners? image
Laura Houldsworth
Managing Director & Vice President, Asia Pacific
11:00 - 11:20
Face-Off: No Holds Barred Investor Talk

Amid tough market conditions, Asia Partners, the Southeast Asia-focused growth-equity investor managed to raise $474 million in the final close of its second fund in January, and Oliver Rippel, maintains this is the “golden age of entrepreneurship and innovation for Southeast Asia”. Including the $384 million close of its debut fund in 2021, Asia Partners now has $1 billion in assets under management. Let’s find out how it intends to spend it in this region that is home to more than 600 million people.
 

Interviewer:

 

Chris Hemmeter
Managing Director
Thayer Ventures

 
 

Speaker:
Face-Off: No Holds Barred Investor Talk image
Oliver Rippel
Partner & Co-founder
Asia Partners
11:20 - 11:50
Next Generation Growth: Markets On The Rise

We put the spotlight on markets and regions on the rise and learn from the major players making inroads in their respective spaces. Where do they see the growth and opportunities in their markets and beyond as they blaze new trails for the future?

Next Generation Growth: Markets On The Rise image
Boon Sian Chai
Managing Director & Vice President, International Markets
Trip.com Group
Next Generation Growth: Markets On The Rise image
Ross Veitch
CEO & Co-founder
Wego
11:50 - 12:20
Creating Destination Experiences For The Future

One is building a man-made destination experience around nature and wildlife in a highly urban environment and the other is creating, from ground up, a destination experience around one of the world’s most ancient historic sites in Saudi Arabia. We connect the dots between both their stories, how they see the future of destination experiences based on changing traveller expectations.

Creating Destination Experiences For The Future image
Belina Lee
Deputy CEO, Transformation & Growth, Mandai Wildlife Group/
CEO, Mandai X
Creating Destination Experiences For The Future image
Melanie de Souza
Executive Director, Destination Marketing
Royal Commission for AlUla
12:20 - 13:30
Lunch
13:30 - 13:40
Open Space
13:40 - 13:50
Spotlight: Next Generation For Good – Saab Shares

WiT For Good 2024 will support Saab Shares, a not-for-profit organisation working to reduce poverty and increase support for marginalized communities in Indonesia through children’s education, healthcare access and women’s empowerment programmes. It is an extension of an initiative that Sabrina Bensawan launched when she was 16 with the support of her sister, Elena, who was then 14. The two sisters were listed in Forbes’ 30 under 30 – Asia – Social Entrepreneurs in 2019. Sabrina was also recognised as EY Social Entrepreneur of the Year 2018.

Spotlight: Next Generation For Good – Saab Shares image
Sabrina Bensawan
Founder
Saab Shares
Spotlight: Next Generation For Good – Saab Shares image
Elena Bensawan
Co-founder
Saab Shares
13:50 - 14:00
Open Space
14:00 - 14:20
Intelligence Watch: Next Generation Trends

Blending the best of Phocuswright intelligence and Phocuswire news, this trio of experts will take you on a tour of the trends to watch, and share their analysis and insights.

Intelligence Watch: Next Generation Trends image
Charuta Fadnis
Senior Vice President, Research & Product Strategy
Phocuswright
Intelligence Watch: Next Generation Trends image
Linda Fox
Senior Reporter
PhocusWire
Intelligence Watch: Next Generation Trends image
Pete Comeau
Managing Director
Phocuswright
14:20 - 14:40
Coffee Chat: Tech, AI & The Hard Truths In Hospitality
14:40 - 15:10
Changing It Up For The New Age of Hospitality

We meet the hospitality players who are preparing for a future that comes with different demographics, new aspirations and fresh demands.

Changing It Up For The New Age of Hospitality image
Kerry Healy
Chief Commercial Officer, Premium, Midscale & Economy Division - Middle East, Africa, Turkey & Asia Pacific
Accor
Changing It Up For The New Age of Hospitality image
Howard Ho
CEO & Co-founder
Section L, Japan
Changing It Up For The New Age of Hospitality image
John Toomey
Cheif Sales & Marketing Officer, Asia Pacific excluding China (APEC)
Marriott International
15:10 - 15:40
Coffee Break
15:40 - 16:00
Next Generation Traveller Trends, Part 2

In Part 2, we pick a few more players who are betting on certain traveller trends and get them to argue their case, and find out their plans to grow their business for the next wave of travellers.

 

• Digital Nomads: I Want To Work From Anywhere and Everywhere
• Emotional Beings: I Want To Feel, Not Just To See
• Accessibility & Inclusion: I Am Disabled, Not Unable
16:00 - 16:20
Coffee Chat: Next Billion Travellers

In June this year, this pioneer in the Indian online travel market achieved its dream of going public, becoming one of the most oversubscribed tech IPOs in India. Founded in 2007, it’s executed its way brilliantly to achieve this milestone and has persevered through the ups and downs of this competitive market. But now the future of reaching the next billion travellers is within grasp, as India’s travel market undergoes the biggest digital transformation in the past 20 years. Let’s find out the opportunities ahead in this next giant travel market from a trailblazer.

Coffee Chat: Next Billion Travellers image
Aloke Bajpai
CEO & Co-founder
ixigo
16:20 - 17:20
Global Startup Pitch 2024: The Showcase

We present the winners of the Global Startup Pitch 2024. This year, we picked winners by region – Asia Pacific, Middle East/Africa, Europe, North America, Latin America – and we also created two new categories – Seed Up and Scale Up. Each will present for 5 minutes each, followed by 3 minutes with our panel of dragons. You pick the People’s Choice. The winner will be announced by the end of day and wins the opportunity to present at Phocuswright in Arizona.
 

Facilitator:

 

Pete Comeau
Managing Director
Phocuswright

 
 

Dragons:
Global Startup Pitch 2024: The Showcase image
Cara Whitehill
Vice President
Thayer Ventures
Global Startup Pitch 2024: The Showcase image
Roger Sharp
Tech Chair, Webjet, Iress, Lotto/
Founder, North Ridge Partners
Global Startup Pitch 2024: The Showcase image
Stephen Snyder
Managing Director, Operations & Partnerships
JetBlue Ventures
17:20 - 17:40
Coffee Chat: Next Generation Model For Asia

“One must change one’s tactics every ten years if one wishes to maintain one’s superiority,” so says Napoleon Bonaparte. Well, Klook is 10 years old this year, and after a decade, it’s proven its mettle in building a travel model-made-in-Asia-for-Asia. So what’s next as it seeks to maintain its superiority in the tours and activities space and beyond?
 

Interviewer:

 

Yeoh Siew Hoon
Founder
WiT

 
 

Speaker:
Coffee Chat: Next Generation Model For Asia image
Ethan Lin
Co-founder & CEO
Klook
17:40 - 18:00
The Great WiT Debate: We are doomed because the next generation will make worse choices than the oldies

Each generation always thinks the generation before them is dumb and old, and has mucked it up for them. The planet, destroyed. Greed, rampant. Politics, divisive. But could it also be true the other way round? Because with the choices this young generation is making – with their obsession with social media, narcissism, instant gratification – are we doomed anyway? In this generational debate, we pit the 20-30s against the 40-50s-okay-60sn even. Or maybe it’s not about age but mindset? Whatever, be prepared for an almighty battle of wits.

18:00
Wrapping It Up
18:30 - 20:30
Closing Party & WiT For Good Auction, Hosted by Go City
Featuring: Resident Band, WiT the Funk

 

This year’s WiT For Good will support Saab Shares, a not-for-profit organization in Indonesia, working to reduce poverty and increase support for marginalized communities in Indonesia through children’s education, healthcare access and women’s empowerment programs. Since 2008, WiT For Good has raised close to $1 million to support the betterment of women and children in Asia through education and livelihood opportunities.

 

Venue: Cassia Ballroom, Level 3, Marina Bay Sands Expo & Convention Centre
Select date to see events.
Programme correct at time of publishing
All times shown are in Singapore Time (GMT +8)